- Disliked: Staff & service, property conditions & facilities, room comfort
Would not Recommend.
My room was not connected to the hotel. It is quite beautiful but i showed up to check in at midnight after having called that i would be late and I was handed a map and told that my booking was on another address than was listed on my booking confirmation. It took us 2 hours of being lost and dragging our luggage up and down alleyways and steps before finally locating our hotel. We called the reception several time but he was the only one on duty so he could not help us and was quite rude. None of the amenities listed were available including towels and basic amenities. My unit was not close to the Rialto Bridge which was why i paid the premium price to begin with.