Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Reviews of Garlande Hotel Avignon Centre

3 out of 5
Garlande Hotel Avignon Centre
20 Rue Galante, Avignon, Vaucluse

Reviews

9.2

Wonderful

Rating 10 - Excellent. 233 out of 350 reviews" "
Rating 8 - Good. 95 out of 350 reviews" "
Rating 6 - Okay. 18 out of 350 reviews" "
Rating 4 - Poor. 2 out of 350 reviews" "
Rating 2 - Terrible. 2 out of 350 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, amenities
Host was very welcoming and offered useful info upon my arrival. Was that way until I left. Very close to the Papal palace and other historic sites. Staying in an old building like this one enhances the ‘ancient’ Avignon experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent centrally located hotel, comfortable spacious rooms and welcoming very helpful reception staff - highly recommended!
Stayed 2 nights in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Although we were only at Garlande for one night, it was a delight to stay in such an attractive historical hotel. Emmanuelle was a very welcoming host and saw to all our needs promptly. She provided a local map and recommended some nearby restaurants. She also provided a wonderful breakfast taking care to inquire about any food preferences. We would definitely stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with a cute sitting area in the front and a very helpful front desk! Very convenient to walk anywhere in the city, including the central train station
Stayed 3 nights in Oct 2023

10/10 Excellent

Vince

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat difficult to find but that is probably on me. Very good location...walkable to all churches museums etc. Excellent restaurants nearby...safe ....instructions regarding parking are easy and supplied by the hotel prior to arrivL
Stayed 2 nights in Oct 2023
Response from Emmanuelle on 16 Oct 2023
We appreciate your choice of our establishment and for sharing your experience. We're thrilled to learn that you enjoyed the location of our hotel, which allowed you to easily explore churches, museums, and enjoy excellent restaurants nearby.We understand that finding the hotel can sometimes be a challenge, but we're glad you found the parking instructions straightforward and helpful. Our goal is to make our guests' stay as enjoyable and hassle-free as possible.We hope to see you again in the future, and please don't hesitate to reach out if you need further information or have any special requirements for your next visit. Thank you once again for choosing our hotel.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

Stayed 1 night in Oct 2023

8/10 Good

Sandra

Staff was very nice, room was lovely and clean
Stayed 1 night in Aug 2023

8/10 Good

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent in the center of the city within walking distance of many shops and restaurants. Cars are not allowed in the area so if you're driving the closest parking garage is about 10-15 minute walk to hotel. The hotel does not have an elevator, if your room is on the 3rd floor you can ask for assistance with your bags or request a room on the 1st floor. Emmanuelle the owner was very helpful with restaurant recommendations. Had a lovely stay at the Garland.
Stayed 2 nights in Sep 2023
Response from Emmanuelle on 16 Oct 2023
Bonjour Beatriz,Thank you for choosing to stay at Garlande and for sharing your experience. We are delighted to hear that you enjoyed the hotel's central location, close to many shops and restaurants.We understand that parking can be a concern for our guests. Unfortunately, due to our central location in an area where cars are not permitted, the nearest parking is a 7-minute walk away. We make every effort to provide this information clearly during the booking process so that our guests can take it into consideration.We are glad to know that we could assist you with restaurant recommendations and that you had a pleasant stay. We appreciate your feedback regarding the absence of an elevator, but the historical nature of the building makes it impossible to install one, and this affects the placement of rooms on the third floor. We are always ready to assist our guests with their luggage and accommodate their preferences for lower floors when possible.We hope to have the pleasure of welcoming you back to Garlande in the future, and please feel free to contact us if you have any specific needs for your next visit. Thank you again for choosing our establishment.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem In Avignon
Loved this fabulous stay in Avignon most comfortable bed loved the spiral staircase felt very much in the center of beautiful walled city. Stephan was most informative and made many great suggestions and recommendations. Enjoyed breakfast and yummy home made cakes to be recommended. Will come back again…..
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
The was large and comfortable and had all the necessary amenities. The hotel is right in the middle of the old town surrounded by shops and restaurants. The owners were very friendly and welcoming. We had a great stay. Thank you.
Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute
I loved this hotel, right in the middle of the walled city of Avignon. It couldn’t have been more conveniently located for walking the city. The proprietor also couldn’t have been more helpful and courteous. The building and rooms are quaint. The room was bigger than I thought it would be, considering. Breakfast was very good.
Stayed 1 night in Sep 2023

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and modern 2-bed apartment annex
Stayed in the 2-bed apartment, and it was perfect! Very spacious and modern accommodation. I appreciated the separation of the toilet and the shower in separate rooms -- helpful when more than 1 person is staying in a room. Nice kitchen if you want to have an easy meal inside. Great location! And I loved the patio area to sit outside. I only wish I could have seen the rest of the hotel as the photos look very inviting!
Stayed 3 nights in Sep 2023

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many 3 star hotels in France none are better than the Garland. Clean friendly extremely comfortable. And a great breakfast.An excellent hotel in a great city
Stayed 2 nights in Sep 2023

10/10 Excellent

Jana, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. It is centrally located. You could walk here from the train station in about 20 minutes. Many restaurants and attractions are close. This was an amazing stay and the hotel staff was amazing and very helpful. I would absolutely recommend this hotel. Just to note that the staircase to the upper floors is a spiral staircase and a bit difficult to climb with big suitcases.
Stayed 3 nights in Jul 2023

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good place clean, centrally located with so many things close to see.
Stayed 3 nights in Jun 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just okay
It was clean. It is well located. The proprietors are helpful. It is cramped and has a spiral staircase. Breakfast is expensive and inadequate. No shower gel and thin towels.
Stayed 8 nights in May 2023
Response from Emmanuell et Stéphane on 25 May 2023
Thank you for taking the time to write a comment. Emmanuelle and I are very sorry to hear that your stay with us did not meet all of your expectations.Our small hotel, located in a historic area of Avignon, is subject to heritage constraints. It is not possible to consider the installation of a lift in the hotel. However, we have a large apartment (La Madeleine) which is serviced by a lift. We also have 2 bedrooms on the ground floor. On demand and upon availability, we are more than happy to select this type of room if specified well in advance. As you stayed in the hotel for 8 nights. If you had expressed the wish, I would have gladly tried to modify our reservation schedule to put you in one of the rooms on the ground floor during your stay.I was very surprised to hear that the breakfast disappointed you. As you took it during your entire stay (8 nights), while of course you had the possibility of canceling your order free of charge, I thought that you were fully satisfied with the service. We had even modified the assortment of fresh fruit offered to all our customers to adapt to the particular allergy to orange zest that you had told us about.Regarding the thickness of the towels, we are committed to a global approach to reduce our environmental impact. This leads, among other things, into the choice of towels made from natural fibers, woven in a specific way to ensure its essential function (absorbing water) and whose thickness is indeed optimized to guarantee solidity while reducing the energy needed to wash and dry towels after use. If your expectation was to have very thick towels, I fully understand that you are disappointed by our choice.Of course, we provide our guests with shower gel and soap every day in their room. On request, we provide as well many other amenities (list available on our digital room directory) at the reception. There was obviously a misunderstanding about the service provided which would have been quickly cleared up if you had discussed it during your stay, while we were talking every day about what to do and how to visit Avignon and its surroundings.I'm really sorry that you didn't feel comfortable enough to express your feelings during your stay. I hope that, despite this, you were able to enjoy your stay in Avignon.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
The apartment was lovely and met our needs. The host and owner of the hotel was extremely helpful. She made reservations at restaurants for us each night of our stay and her choices were fabulous. We had amazing dinners each night.
Stayed 4 nights in May 2023

10/10 Excellent

roberto, Artesia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and area
Stayed 1 night in Apr 2023

8/10 Good

chikau

Liked: Cleanliness, staff & service, amenities
good
Stayed 7 nights in Apr 2023

10/10 Excellent

Saseetha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, clean and nice. Hotel is at the Center of the town, we were able to walk around and see the attractions. Stephen gave us an overview of Attractions of the town and map that was helpful. We were happy that we have picked this hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Alix

Stayed 1 night in Dec 2022

10/10 Excellent

Holly, denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proprietor was helpful and friendly making our stay very pleasant. This property is unique and well located in Avignon. Rooms were ample, clean, comfortable, and quiet.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Avignon
The communication regarding check in prior to arrival was very clear and helpful.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in the heart of Avignon. The owner was charming, informative and readily available. My room had a wonderful view directly down one of the pedestrian streets and several restaurants, but I never had a problem with noise. The rooms are small but practical and there is no elevator/lift, as you need to expect with this type of property. I did not have breakfast on site but my travel companion did and said it was quite good.
Stayed 3 nights in Oct 2022

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful two bedroom apartment offered by this hotel that is great for two couples or families traveling together. Easy cab ride from TGV train and walk to more central station. Right in the middle of city center. No cleaning during the stay but easy to get new towels etc. Full kitchen made breakfast or lunch in easy.
Stayed 4 nights in Sep 2022

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Lovely little hotel, with excellent hosts and a wonderful homemade selection of goodies for breakfast. Very well placed in the centre of the old city. Very comfortable bed and clean room and bathroom. Would have been nice to have had some English channels on the TV, but only a minor quibble. Would definitely use again if we were in Avignon. Avignon is beautiful itself and is a great centre for visiting Nimes and Arles by local trains. Our host was extremely helpful, looking up train timetables and booking a taxi for us.
Stayed 5 nights in Oct 2022

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Garlande Hotel was wonderful. Our room was very spacious, updated and clean. Very comfortable compared to our small-ish lodgings in Paris! It was convenient to everything that we intended to see in Avignon. The owner and his wife were very friendly, courteous, and helpful. You couldn't ask for better! Thank you!!! We will stay here again if we return!
Stayed 2 nights in Sep 2022

8/10 Good

Tradene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avignon history
We had a lovely two night stay. Our host Stephan was so lovely, welcomed us, gave us lots of helpful tips, and even arranged for an early morning taxi to the train station. This was such an authentic stay in an old building lovingly cared for. Definitely recommend.
Stayed 2 nights in Sep 2022

10/10 Excellent

Annie, Ottawa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nous avons eu un excellent séjour à l’appartement de la Madeleine! Appart grand, propre, lits très confortables et environs calmes! Localisation en plein milieu de la vieille ville avec plein d’excellents restos et boutiques juste à côté! Les hôtes de l’hotel avaient beaucoup de connaissances des environs et nous ont donnés des recommandations utiles! Merci et je recommande grandement!
Stayed 4 nights in Sep 2022

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Perfectly located, but on a quieter street. Nearby to everything and the hotel staff and accommodations were impeccable. The homemade breakfast spread was one of the best we had in France - much nicer than the 4 star in Paris!
Stayed 1 night in Aug 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
A Place to Sleep and Shower, Good Location
Arriving at the hotel was a bit difficult, but I'm sure that is the case for most hotels in Avignon, a walled, pedestrian city. Parking is far from the hotel, and you will need to navigate through the cobblestone streets with your luggage, so it's best to travel light. Be sure to read the email on how to access the hotel well before you arrive to avoid confusion. Unbeknownst to me, I booked the hotel during The Festival d'Avignon, so I feel we overpaid for our stay. We had the top room, which was massive and clean, but not entirely comfortable. The mattress was a bit lumpy and I would have preferred more than one pillow. The entry to the bathroom features a very dramatic step-down, so we slept with the bathroom light on so we wouldn't forget and fall in the middle of the night. The host was very kind and welcoming but make sure and follow his directions closely. I did like that the hotel was close to all the action, but a bit quieter than other hotels on the main thoroughfare.
Stayed 1 night in Jul 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
What a lovely hotel - cosy and intimate with fabulous air con! We were right in the heart of Avignon yet down a side alley so it felt quiet. The host Emmunelle and Stephan were so lovely and friendly - they spoke great English too. Definitely have a breakfast- it was all homemade and delicious.
Stayed 1 night in Jul 2022

10/10 Excellent

Finlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break in Avignon
Excellent central location in historic building. Very helpful owners. Clean room with air conditioning. Very nice breakfast with a wide choice of cakes and pastries. A great choice for a few days visiting the lovely town of Avignon.
Stayed 2 nights in Jul 2022

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was exceedingly helpful and encouraging. He gave excellent suggestions regarding excursions and dining options. The hotel was great; centrally located and convenient. We would stay there again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Cheryl, Key West

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. It is right in the heart of the walled city yet very quiet. Lot's of excellent dining options within feet of the hotel. The owners were wonderfully helpful.
Stayed 3 nights in Jun 2022

2/10 Terrible

Arnold

Travelled with family
Disliked: Cleanliness, property conditions & facilities
run down and old. tiny room. location is convenient. overpriced for what it is
Stayed 1 night in Jun 2022

10/10 Excellent

Delicia, Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sits in the heart of the gates in Avignon. It's beautifully well maintained and the staff was very kind, patience and made us feel at home. I must return, especially for the breakfast.
Stayed 2 nights in Jun 2022

10/10 Excellent

Richard

Stayed 2 nights in Jun 2022

10/10 Excellent

Deborah, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel, siruated in the heart of a ignon, with easy access ti everything inckuding shops, eestaurabrs, sites
Stayed 1 night in Jun 2022

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff and delicious breakfast!
Stayed 1 night in May 2022

10/10 Excellent

Elizabeth, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location so near terrific restaurants and shops. I’m an older single woman who felt safe walking the winding narrow streets nearby. The room was fine and the staff excellent!
Stayed 3 nights in May 2022

10/10 Excellent

Juliana V., Mineola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 5 nights at Hotel de Garlande, and loved every minute of it. The room (#12) was wonderful. Spacious, clean, super comfortable beds. More than anything, the owners, Emmanuelle and Stephan, are what make this place so special. They are friendly, kind, and very helpful. Emmanuelle prepares a breakfast that is beyond the beyonds! She is a wonderful baker - sweet and savory items. She makes her own jams - delicious! If you're American, you'll love to know that you can have a bottomless cup of excellent coffee if you take breakfast. We just loved it here and plan to stay there the next time we are in the area. Every suggestion - from things to do to where to eat - just wonderful! Great location. Everything was wonderful.
Stayed 5 nights in Mar 2022