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Reviews of Eurotel Victoria Les Diablerets

4.5 out of 5
Eurotel Victoria Les Diablerets
Chemin du Vernex 3, Ormont-Dessus, VD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 59 reviews" "
Rating 8 - Good. 17 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elodie, Richmond Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great suite, and what a view! the staff was very friendly and the hotel is pet friendly which made it super easy
Stayed 1 night in Feb 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy hikes from the hotel. Helpful and courteous staff. Nice facilities and good food on premises.
Stayed 1 night in Aug 2023

4/10 Poor

Nir

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very tidy and spacious. The staff was super friendly and helpful, and the hotel provided all kinds of information and discounts for local activities. We had a wonderful time and would definitely recommend Les Diablerets and the Eurotel Victoria!
Stayed 3 nights in Aug 2022

8/10 Good

Hesham

Stayed 2 nights in Jun 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Lovely area, great service, clean. Rooms stuck in the 1960‘s, in dire need of refresh. Pool on the cold side, not pleasant.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
I had an amazing stay at Eurotel. The hotel is clean with very nice facilities (pool, sauna). Location is ideal, close from the ski slopes, city center and train station. Food was great and staff super helpful and friendly. Highly recommend it.
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - such a warm welcome and very happy to recommend Eurotel to anyone...
Stayed 1 night in Feb 2021

10/10 Excellent

Martin, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel after cycling from Geneva in heavy rain late in the evening. The gentleman at the reception immediately had a real desire to assist with storing my bike and to organise a quick check-in. I needed to refuel after my long cycle and the kitchen was closed however the staff member told me that he would prepare some cold meats, cheeses and fruit etc and deliver it to my room. After a good hot shower, the gentleman arrived at my door with a massive tray of food fit for a king! I was amazed. This is a service I hadn't received before so I have to say a massive thank you to the this guy, what a legend! My remaining time at the hotel was great. The following day the reception staff assisted with all my needs with booking a train to my next destination. Keep up the great work Eurotel Victoria. I really enjoyed my experience. Much appreciation.
Stayed 1 night in Aug 2020

10/10 Excellent

Eduardo, Switzerland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, in the middle of a beautiful town. What is there not to like?
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 9 nights in Dec 2019

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Swiss
My wife and I stayed here 2 nights. Large rooms with balconies, mountain views in an idyllic Swiss village, very close to Glacier 3000.and under an hour to Montreux.
Stayed 2 nights in Jun 2019

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice winter stay
This is a nice hotel literally seconds from the ski slopes, cross-country trails and hiking. There is a pool and 2 saunas. Staff are friendly.
Stayed 3 nights in Feb 2019

8/10 Good

James, The 'hood, Gosforth, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel service in beautiful location. Less stuffy than many old-school Swiss hotels, which we liked.
Stayed 7 nights in Aug 2018
Response from A. & S. Wartner and the entire team on 19 Aug 2018
Dear James, We thank you very much for having the time to write a comment about your stay with us and we are happy to hear that you enjoyed your time in Les Diablerets and especially the kindness of the staff. Regarding the evening menu - all children have the choice of having the same menu than their parents or we have a special kids menu with a choice of 5 different dishes without any surcharge. So we would be very pleased to welcome you back to the hotel one day and maybe you give it a try to eat in our restaurant - kids generally love it! Warm regards from Les Diablerets,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classical European, framed by the Alps
Stayed a week for a conference. Great & classic family-run hotel. Most of the rooms have a balcony and the surrounding valley is beautiful and loaded with hiking opportunities in a summer and I presume skiing in the winter. I was hiking and playing tennis most days. Really nice restaurant (fixed menu each night? Maybe just during low season). 5 minute lovely walk to the train station, and easy access to the bus serving glacier3000. Lovely & classic hotel, you can't go wrong.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Eurostar
Very Good for the price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
Fantastic area and a lovely hotel. The staff were brilliant, very helpful and always with a smile on their face. The food was also great!

10/10 Excellent

jonathan, lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eurotel Victoria Diablerets
Helpful and supportive staff, lovely ambience, right at the bottom of the mountain and about 5 minutes walk from the ski lift only 1.5 hours easy drive from geneva airport. If you are looking for a relaxing, fun weekend ski getaway to a nice hotel in a beautiful ski resort with well groomed intermediate pistes this is ideal. Sauna, massage and pool at hotel after skiing, good restaurant, family friendly to small children..all in all a very nice hotel. (villars-diableret resort is lovely, very picturesque with very nice easy going ambience)

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation de l’hôtel idéale pour skier sur le domaine Villars-Gryon-Les Diablerets. Quelques minutes à pied. Belle piscine intérieure et magnifique buffet de petit déjeuner. J’y reviendrai sûrement
Stayed 1 night in Jan 2024

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Personal freundlich. Infrastruktur nicht dem hohen Preis entsprechend! Frühstück am Samstag definitiv unzureichend
Stayed 2 nights in Mar 2023

8/10 Good

Monika

Stayed 1 night in Mar 2023

10/10 Excellent

Alexandra

Stayed 1 night in Sep 2022

10/10 Excellent

Alain

Stayed 1 night in Sep 2022

10/10 Excellent

Raphaël

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Sascha

Disliked: Cleanliness, property conditions & facilities, room comfort
Nie wieder
Uralte Zimmer, Einrichtung aus den 60er, Gestank im Flur und Zimmer, kein Komfort, uralte Betten, eckiger Teppichboden, wirklich nicht zu empfehlen, nie wieder
Stayed 1 night in Mar 2022

10/10 Excellent

Patrice

Stayed 1 night in Mar 2022

6/10 Okay

Gijsbrecht

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
De kamer was wat beneden verwachting. Sinds de jaren 70 niets meer aan gedaan.
Stayed 3 nights in Mar 2022
Response from A. & S. Wartner on 24 May 2022
Dear Mr Van Zijl, Thank you for taking the time to write your comment, we are very sorry that the rooms were not up to your expectations. Indeed, our classic double rooms are not yet all renovated, but rest assured we are working on it, we also have renovated rooms with an elegant alpine style. Please do not hesitate to ask for a renovated room during your next stay and we would be pleased to welcome you again. Warm regards, A. & S. Wartner

10/10 Excellent

Claude

Stayed 1 night in Feb 2022

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables mitten in der spektakulären Bergwelt
Stayed 2 nights in Jan 2022

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le calme malgré la grandeur de l'établissement
Stayed 2 nights in Aug 2021

10/10 Excellent

Stéphanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positif : L'accueil était excellent et sympathique et la proposition d'obtenir une chambre plus spacieuse que prévue apprécié! Négatif : le prix très différend proposé par les sites : on ne sait plus la valeur réelle d'une chambre dans un hôtel donné.
Stayed 1 night in Dec 2020

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
J'ai passé un excellent séjour. Le staff est sympa et disponible pour des conseils ou de l'assurance. Le sauna et la piscine sont propres et agréables. Je reviendrai.
Stayed 4 nights in Aug 2020

10/10 Excellent

Mireille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel Séjour très agréable
Stayed 5 nights in Feb 2020

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Hotel sehr guter Komfort angenehmd Bedienung
Stayed 1 night in Jan 2020

8/10 Good

JEAN-LOUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

André

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accrue pour super hôtel ! Même avec des enfants en bas âge !!! Super situation !
Stayed 1 night in Jan 2020

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle expérience
Hôtel de charme juste en face des remontées. Idéal pour des familles. Chambre très confortable et personnel au petits soins.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schneller Lift ! Rest inkl. Landschaft sowieso super !
Stayed 2 nights in Jun 2019

8/10 Good

Benny

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel aus dem 70ern in traumhafter Berglandschaft!
Ein Hotel aus den 70er Jahren inmitten einer Traumhafter Landschaft! Top Service, sehr freundlicher Empfang. Einziger Wehrmutstropfen sind die alten Zimmer die dringend eine Renovation nötig hätten. Aber trotz allem sehr empfehlenswert!
Stayed 1 night in Dec 2018