- Disliked: Cleanliness, amenities, property conditions & facilities
The entry was difficult to find. We had to walk through about 3 inches of water in the first part of the indoor entry. As for our room, it was disappointing and a health hazard. The entire bathroom ceiling and about a foot down from the ceiling was covered in black mould. Some of it was falling from the ceiling to the floor. To say the least, it was an extremely unhealthy place to stay.. Consequently, we left early and with no offer from the hostess of a refund. And, the final straw was as we were leaving, a couple came in the front door complaining that they had been ringing the front door bell for 30 minutes without the person in charge letting them in! The breakfast was fine, even “good”, We don’t blame the hotel for the water that flooded Venice but we would have expected a trolley of some sort to transport heavy bags into the building without having to drag them through a foot of water. We were unable to use the closet because one of the doors was off the track and wouldn’t move. Also there were only 9 coat hangers and the hanger bar was over 7 feet above the floor. in fairness, the hostess helped us up the stairs with our luggage.