Ratings based on 1,319 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location - ideal base to explore

Posted 23-Apr-2018
The hotel is ideally located on a quiet street but very close to transport, both the local water buses and the Alilaguna water bus to / from the airport. Friendly staff who were very helpful. The attic room we had was quirky and made for a memorable stay albeit the air-conditioning wasn't that great but I suspect that is the case with all of these old buildings. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Posted 16-Apr-2018
I really enjoyed my stay at this hotel, went to Venice for 5 days the staff members are very helpfull and friendly always willing to help I arrived to the hotel before checking time my room was ready and I was ready to go up to my room within 15 minutes, need it a europea outlet adapter to charge my phone and they were able to provide one for me. Breakfast was really good with a lot of options, best coffee I had in Venice!!! I was able to book a water taxy for 3:45 am since I had a very early flight, thanks to the receptionist who made it happen :) the overnight reception guy even walked me out to my water taxy and helped me with my suitcases... Over all next time I go back to Venice I already know where to stay!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from portsmouth

Nice quiet and central Hotel

Posted 12-Apr-2018
This was the second time that we have visited the hotel, it is situated in a quiet area close to the Grand canal, it is a perfect position to walk to the main area's. The breakfast was excellent and will set you for the day.
2 out of 5
by A verified traveller from Germany

Not friendly staff

Posted 08-Apr-2018
This should not be a 4 star hotel... hotel staff were not happy or approachable. The lady who served breakfast is scary... I would not recommend staying here, you are not allowed guests in your room... really sorry I wasted money and my time here...
4 out of 5
Recommended
for Everyone
by A verified traveller from Uk

Lovely hotel well located

Posted 06-Apr-2018
We have just got back from Venice and had a very lovely stay. The staff were informative and helpful for letting us know where everything was, especially as we needed to buy milk for our baby. Being British the only thing missing from the room was a kettle.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester, England

Very convenient hotel in centre of Venice

Posted 31-Mar-2018
A comfortable hotel with very helpful and supportive staff who offered excellent advice and guidance to the dining and tourist attractions of this beautiful city. Our room was very pleasant, quiet, with the full range of facilities. We would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 24-Mar-2018
Lovely staff & nice hotel. We had a lovely time in Venice and the hotel location was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Canada

Perfect central location

Posted 23-Mar-2018
I love this hotel! it is small and comfortable with so much character located minutes from San Marco Square. As a single traveller, I found it economical and quite easy to take the public water bus from the train station with the stop less than 5 min from the hotel. Hotel staff were most helpful with restaurant recommendations and directions to sites. A light breakfast, with plenty of selection, was included, and served in a lovely little breakfast room. Perfect to get the day started. Will definitely return!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Shrewsbury

Lovely hotel

Posted 16-Mar-2018
Lovely hotel. Close to San Marco, 10mins walk. Very close to giglio water taxi stop. Got a water taxi straight from the airport to giglio for €27 for a return. Then it's 5 mins walk to hotel. Nice breakfast, had a problem with sink in bathroom on second day. It was fixed straight away.
3 out of 5
by A verified traveller from New York

Excellent location, cute hotel.

Posted 09-Feb-2018
Pros: The location is excellent.
Cons: Internal noise reduction, more obvious "do not disturb" signs.
Location: The location is great, about 5 min walk from Piazza San Marco. Close to the Academia neighborhood, too. Various concert and opera venues very close.
While the location and the hotel is great, it was noisy, due to ongoing construction. The room was not as space and light as advertised, though. Breakfast buffet is limited, not as diverse as one can see in other similar hotels in the area. Issues with respecting privacy and "do not disturb" sign.