Ratings based on 2,099 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely location away from busy Venice but close en

Posted 15-Jul-2017
Stunning location loved the rooftop views but a bit impersonal corporate kind of hotel found it annoying at the price that breakfast not included and had to pay a little bit for additional services like the shuttle boat
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jul-2017
A nice relaxed weekend break away from the hustle and bustle of the main island of Venice
1 out of 5
by A verified traveller from p

Very upset with the hotel.

Posted 01-Jul-2017
I am three months pregannt. I arrrived to the hotel to find out none of the wall switches worked in our room. I had to physically walk in the dark to turn the light on in the back of the room on a lamp. Then they sent up a man to check the switches. He said there was nothing they could do. Then laughed in mind and my husband face when I said I fell walking in the dark and I'm pregnant. He didn't care at all. Half the outlets didn't work work. Complained to the front desk they did not care nor did they offer to send me to a room with working lights. I was very disappointed. I could have seriously got her and so could my baby. On top of that the hotel never helped me during my stay. Any time I called the front desk they weren't helpful and didn't want to be bothered. The day we left we requested our luggage be brought down. They didn't come. We sat there for twenty five minutes waiting. We ended lugging it all ourselves. I will never stay again there too. Horrible hotel and service.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tamworth England

Great views and lovely helpful staff

Posted 26-Jun-2017
Pros: Location
Cons: Not enough drawers and sound proofing the adjoining doors.
Location: A few restaurants on the island, but only a short hop on the water bus to Venice it self
Stayed in an executive room. Lounge for executive guest not very good for full breakfast, Snacks, canapés and happy hour very good.Hotels breakfast room was better, only some times staff were very busy in there though. Room was noisy as the adjoining door was only single skin and you could hear people in the other room's television and also coughing!!! Rooftop bar very good. Bacaromi Restaurant was very good. The water bus was very prompt and as it was complimentary it was a bonus.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Relaxed location with great views

Posted 21-Jun-2017
Great views and excellent location. Executive lounge food a little limited compared to other Hilton Hotels. I would absolutely visit again. Restaurant outside was fantastic. Free shuttle boat for Hilton club members, otherwise €10 per day charge per room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pune

Nice hotel right off the water

Posted 29-May-2017
The location of this hotel is amazing! They have their own water taxi so traveling to and from the San Marco square was very convenient. The rooms are fantastic and the service too. That is expected from a Hilton of this category. What I loved the most was my dinners at the Bacaromi restaurant (also off the waterside). The food, wine and service was out of the world!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but no free wifi .

Posted 22-May-2017
I was not informed about water taxi which was not running from Zattre DX to hotel.We ended up paying for the taxis which was meant to be free .
3 out of 5
Recommended
for Everyone
by A verified traveller

No so good customer service.

Posted 18-May-2017
They gave me a room with someone's else birthday congratulation then they messed up my wife's birthday surprise the next day. I am still waiting for the drinks to arrive.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 05-May-2017
It was quit nice and I like shuttle service. Staff were very good and nice
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Excellent

Posted 03-May-2017
US 5 atar hotel, theme and all ,a 10 minute boat ride every 15 min , from the Hussle and bussle. Super Italian restaurants, great lobby, nice stuff. Breakfast was amazing. Not for people who want to walk down to center straight of the door. If it was not an Hilton it's a W. For sure