Dear Ms. Rita,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services we provided you, and for your kind words spent on the staff service, the perfect location of the hotel, conveniently close to everything, and the comfort of the room accommodation.We are happy you found the buffet breakfast varied, plentiful, and very good. About croissants and pastries, they are always fresh, considering that croissants are baked every day and our different kinds of pastries are supplied daily from the pastry shop.So we regret that you had this impression yesterday.About the complimentary water, we put two bottles of still water on the first day as 'welcome gift'.All our rooms has minibar inside with a nice selection of drinks with a list of costs. Moreover, the water from the tap is drinkable because the water in our region is safe to drink. Ours is even better because we do extra treatments to make it very good to drink.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Sreenivasa,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given, and for your kind words spent on our hospitality, the perfect location of the hotel, conveniently close to everything and the comfort of the room accommodation.We are happy you found the buffet breakfast varied, plentiful and very good. These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mister David,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services we provided you, and for your kind words spent on the perfect location of the hotel, conveniently close to everything, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mrs. Lorrie,We would like to send you a hudge “Thank you!!!!”With your experience with us you will become one of the "Ambasadors” :-) of Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.Thank you for your beautiful review!!We look forward to welcome you back in our marvelous island soon and we remain at your complete disposal.With our warmest regards.Anka and all our hotel staff

Dear Mrs. Melany,We would like to send you a hudge “Thank you!!!!”Your experience with us you will become the "Ambasador” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island soon and we remain at your complete disposal.With our warmest regards we wish youAnka and all our hotel staff

Dear Ms. Allison,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the staff service, and the perfect location of the hotel.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Karen,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the staff service, the perfect location of the hotel, and our copious and varied buffet breakfast.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Julie,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your marvelous words spent on the staff service, the perfect location of the hotel, the comfort of the room accommodation, and our varied, plentiful buffet breakfast.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Lap Fan,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the excellent service we provided and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Bobby,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “Ambassador” for our Hotel Canal Grande ****!We look forward to welcoming you back to our marvelous island and we remain With our best regardsChiara - Reception

Dear Xian,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services you had.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Brendan,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services you had and that you appreciated a lot the great and convenient location of the hotel.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mrs. Anna,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the staff service (Chiara thank you for having mentioned her), the perfect location of the hotel, the comfort of the room accommodation, and our buffet breakfast.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Trinh,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services you had.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Laura,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “Ambassador” for our Hotel Canal Grande ****!We look forward to welcoming you back to our marvelous island and we remain With our best regardsChiara - Reception

Dear Dilcia,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for your kind words spent on the staff service, These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mister Michael,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “Ambassador” for our Hotel Canal Grande ****!We look forward to welcoming you back to our marvelous island and we remain With our best regardsChiara - Reception

Dear Mister Gerardo,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the staff service, and the beauty of our hotel.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mister Jean,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “Ambassador” for our Hotel Canal Grande ****!We look forward to welcoming you back to our marvelous island and we remain With our best regardsChiara - Reception

Dear Mister Colby,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for your kind words spent on the staff service, the perfect location of the hotel, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mister Connor,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for your kind words spent on the staff service, the perfect location of the hotel, and the comfort and cleanliness of our hotel.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mr. Gary,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !We look forward to welcoming you in our hotel soon in the future and we take this opportunity to send you our warmest whishes,always at your complete disposal,All the Staff

Dear Vasyl,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !We look forward to welcoming you back to our marvelous island and we remain With our best regards.Chiara - Reception

Dear Stephanie,We would like to “Thank you very much!!!!”Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island and we remain at your complete disposal.With our warmest regards we wish youAnka and all our hotel staff

Dear Ms. Bridget,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !We are very grateful for your kind words spent on our colleague Anka, the services provided, and the comfort of the room accommodation.We look forward to welcoming you back to our marvelous island and we remain With our best regards.Chiara - Reception

Dear Joan,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !Just a little question, but very important to us, in what do you think we must improve to get the maximum score?We look forward to hearing from you and to welcome you back to our marvelous island and we remain With our best regards.Chiara - Reception

Dear Ms. Lora,We thank you very much to have informed us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the whole stay and above all for your kind words spent on the staff service, the perfect location of the hotel, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Airen,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !We look forward to welcoming you back to our marvelous island and we remain With our best regards.Chiara - Reception

Dear Ms. Ashley,We thank you very much to have informed us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your wonderful words spent on the staff service, the perfect location of the hotel, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mr. Kirk Akdemir,We would like to send you a huge "Thank you!!!!"Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande ****!Especially for such a special occasion, as it was your journey.Thank you for your wonderful words about our staff and our services.We care a lot about the opinions and suggestions of our guests.We look forward to welcoming you back to our wonderful island and remain at your complete disposalWe wish you our warmest regardsAnka and all the hotel staff

Dear Ms. Danielle,We thank you very much to have informed us about your experience following your stay at our hotel.We are very grateful for your kind words spent on the staff service, the perfect location of the hotel, and the services put at your disposal.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Keyla,We thank you very much to have informed us about your experience following your stay at our hotel.We are very grateful and extremely touched by your kind words spent on customer service.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your very nice comments with our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Virginia,We thank you very much to have informed us about your experience following your stay at our hotel.We are very grateful for your kind words spent on the staff service, the perfect location of the hotel, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mr. Nazanin,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !We look forward to welcome you back in our marvelous island and we remain With our best regards.Chiara - Reception

Ms. Charlotte,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !We look forward to welcoming you back to our marvelous island and we remain With our best regards.Chiara - Reception

Dear Ms. Nancy,We thank you very much to have informed us about your experience following your stay at our hotel.We are very grateful for your kind words spent on the staff service, the perfect location of the hotel, the comfort of the room we put at your disposal, and the good and rich buffet breakfast.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Elizabeth,We thank you very much for reviewing our hotel.Then, as we care a lot about our Guests,we ask you to help us in order to know what we missed to obtain a 5-point Expedia evaluation.It is very important to us and we really appreciate your help,give us your suggestions and we will use them to improve our service.We are looking forward to welcoming you again in our hotel in the future and we wish you all the best,always at your disposal,regards,Chiara - Reception

Dear Ms. Susan,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !We look forward to welcoming you back to our marvelous island and we remain With our best regards.Chiara - Reception

Dear Mrs. Rumana,We would like to send you a hudge “Thank you!!!!”Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island and we remain at your complete disposal,With our warmest regards we wish youAnka and all our hotel staff

Dear Kristen,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “sponsor” for our Hotel Canal Grande **** !We look forward to welcoming you back to our marvelous island and we remain With our best regards.Chiara - Reception

Dear Mr. Samuel,We would like to send you a hudge “Thank you!!!!”Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island and we remain at your complete disposalWith our warmest regards we wish youAnka and all our hotel staff

Dear Mrs. Diane,We would like to send you a hudge “Thank you!!!!”Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island and we remain at your complete disposalWith our warmest regards we wish youAnka and all our hotel staff

Dear Mr. Peter,We would like to send you a hudge “Thank you!!!!”Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island and we remain at your complete disposalWith our warmest regards we wish youAnka and all our hotel staff

Dear Mr. Ranko,We would like to send you a hudge “Thank you!!!!”Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island and we remain at your complete disposalWith our warmest regards we wish youAnka and all our hotel staff

Dear Jerry,We would like to send you a hudge “Thank you!!!!”Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island and we remain at your complete disposalWith our warmest regards we wish youAnka and all our hotel staff

Dear Karen,We would like to send you a Very big “Thank you!!!!”Your experience with us will be the best “sponsor” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island and we remain at your complete disposalWith our warmest regards we wish youAnka and all our hotel staff

Dear Mister Leonardo,We thank you very much for taking the time to inform us about your experience following your stay at our hotel.We have appreciated a lot your nice words on our staff; it is nice to know that you had a pleasant stay with us.Then,as we care a lot about our Guests,we ask you to help us in order to know what we missed to obtain a 5 points Expedia evaluation.It is very important to us and we really appreciate your help,give us your suggestions and we will use them to improve our service.We are looking forward to welcoming you again in our hotel in the future andwe wish you all the best,always at your disposal,kind regards,Chiara - Reception

Dear Mister James,We thank you very much for taking some of your time to inform us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the whole experience and services you had.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mister Greg,We thank you very much for taking some of your time to inform us about your experience following your stay at our hotel.We are very grateful for the maximum score given and your kind words spent on the staff service, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will share your nice comments also among our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Nancy,We thank you very much for taking some of your time to inform us about your experience following your stay at our hotel.We are very grateful for your kind words spent on the staff service, the perfect location of our property, and our lovely, well-appointed hotel.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. However, we regret a lot about your remarks.Concerning the luggage rack, we could supply more than one if you had asked the Reception. Our staff is available 24 hours a day to respond the requests of our guests and solve any minimum issue.Same for the smell. Considering our hotel is brand new, all rooms are daily cleaned and sanitized with dedicated products, we could immediately check if the reason was due to the change of the Venetian tides or other reason and fix it.We do hope that this inconvenience will not prevent you to be our guest in the future. So looking forward to welcoming you again, we remain at your disposal and we wish you our kindest regards.Chiara - Reception