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Reviews of Bonvecchiati

4 out of 5
Bonvecchiati
San Marco, Calle Goldoni, 4488, Venice, Veneto

Reviews

8.2

Very good

Rating 10 - Excellent. 244 out of 643 reviews" "
Rating 8 - Good. 266 out of 643 reviews" "
Rating 6 - Okay. 73 out of 643 reviews" "
Rating 4 - Poor. 38 out of 643 reviews" "
Rating 2 - Terrible. 22 out of 643 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vlada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

STEPHEN DAVID

Liked: Staff & service, property conditions & facilities, room comfort
Dont use the hotel bar
The hotel is ok but dont use the bar as drinks are double the outside bars
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this hotel and room. Could be my favorite hotel in the world. Just adorable lobby and room. We didn’t eat in the dining room because of our schedule but it looked great too.
Stayed 2 nights in Oct 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and location are amazing! The hotel is charming and the staff nice.
Stayed 2 nights in Oct 2023
Response from Bonvecchiati Management on 17 Oct 2023
thank you

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Bonvecchiati Management on 3 Oct 2023
thank you

10/10 Excellent

Shar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s A 5 Star Experience & Location
Just an outstanding experience all around. Staff were amazing and the hotel is well maintained. Wonderful experience. Thank you.
Stayed 3 nights in Sep 2023
Response from Bonvecchiati Management on 3 Oct 2023
thank you

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast on the terrace! The location is so central and next to everything, easy to find, but not on Rialto so you skip the massive crowds. We loved our stay!
Stayed 4 nights in Jul 2023
Response from Bonvecchiati Management on 28 Sept 2023
thank you!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and great location
Stayed 2 nights in Sep 2023
Response from Bonvecchiati Management on 26 Sept 2023
thank you

6/10 Okay

David

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The Hotel is older and could some updating. The air conditioner did not work properly. we were told it was an old unit and that there was not much they could do. The bathroom floor and around the shower did not look clean. We called down to the the front desk and told them our concerns.( they did not even come in our room to look at our concerns) They came to our room and told us they had 1 more room left. We went up to the 6 floor to check out the room and yes, it was better. But, the shower head had a towel wrapped around it. we found out why when we showered. The water squirted in every different direction Causing water to go everywhere. For the money we paid, I would definitely go somewhere else.
Response from Bonvecchiati on 26 Sept 2023
Dear Mr Arriel,thanks for taking the time to write the review. we are trying to improve the service and your suggestions will be taken seriously.Best RegardsMarco MarchesiFront Office Manager

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Amenities
Walking distance to shops and restaurants
Stayed 2 nights in Sep 2023
Response from Bonvecchiati Management on 18 Sept 2023
Thank you!

8/10 Good

Johannah Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a fantastic position for exploring Venice on foot, but easy to navigate from identifiable areas. Staff were very welcoming and helpful. Some areas starting to show a bit of wear and tear. The only real downside of the room was the shower. Poor positioning and couldn’t get it to spray in the right direction at all. Ended up having to hold it. We had a room that had a connecting door (locked) but could hear a lot from the neighbouring room through this. That said, would stay here again without question.
Stayed 4 nights in Sep 2023
Response from Bonvecchiati Management on 18 Sept 2023
thank you!

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal. Breakfast buffet was a bargain for the hotel guests. Front desk staff were there to answer all our questions about directions, places to go and transportation. Carmen gave us a recommendation to go to Murano with free transportation. The glass factory tour was a highlight. We also went to Burano. Because of Gioia’s suggestion, we had a relaxing afternoon at the beach on Lido. A beautiful hotel!
Stayed 3 nights in Sep 2023
Response from Bonvecchiati Management on 11 Sept 2023
Thank you! Keti

6/10 Okay

lori

Liked: Cleanliness
In great area, hotel needs upgrading
Stayed 1 night in Aug 2023
Response from Bonvecchiati Management on 31 Aug 2023
thank you

8/10 Good

linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
lovely old hotel. great location.
Stayed 3 nights in Jul 2023
Response from Bonvecchiati Management on 29 Aug 2023
thank you!

2/10 Terrible

BHUPEN

Travelled with partner
Electricity was not available in hotel for half a day.
Stayed 1 night in Aug 2023
Response from Bonvecchiati on 11 Sept 2023
Dear Mr Bhupen,we are very sorry for what happened but it was a problem with the company that supplies us with electricity and it affected the entire Hotel.Best RegardsMarco MarchesiFront Office Manager

10/10 Excellent

Lawrence P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bedroom looked out upon one of the smaller canals that was active during the daytime it relatively quiet at night and the early morning. Our room was a private residence a few steps from the main hotel. It was quite spacious and luxurious. The staff was very accommodating and helpful. Our only complaint is that the shower was a bit wonky- it would be too hot one second and then too cold the next. Yet, overall this is a great choice and we appreciate you Bonvecchaiti staff!
Stayed 2 nights in Aug 2023
Response from Bonvecchiati Management on 22 Aug 2023
thank you

8/10 Good

Tobias

Travelled with family
Liked: Staff & service
Perfect location, between Rialto and San Marco. Ideal for visiting Venice sights. Lovely situation by canal, and outdoor court restaurant. Character hotel, and good value, although the room itself was tired. Strongly recommend.
Stayed 4 nights in Jul 2023
Response from Bonvecchiati Management on 31 Jul 2023
Thank you!

10/10 Excellent

MAHADEV B

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property situated in central to all sites and wonderful helpful staff. The condition of property too was good despite its age. Had a brilliant time...We thank all at the Bonvecchiati Hotel for making our stay so lovely.
Stayed 4 nights in Jul 2023
Response from Bonvecchiati Management on 31 Jul 2023
Thank you!

10/10 Excellent

Jatinkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious and functional. The breakfast was excellent and lot of options to choose from. Food was fresh
Stayed 1 night in Jul 2023
Response from Bonvecchiati Management on 27 Jul 2023
thank you!

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, from cleaners, to porters, restaurant workers, and especially front desk staff, they made me feel like I was their only guest, Roberta gave me directions to my train and booked a last minute ticket as the original route I had planned was fully booked, Roberta really saved the day, as I could never have navigated the Italian website. I was extremely happy with my stay!
Stayed 3 nights in Jul 2023
Response from Bonvecchiati Management on 19 Jul 2023
Thank you!

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Carmen and Teressa at the front desk were so friendly and helpful. Excellent location and wonderful buffet breakfast! Grazie
Stayed 2 nights in Jul 2023
Response from Bonvecchiati Management on 18 Jul 2023
Thank you!

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Bonvecchiati Management on 17 Jul 2023
Thank you!

6/10 Okay

Michele, New Fairfield

Stayed 3 nights in Jul 2023
Response from Bonvecchiati Management on 2 Sept 2023
thank you

10/10 Excellent

Gabriela

Stayed 1 night in Jun 2023
Response from Bonvecchiati Management on 3 Jul 2023
thank you!

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Bonvecchiati Management on 19 Jun 2023
thank you!

10/10 Excellent

Tabra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So easy to get to buy water taxi In a very convenient location and walkable to everything.breakfast had a big selection Amazing when you can look out at your window with a nice glass off wine and watch all the boats pass by it’s very entertaining Staff at front desk very helpful.
Stayed 3 nights in Jun 2023
Response from Bonvecchiati Management on 13 Jun 2023
thank you

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We got the room in the attic our first night, very small and might be OK for newlyweds or a couple, but too small for my Mom and I. Luckily a larger more comfortable room opened up and we very much enjoyed our stay. The rooms were clean, the staff attentive and the location was amazing. The restaurant is great, its lovely to sit on the balcony after a busy day and people watch and unwind. Highly recommend.
Stayed 3 nights in May 2023
Response from Bonvecchiati Management on 12 Jun 2023
Thank you!

10/10 Excellent

Fariba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the location first and breakfast second. The room was good and bathroom was comparable to American bathrooms therefore I give it a great rate for bathroom. Overall our room was wonderful.
Stayed 3 nights in Jun 2023
Response from Bonvecchiati Management on 12 Jun 2023
Thank you!

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Bonvecchiati Management on 6 Jun 2023
thank you !

10/10 Excellent

Arnaldo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is a mix of modern rooms on one side and in other rooms they have a old world charm with ornate décor. Hotel is on the main path to St. Mark Square and close to all restaurants and Rialto Bridge. The restaurant was pretty nice as will.
Stayed 2 nights in May 2023
Response from Bonvecchiati Management on 2 Jun 2023
Thank you!

8/10 Good

Alexander

Travelled with partner
Liked: Staff & service
Overall, the hotel was close to a lot of major attractions and was easy to walk to restaurants. The staff were kind and helpful. The bed was comfortable (pillows were not), the view was ok, and we had a mini fridge. As for the room (3rd floor)….The glass folding shower door was very annoying and made it difficult to shower or even bend over. As a petite person, I cannot imagine how anyone else washes off in it. I also noticed a good amount of black mold in the corners and on the shower head itself. I get it, when in Venice, the city of water, hard to keep things dry. However, this was not acceptable. The hairdryer was attached to the wall and I’m pretty sure the one my great grandmother would have used when they first came out. It was a burn hazard with how hot it got within just a couple min.
Stayed 3 nights in May 2023
Response from Bonvecchiati Manegement on 29 May 2023
Dear Mr Orbitz,thanks for your time to write the review. We are trying to improve our service and your comment will be taken into consideration Best RegardsMarco MarchesiFront Office Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
We enjoyed our stay, location was perfect, many things in walking distance, we will definitely stay here again, the value for the price is great!
Stayed 3 nights in May 2023
Response from Bonvecchiati Management on 18 May 2023
thank you!

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Bonvecchiati Management on 12 May 2023
Thank you!

8/10 Good

Karin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 1 night in May 2023
Response from Bonvecchiati Management on 8 May 2023
thank you

10/10 Excellent

toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location! The bar area was very lively and Raz was very attentive each time we sat at the bar. We would definitely stay there again.
Stayed 2 nights in Apr 2023
Response from Bonvecchiati Management on 2 May 2023
thank you

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Bonvecchiati Management on 10 May 2023
thank you

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023
Response from Bonvecchiati Management on 7 Apr 2023
thank you

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Charming Hotel in Great Location
This hotel has old but charming features. The location is great only 2-3 minutes to St. arks Sq and 5mins to Rialto. The room was quite large and had a top floor room overlooking the entrance, restaurant and canal. Excellent. Breakfast was good as well.
Stayed 4 nights in Mar 2023
Response from Bonvecchiati Management on 30 Mar 2023
Thank you for your kind comments!

10/10 Excellent

stephen

Stayed 1 night in Mar 2023
Response from Bonvecchiati Management on 31 Mar 2023
Thank you!

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As with almost every Hotel we've stayed the A/C doesn't work at this season, kind of hot and humid at night, other than that great!
Stayed 1 night in Mar 2023
Response from Bonvecchiati Management on 26 Mar 2023
Thank you!

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Disappointing
We booked a superior room with city view and on arrival questioned whether it was a superior room? They advised it was . We looked out to air conditioning units. Didn’t feel reception staff were over accommodating No tea/coffee facilities in room. Bathrooms need updating Quiet enough within hotel
Stayed 3 nights in Mar 2023
Response from Bonvecchiati Manegement on 21 Mar 2023
Dear Alison Ross,we thank you for your review, we have taken note of your report and we are sorry that your stay did not meet your expectations.We can confirm that your room was Superior and that air conditioning is not yet available during your stay.In any case we will try to improve our service, hoping to have you again guests in our hotel.Best RegardsMarco MarchesiFront Office Manager

10/10 Excellent

SHARON

Stayed 6 nights in Oct 2022
Response from Bonvecchiati Management on 25 Feb 2023
thank you

10/10 Excellent

Ioannis, Athens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Feb 2023
Response from Bonvecchiati Management on 22 Feb 2023
thank you

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The central position of the hotel. We had a very quiet room which was lovely. Staff very friendly. Love to stay there again in the future.
Response from Bonvecchiati Management on 17 Jan 2023
Thank you!

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was less 5 minutes walk from San Marco Square and Rialto Bridge. It was a very nice hotel with great big room and bathroom. Their breakfast included eggs, sausage and typical European breakfast items. I definitely would stay here again. The staff were very helpful.
Response from Bonvecchiati Management on 16 Jan 2023
Thank you!

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Very nice and helpful staff. Room was spacious and clean and central St. Marks square and Rialto bridge. Lots of restaurants and shopping right outside. The hotel had amazing breakfast as well.
Stayed 3 nights in Jan 2023
Response from Bonvecchiati Management on 12 Jan 2023
thank you

6/10 Okay

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Felt old and comfortable. Great location. Staff was nice for the most part. One incident happened where one cleaning staff came in to our room using their own master key without knocking around 7pm. When she noticed we were inside, she asked if we wanted our room cleaned and we said no and she left. We most likely would have rated this hotel higher if this incident didn’t happen. Overall, we did enjoy our stay.
Response from Bonvecchiati Management on 16 Jan 2023
Thank you!

8/10 Good

Amber

Stayed 3 nights in Nov 2022
Response from Bonvecchiati Management on 29 Nov 2022
thank you!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like were the toilet seats in Room 307 FAR TOO LARGE AND EXTREMELY UNCOMFORTABLE.
Response from Bonvecchiati Management on 16 Nov 2022
Thank you!

8/10 Good

Diane

Stayed 1 night in Oct 2022