All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms are very comfortable, spacious. Great breakfast options in the Bistro. They serve Starbucks coffee! Good location.
Dirk
Stayed 2 nights in Jan 2024
6/10 Okay
Kameron
14 Jan 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Kameron
Stayed 1 night in Jan 2024
Response from GM on 16 Jan 2024
Dear Kameron, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Grace NG, GM
Dear Dirk,We appreciate you taking the time to share your kind comments with other travelers and us. I'm happy to hear you enjoyed your stay. Your review encourages our team, which strives to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit!Best,Grace NGGeneral Manager
The walls are dirty and found pubic hair on the floor in the bathroom.. not cool.
Julie
Stayed 1 night in Dec 2023
Response from GM on 12 Dec 2023
Dear Julie, The experience you described is not typical or acceptable. Please know that your feedback will be addressed with the housekeeping team and is very much appreciated as it will help us to be better than we were during your visit. I hope we have the chance to serve you on a return trip better. Sincerely, Grace NG General Manager
Dear DEBORAH,Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience, and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Grace NGGeneral Manager
Dear Lisa, The entire staff loves being a wonderful representation of Toronto and all the friendly people who live here. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another enjoyable stay. Best, Grace NG General Manager
Dear Michael, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Grace NG General Manager
This hotel is fantastic! The location is perfect - close to the Hwy, right next to an Ikea and Dave and Busters. There is also a Walmart just across the road and lots of restaurants and amenities nearby. The rooms are nice and clean and i loved having a room with a balcony. The staff are excellent as well - everyone was extremely friendly and helpful. I will def stay here again!
stacy
Stayed 2 nights in Nov 2023
Response from GM on 13 Nov 2023
Dear stacy, We are thrilled to hear that you had a first-rate experience at the Courtyard by Marriott Toronto Vaughan. I can assure you that hosting you was our pleasure, and we hope to welcome you back again soon. Thank you for choosing us! Best, Grace NG General Manager
Dear Kendall, I'm glad that all aspects of your stay exceeded your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Grace NG General Manager
Great place to stay! Will definitely book again! Rooms are clean and beautiful! Staff was so professional and friendly. Greeted us with snacks and water bottles! Amazing stay!
William
Stayed 1 night in Oct 2023
Response from GM on 26 Oct 2023
Dear William, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Grace NG General Manager
Dear Paulette, Thank you for staying with us! It is excellent to know that our location was a significant factor in the enjoyment of your stay. We appreciate your business and the fact you took the time to share your thoughts. Please come again soon! Best, Grace NG General Manager
The stay was great! Only thing i didnt like was seeing a "tourist tax" added to the bill..
Jelly
Stayed 1 night in Oct 2023
Response from GM on 22 Oct 2023
Dear Jelly, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Grace NG General Manager
Hotel was great. Just wish had breakfast. Not much around.
Brad
Stayed 1 night in Oct 2023
Response from GM on 22 Oct 2023
Dear Brad, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Grace NG General Manager
Had to get moved 3 times and had to argue with front desk about the size of beds. 1st room had king and chair. 2nd room had queen(argueing that it was not a king since we were just in a riom with king) with single pull out sofa(which I have never seen before). Finally got placed in room with enough room for 4 without sleeping on the floor
Janna
Stayed 1 night in Sep 2023
Response from GM on 22 Oct 2023
Dear Janna, I'm sorry our service and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvement for future stays. Thank you for taking the time to share your review with us. Sincerely, Grace NG General Manager
It was my anniversary and my wife couldn’t sleep all through the night because of noise from the other room, according to her the room is great but the noise and disturbance was the only issue she had, I was not around during our anniversary, thought I could give a nice home away, but resulted in disaster.
Johnpaul
Stayed 2 nights in Oct 2023
Response from GM on 14 Oct 2023
Dear Johnpaul,I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Grace NGGeneral Manager
Everything was good. Its close to many places to shop and eat. Easier to get around compared to downtown Toronto.
Peter
Stayed 1 night in Sep 2023
Response from GM on 26 Sept 2023
Dear Peter, Our convenient location is a major benefit that separates us from our competitors. Thank you so much for being our guest and taking the time to let us know that you had a great stay overall. We appreciate your review and hope to host you again should you return to the area. Best, Grace NG General Manager
Dear Nalin,Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best,Grace NGGeneral Manager
Dear Mehipal,Bright, fresh, and comfortable guestrooms are our goals, so I sincerely regret that we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as to team to foster improvements. For this reason, we hope that you might consider a return visit. We’d love another opportunity to show you that cleanliness is our top priority.Sincerely,Grace NGGeneral Manager
Didn't like that the staff didn't refill and claen the room while we stayed
Gave us rooms in different floors, dispite we made the reservation together
Viacheslav
Stayed 2 nights in Sep 2023
Response from GM on 20 Sept 2023
Dear Viacheslav, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us at the Courtyard by Marriott Toronto Vaughn, we hope to see you again. Sincerely, Grace NG General Manager