Ratings based on 532 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Posted 18-May-2017
Pros: Location and area. Peaceful hotel. Nice interior design overall of hotel.
Cons: Needs ironing, a double bed! not two singles next to each other.
Location: 25 min walk away from San marca square. Local to locals shops and restaurants.
The hotels location is great, nice area, however the hotel does not have an iron which was frustrating as all our clothes needed ironing! We had to pay extra 5 Euros for each item in order to get them ironed by the hotel. Their standard room is small, just a double bed which was basically 2 single beds next to each other. They were not attached, so each time it moved we had too push it back together.
5 out of 5
Recommended
for Everyone
by A verified traveller

Venice

Posted 16-May-2017
Pros: Quiet, and large rooms.
Cons: Directions to your location.
Location: Was hard to find at first better directions would help.
Jessica at the front desk was outstanding. She helped us out with everything and helped us upgrade our room even. Very beautiful and clean hotel. I would recommend the staff to anyone I know. Please give thanks to Jessica for all of her help also. Sincerely, Sandi Monroe
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great location just away from the crowds

Posted 08-May-2017
Pros: Quiet location away from crowds. Beautiful building on the canal.
Cons: Breakfast very disappointing. Dry bread for toasting, bacon and scrambled eggs kept in the same server so the eggs tasted of bacon, limited choice.
Location: Away from the crowds but close enough to get to the sights. Easy access for the water taxi from the airport. Plenty of lovely places to eat nearby.
Very friendly and knowledgable staff. Tilli is so helpful and pleasant to talk to, thank you! Nice big room with period furniture. Bathroom very small but sufficient. The hotel recommended some local restaurants, we chose Algiubagio for a special evening, food wine and surroundings are great would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from West Palm Beach, FL

Nice hotel with great employees

Posted 04-Apr-2017
Pros: Customer service, room, breakfast, location
Location: there is a restaurant by the hotel, a smoothie place with alcoholic drinks around the corner, souvenir shops, casinos, you have everything nearby
From the moment we arrived we were welcomed by the staff, even tho we arrived before check in time our rooms were ready. The girl at the front desk took the time to give us the map and explain to us how to take the bus, water bus, etc. This was the best hotel I booked during my vacation! Room was clean and breakfast was delicious, customer service is exceptional
5 out of 5
Recommended
for Everyone
by A verified traveller from derbyshire uk

Excellent hotel

Posted 05-Mar-2017
The hotel was in an excellent location and easy to find. The staff were extremely helpful and polite. Breakfast was good and plenty of choice. Close to many good restaurants and bars.
5 out of 5
by Ulrike

palace experience

Posted 03-Jan-2017 on Hotels
Seeing the palace, entering it, walking up the stairs , entering a "dining" area, finding the 'little' door to an amazing dice like room, means same length in width, length and hight!!!! was overwhelming.
3 out of 5
Recommended
for Couples
by A verified traveller

quiet but convenient location

Posted 22-Dec-2016
Pros: Situation as good
Cons: The breakfast. The hot items are only lukewarm and small amounts.
Location: Location good, just off the main strata nuova, so handy. St Mark square, Rialto bridge, and many charming shops very close.
Hotel very characteristic and charm. Staff friendly.
4 out of 5
by A verified traveller

Posted 01-Nov-2016 on Hotels
Nice hotel friendly staff
5 out of 5
by A verified traveller

Posted 23-Oct-2016 on Hotels
We stayed two nights. We upgraded to a superior suite which was amazing. The hotel is so convenient to visit all the attractions. Staff very pleasant. Breakfast was lovely.
4 out of 5
by A verified traveller

Great Hotel - Convenient Location - Beautiful City

Posted 15-Oct-2016 on Hotels
This was our first time in Venice and we thoroughly enjoyed our stay here. The front desk staff were great. Very helpful - quick to answer questions - and even when we were early risers, made us coffee ahead of time. The room was very neat and clean - the bathroom was spotless. Bed super comfortable. The location was just one street off of the main street which was convenient but also was quiet. Would definitely stay here again if we come back to Venice.