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Reviews of Hotel Ca' Zusto Venezia

4 out of 5
Hotel Ca' Zusto Venezia
Campo Rielo - Santa Croce 1358, Venice, VE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 595 out of 907 reviews" "
Rating 8 - Good. 274 out of 907 reviews" "
Rating 6 - Okay. 30 out of 907 reviews" "
Rating 4 - Poor. 5 out of 907 reviews" "
Rating 2 - Terrible. 3 out of 907 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Literally would not have chosen if it were not for the reviews. A really hidden boutique hotel with comfortable beds and quiet surroundings. It’s a nice place to go and get away from the crowd but still close enough to do and see everything, reception check in and out was excellent and great recommendations for food in the area.
Stayed 3 nights in Oct 2023

2/10 Terrible

Jonathan

Disliked: Staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Property conditions & facilities
good location that is walkable from the train station, quieter area with a good selection of bars shops and restaurants nearby . Friendly staff that are available at all times.
Stayed 3 nights in Sep 2023

8/10 Good

Mauro

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent little hotel - except for the mosquitoes in the room, which pestered us (and other guests) all night - resulting in little sleep. Bring Afterbite!
Stayed 1 night in Oct 2023

8/10 Good

David W

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine: the cleanliness the staff the location. But the Wi-Fi just kept falling off…
Stayed 3 nights in Oct 2023

10/10 Excellent

Irma

Travelled with family
Liked: Amenities
We like the hotel because everything is close and you can walk To The plaza San Marcos What we don’t like it’s the weird pictures in the wall Other then everything is okay
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael, Dundas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated interior. Very comfortable
Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
oh, don’t let the secret out or the place will be ruined! If you’re looking for a little out-of-the-way place, that’s in a great location in a neighborhood were the very few true Venetian Italians still live, this is it. Quiet hotel in a quiet street. Beautifully decorated and well appointed. Everything you need. Loud Americans looking for Burger King and Disneyland or Brits looking for G&T and a chip shop to shake off that Ibiza bender, please stay away. All other lovers, travelers, and lovers of travel should come!
Stayed 1 night in Sep 2023

6/10 Okay

Vanessa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The gentleman at reception was friendly and helpful. Unfortunately, there was hair in the bidet upon our arrival and the state of the shower was unacceptable.
Stayed 1 night in Aug 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023

10/10 Excellent

Esraa

Stayed 1 night in Aug 2023

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay.difficult to find this hotel but we’ll worth the effort
Stayed 1 night in Aug 2023

10/10 Excellent

Glorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Ca’Zusto was very friendly and accommodating! Would definitely recommend
Stayed 3 nights in Jul 2023

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and very friendly staff. Wish we had stayed longer.
Stayed 1 night in Jul 2023

6/10 Okay

Galya

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Magnificent Hotel
The people here are amazing! They will treat you like you’re family! (Just like the Olive Garden). The beds are extremely comfortable! We got the top floor and it was a wonderful stay. I highly recommend it!
Stayed 2 nights in Jul 2023

10/10 Excellent

faun

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the Jr Suite for a party of four and was pleasantly surprised with the amount of space, especially for Venice. Beds were comfortable, location was excellent (quiet neighborhood but a short walk to numerous restaurants). Water taxi/bus station was a short 3 minute walk with only one turn. Staff was excellent and very helpful. Would stay again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Steve, Rockeldge

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast. I didn't expect as many choices.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great walk to main square.
Stayed 1 night in Jun 2023

10/10 Excellent

Alanna

Stayed 1 night in Jun 2023

8/10 Good

Kristaps

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting
Stayed 2 nights in Jun 2023

8/10 Good

Alok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly stuff. Location is in excellent position. Only problem is the room is little small.
Stayed 2 nights in May 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel but away from the main centre
The location of the hotel is in a very quiet neighborhood, which has its positives but also a bit far from the main area of Venice. The staff of the hotel were very helpful, especially when my arrival was delayed and they gave me clear directions on how to reach at night. I booked a single room but didn't expect it to be so small - just broad enough for a single bed and with a small toilet. Breakfast was excellemt
Stayed 2 nights in May 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Venice and we wanted to stay in a hotel that was highly rated but also close to the train station. Ca' Zusto didn't disappoint. The breakfast isn't really worth the extra money - but the hotel is very nice and the staff helpful. Our room was clean and quiet and everything was great!
Stayed 3 nights in May 2023

10/10 Excellent

SOHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it- molto fantastico!
1. Super clean! 2. Kind and helpful staff 3. Great location: 7 minute walk to the train station, 10 minute walk to the Rialto bridge, 1 minute walk to a water taxi terminal 4. Wow, the breakfast here was molto squisito!!! E assolutamente fantastica! 5. The rate is really reasonable! Grazie mille!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, over looked the street with lots of windows and marble sicks. has the feel of Venice.
Stayed 3 nights in Mar 2023

6/10 Okay

Pier Francesco

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The building very nice, rooms not as expected from a 4 stars
Stayed 1 night in Mar 2023

8/10 Good

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk from the bus and train stations. It has been well decorated and furnished retaining some nice features. The lighting in the bedroom could have been better, there was no facility for bright lighting for viewing maps of the city.
Stayed 4 nights in Oct 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing staff!
The staff was incredibly friendly and helpful and the breakfast was convenient and delicious! It’s close to the train station so easy to get to / from the train or airport which is a must when in Venice.
Stayed 2 nights in Oct 2022

10/10 Excellent

Robert M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden retreat
Quiet, very friendly, nice room.
Stayed 1 night in Oct 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Meggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel that has been renovated. The staff and property were great. Best place we stayed at while in Italy. Only criticism is that it's pretty far from the San Marco so be prepared to walk a bit
Stayed 2 nights in Sep 2022

8/10 Good

Kristen, Waynesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this hotel because it was close to the train station, had good reviews, and would allow us to stay a single night. Several other hotels require a longer stay. It served that purpose perfectly. The staff was very friendly and helpful. The location was out of much of the people traffic of Venice yet still could easily walk to sites.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice place to stay, a little hard to find, but worth the time.
Stayed 2 nights in Aug 2022

10/10 Excellent

Silvia

Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, well maintained. Breakfast was fantastic! Lots to choose from. Staff were kind and welcoming. A bit of a distance to get to restaurants and wifi was spotty.
Stayed 3 nights in Aug 2022

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Breakfast was good and location was only a short walk from the train station and to the bus stop with our luggage. The bed was huge and very comfortable! This was nice after a long day of weakling. We loved that our windows actually worked and opened all the way especially in the morning to feel the breeze. Only negatives were the A/C barely worked so the room was warm, bathroom was tiny with no vanity space, and the shower leaked.
Stayed 2 nights in Aug 2022

10/10 Excellent

Alessia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful! Close to the train and bus stations, extremely friendly staff, breakfast included (which is not common for Italy), pretty decor, and well maintained. It’s in a quieter area of Venice which we enjoyed, but it’s so walkable and close to all the major sites! Will definitely stay there again!!
Stayed 2 nights in Jul 2022

8/10 Good

Charina

Stayed 1 night in Jul 2022

8/10 Good

Charles, Casper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and welcoming
Stayed 3 nights in Jul 2022

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was close to the train station and water taxi station yet was tucked back off the canal in a quiet neighborhood. Easy to walk to uncrowded restaurants making you feel like a local. We had the junior suite and it was the most spacious room we’ve had in Europe. Fun, funky colors and a helpful staff. The bed was a little firm for my liking but after a day of walking around offered a good rest once we got used to it.
Stayed 2 nights in Jul 2022

10/10 Excellent

Zaheed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, excellent staff that really takes care of you!
Stayed 3 nights in Jul 2022

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the quirkiness of this hotel. The combination of modern and traditional decor was very interesting. The buffet breakfast was outstanding. I am gluten and dairy free and found many alternatives to accommodate my diet. The hotel also served the most delicious coffee I have ever had. The bathrooms need some improvement. The stand up shower with rainfall head could benefit from a glass enclosure. The shower curtain lets water leak all over the floor causing a fall hazard. The water damage must have gotten so bad at one point that the wood floors outside the bathroom are coming up. Despite this issue I really did like the hotel and its surroundings. I would stay there again.
Stayed 5 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Useless air-conditioning, otherwise very good stay @
Stayed 3 nights in Jun 2022

10/10 Excellent

Glen A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Ca’ Zusto Venezia! Very convenient location in Venice and walkable from main train and bus stations. Quiet location. Friendly staff. Nice breakfast included. Highly recommended as good value in a popular area!
Stayed 2 nights in Jun 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay! The staff was helpful and pleasant. Breakfast was delicious. Would definitely stay there again.
Stayed 3 nights in Jun 2022

10/10 Excellent

Lorin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our initial room had a water drip from the ceiling. It was on the top floor, and the explanation was that it was due to the a/c unit on the roof. We were immediately given a different room which happened to be on the first floor, and it was beautiful. We thoroughly enjoyed our stay, the hotel was quaint and friendly and had a good breakfast. The staff was very helpful and friendly.
Stayed 3 nights in Jun 2022