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Reviews of Domaine de la petite Isle - Luberon

4 out of 5
Domaine de la petite Isle - Luberon
871 Route D'Apt RN 100, L'Isle-sur-la-Sorgue, Vaucluse

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 435 reviews" "
Rating 8 - Good. 177 out of 435 reviews" "
Rating 6 - Okay. 67 out of 435 reviews" "
Rating 4 - Poor. 23 out of 435 reviews" "
Rating 2 - Terrible. 10 out of 435 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pools were freezing - too cold to use. It was impossible to get in the first pool for anyone older - the first step down was too big. The second pool had a lot of missing tiles and mold on the steps in and the water was greenish. No refrigerator in the room.
Stayed 1 night in Sep 2023
Response from La Direction on 8 Oct 2023
Dear Karen,Thank you for taking the time to review your stay at Domaine de la Petite Isle. We are sorry to hear that you had a disappointing experience with our pools and room facilities. Your feedback is important to us, and we take your comments into consideration to improve our service. Thank you for informing us of these issues and we apologise for any inconvenience you may have experienced during your stay. We will do our best to resolve these issues and provide a better experience for your next visit.Best Regards,The Manager

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay would go back
Nice hotel very friendly helpful staff. Spacious well equipped room with balcony over looking river.
Stayed 8 nights in Jul 2023
Response from La Direction on 24 Aug 2023
Dear Janet,We sincerely thank you for taking the time to share your positive impressions following your stay at our Domaine. We are delighted to hear that you enjoyed the atmosphere of our hotel and the friendliness and helpfulness of our staff. Moreover, we are happy that you found your room spacious, well equipped and with a pleasant view of the Sorgue from the balcony.Your positive feedback encourages us to continue to provide memorable experiences for our customers. We would be happy to welcome you very soon for a better experience.Best Regards,The Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice walk up the river into town. Around 30 mins for the more mature among us.
Stayed 1 night in Jul 2023
Response from La Direction on 20 Jul 2023
Dear Guest,Thank you for taking the time to leave us your impressions following your stay in our establishment. We are delighted to hear that you enjoyed the beautiful walk along the Sorgue to the town centre. We are aware that the length of the walk can vary from person to person, and we are delighted that even for the older guests it was an enjoyable experience.We hope you had a memorable stay at our Domaine, and we would be delighted to welcome you back on your next visit.Best Regards,The Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
What a refreshing experience after the challenges of Montpelier and Avignon. And an incredible place to really experience Provence. The rooms are spacious, quiet and clean. The staff was fantastic and the location was a short mile to the beautiful L’isle. We’ll be back and stay longer next time.
Stayed 1 night in Jul 2023
Response from La Direction on 8 Jul 2023
Dear Jeff,Thank you for taking the time to give us your feedback on your stay with us. We are delighted to hear that your stay with us was a refreshing experience. We are delighted that you were able to fully experience Provence at our Domaine. The spacious, quiet and clean rooms contributed to your comfort, and we are delighted that our staff were fantastic in their welcome. Our privileged location just a few kilometres from the city centre is, indeed, ideal for exploring the region. We look forward to welcoming you back on your next visit.Best Regards,The Manager

6/10 Okay

Kevin

Stayed 1 night in Jul 2022
Response from La Direction on 10 Aug 2022
Cher Kevin, Nous vous remercions d'avoir pris le temps de nous donner vos impressions sur notre établissement. . Nous espérons vous revoir de nouveau très vite au Domaine de la Petite Isle. Cordialement,

10/10 Excellent

catherine

Stayed 2 nights in Jul 2022

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2022
Response from La Direction on 10 Aug 2022
Chère Sharon, Nous vous remercions d'avoir pris le temps de nous donner vos impressions sur notre établissement. . Nous espérons vous revoir de nouveau très vite au Domaine de la Petite Isle. Cordialement,

6/10 Okay

Vincent

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Marie on 2 Aug 2020
Cher Vincent, Nous vous remercions d'avoir donné votre impression sur notre établissement, en nous notant. N'hésitez pas lors d'un prochaine visite à nous laisser un commentaire car cela nous permet de nous améliorer. Cordialement,

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Marie on 8 Oct 2019
Thank you for taking the time to give us your impressions of our establishment. We hope to see you again very soon at Domaine de la Petite Isle. Best regards, The Mananger

10/10 Excellent

Geert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location!!
Good
Stayed 4 nights in Sep 2019
Response from marie on 1 Oct 2019
Dear Geert, We are pleased to read your comment and to learn that you had a great stay in our hotel. Your comments help us everyday to keep the good quality. We hope to see you soon again. The Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No character Staff miscalculated the bill Very corporate feel
Stayed 2 nights in Aug 2019
Response from La direction on 4 Sept 2019
Dear guest, we would like to thank you for your feedback. We are deeply sorry to read that your stay at the Domaine de la Petite Isle. We hope you liked the area, the river and your room. The manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Marie on 31 Aug 2019
Hello We thank you for taking a few moments to share your impressions of your stay at Domaine de la Petite Isle. We look forward to welcoming you back to Domaine de la Petite Isle. Best regards The Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, relaxing atmosphere and conveniently placed. Perfect for us!
Stayed 2 nights in Aug 2019
Response from MARIE on 24 Aug 2019
Dear Guest, We are pleased to read your comment and to learn that you had a great stay in our hotel. Your comments help us everyday to keep the good quality. We hope to see you soon again. Manager

6/10 Okay

Larry

Overrated.
At best, a 3 star, not the advertised 4 star. Grounds need upkeep. Front desk can be more helpful, pool cleaned.
Stayed 1 night in Jul 2019
Response from Marie on 18 Jul 2019
All the Domaine de la Petite Isle staff was very happy to welcome you during your recent stay in Isle sur la Sorgue, and thank you for sharing your feedback. We regret that your experience did not meet all of your expectations. We all remain at your disposal to provide you the most perfect stay you deserve and we would like to thank you to mention it. Best regards,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 stars hotel a no WiFi -our room was dark and a bit hold
Stayed 2 nights in Jul 2019
Response from Marie on 18 Jul 2019
Dear Guest, We would like to thank you for your comments following your stay in the Domaine de la Petite Isle. First of all, we are very sorry to learn about you disappointment. We have taken good note of all your comments and would like to apologize for the inconvenience caused. Please be assured that the comfort and the satisfaction of our guests are our first goal. Thank you for your understanding and for helping us to improve the quality of our service. With all our very best regards. The Manager

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019
Response from Marie on 13 Jul 2019
Dear Guest, We are very sorry to learn about you disappointment. We have seen the note you gave us. Please be assured that the satisfaction of our guests are our first goal. Thank you for your understanding and for helping us to improve the quality of our service. With all our very best regards. The Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built along the banks of the Sorgue river, the hotel offers a serene and quiet stay. Some confusion at check in originally gave us a double room when a triple had been booked and noted at registration. Carting the luggage to the wrong room then back down and to the correct room was a downer. The double room had been updated and having more space than the triple. Dinner at the restaurant was excellent and reasonably priced. The breakfast buffet was fine,priced at 16 Euro. Would probably have picked up croissants and juice while in Isle sur la Sorgue for the Sunday market however. Not sure we would have booked for a one night stay.....taxi from Avignon river port to the hotel was 70 Euro, back to Avignon TGV station was 90 Euro. Hotel had advised return would be +/- 60 Euro.
Stayed 1 night in Jun 2019
Response from marie on 25 Jun 2019
Dear Guest, We would like to thank you for your comments following your stay in the Domaine de la Petite Isle. First of all, we are very sorry to learn about you disappointment. We have taken good note of all your comments and would like to apologize for the inconvenience caused. Please be assured that the comfort and the satisfaction of our guests are our first goal. Thank you for your understanding and for helping us to improve the quality of our service. With all our very best regards. The Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stop
Stayed 3 nights in May 2019
Response from Marie on 10 Jun 2019
Dear John, It is with great pleasure that we have read your comment and are delighted to hear that you had a great time with us. We hope to welcome you again soon to Domaine de la Petite Isle. Regards, The Manager

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Marie on 10 Jun 2019
Bonjour, C’est avec beaucoup de plaisir que nous avons pris connaissance de votre commentaire et sommes ravis d’apprendre que vous avez passé un excellent moment parmi nous. Nous espérons vous accueillir de nouveau très vite au Domaine de la Petite Isle. Cordialement, La Direction

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel room really small and dark. As a rule European hotel rooms are smaller than those in the US but this was exceptionally small. It was on the first floor facing parking area so you really couldn't leave shades open because of passenger traffic going by. Will look for a different place if we go back to the area!
Stayed 1 night in Apr 2019
Response from Marie on 13 Jun 2019
Un grand merci d'avoir pris le temps de nous donner vos impressions sur notre établissement. Vos commentaires sont une source importante de motivation et qui nous donne envie de nous surpasser. Nous espérons vous revoir de nouveau très vite au Domaine de la Petite Isle. Cordialement, La Directrice

8/10 Good

kirk

Liked: Cleanliness, staff & service
Just okay for the night
Overall my stay here was okay. The hotel is convenient for people with a car with free parking. Condition of the room was clean and comfortable but the hotel is a little worn around the edges could use refurbishment. One gripe was the water pressure in the shower was almost non existent took twice as long with the mere trickle of water coming out.
Stayed 2 nights in Feb 2019
Response from Marie on 21 Mar 2019
Dear Guest, We would like to thank you for your comments following your stay in the Domaine de la Petite Isle. First of all, we are very sorry to learn about you disappointment. We have taken good note of all your comments and would like to apologize for the inconvenience caused. We will investigate your various remarks in order to come back to you with an accurate answer. Please be assured that the comfort and the satisfaction of our guests are our first goal. Thank you for your understanding and for helping us to improve the quality of our service. With all our very best, The general Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Domaine on 29 Jan 2019
Dear Guest, Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place on the Sorgue
The Domaine de la petite Isle was perfect for our trip. Reception was great. Our large room in the Fountains building looked towards the water and was nice and quiet. We liked the campus-y feel. We had a car for day trips around the Luberon area, but walked into town along the water, which is about a 15-20 minute walk.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfy bed pillow cover GROUNDS REALLY Y
Amazing CLOSE TO TOWN SUPER BREAKFAST
Stayed 2 nights in Sep 2018
Response from Marie on 29 Sept 2018
Thank you for your feedback. We ar looking forward to seeing you soon at le Domaine de la Petite Isle

10/10 Excellent

Jean, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest on the Sorgue river
Wonderful location with great amenities. High end decoration with big room and comfy bed
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location amazing food and awesome room. A+
Stayed 1 night in Aug 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet elegance very close to a charming village.
this was just a lovely stopover in the Luberon. Our room was contemporary, of good size, and very comfortable. The site was quiet and the staff very responsive. We had a great view from our patio. Breakfast was great, access to Isle sur la Sorgue very easy. The lovely stream outside makes that wonderful sound for sleeping. Bed and bath furnishings are high quality and the space is just well organized and comfortable. There is even a cute burger booth just outside the parking lot for a simple snack.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing grounds, good parking and confortable rooms.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
great location but poor internet for such a hotel
Great location, average value for price, internet sucks. Internet practically not existing, so forget about checking emails at night.

8/10 Good

John, Wetherby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meeting friends on our way to Provence
One night stop over to meet friends in the locality. Good room in a small chalet development. The only minor point we would criticise is that we asked for water with the meal and it was tap water as requested but there was no ice in the water and the temperature was around 30 degs C at 8 pm. For a hotel with the presumed quality of a Best Western this was disappointing as was receiving white wine that was not properly chilled when served a plastic bag with ice which is no substitute for properly chilled wine. We had 2 bottles and the same was experienced with the second so it was not an isolated incident. Apart from this the experience was good

8/10 Good

Arthur, Canada

Disliked: Cleanliness
Isle sur la Sourge is a delightful spot
The village is great, especially if you are there for the market. Well worth a stop.

8/10 Good

Linda, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel for sure!
We loved our room, breakfast was good and lots of people, good atmosphere. Location great, we had underground parking and shopping and eating out, so much to choose from. We used the hotel as a stopover for onward travel through France but could easily have stayed longer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value but need to think about the curtains
Room was lovely and spacious, bed comfortable and you had everything you needed. Was not in love with the curtains which were only a screen and the night light on outside for the footpath shone into the room. Need to think about this

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V noisy reception area at night ....

6/10 Okay

Ed, Montreal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel too far out of town
Stayed at the hotel for five days. Location was interesting but was too far from the center of L'Isle sur Sorgue. You needed to drive to visit and parking was limited and hard to find. Room was in the newer section of the hotel and was well done except for the bathroom. Dining in the hotel's restaurant was pleasant, tasty and well priced. Parking in the hotel's new section was severely limited and inadequate, unless you were prepared to make a long walk with your luggage. The shower in the bathtub was ok but there was only a single glass panel installed to protect the sink area and no curtain. A shower inundated the bathroom floor and there was no drain. Very poor design.

10/10 Excellent

Marc, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very centrally located to everything.
Only 1.5km from town and most of Provence is within 15:00 to 45:00 away. Very clean and comfortable rooms. The rooms did not have a mini refrigerator or bidet. We are very pleased with the hotel and will stay again.

6/10 Okay

John, Surry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Flatters to Deceive
The facilities are excellent, but very much let down by staff attitude. Never have I sat down in a restaurant and left without eating after waiting over 30 minutes after being ignored. I complained at reception and had absolutely no feedback or apology - we went hungry. This spoilt what otherwise could have been an excellent stay.

10/10 Excellent

mary, Albany, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Room fine. Staff not so helpful.
Room was fine. But when we went to the dining room for dinner we were told by a rather condescending waiter we had to have a reservation. Hotel looked empty so we didn't expect that. Would have been nice if we had been alerted at the front desk on check in. The hotel is outside town and we ended up with a hamburger in a place about to close.

6/10 Okay

Stuart, Northamptonshire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel with a flaw
The hotel is situated in a large green garden with rooms in seperate blocks,very beautiful and relaxing. However, I have never stayed in a hotel that could not supply an evening meal on 2 of the 3 nights we were there. We did eat one evening meal in the hotel, it was one of the worsed meals I have eaten in France in 40 years of visiting the country,both for food quality and service. BEST WESTERN you can do better.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Good hotel with great service. Ideal for exploring the area with off road parking and all the facilities you would want.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Not recommended
Poor service . Literally rude receptionist at night shift. No wiliness for help or even provide service they are obligated to . Complite discomunication and disinformation among staff representatives. Its a shame that such a nice Provance area such great potential for this hotel and such poor service.

10/10 Excellent

Caroline, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel on the river Sorgue
We stayed for three nights and had a large modern room on the groundfloor of a new building. It was an excellent room with patio doors opening onto a small private terrace with a view across the grass to the river Sorgue. Unusually for a French hotel it had a kettle and some tea and coffee was provided and there was also a fridge. The ambience was relaxing in a beautiful setting.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely visit to L'isle sur la Sorgue
Excellent stay. Friendly staff who were really accommodating. Clean large rooms and lovely grounds. Only recommendation would be include hair conditioner to the L'occitane collection!

8/10 Good

Stephan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place in a great setting!
The Domaine de la Petite Isle is such a wonderful place! Great design notes throughout the hotel on the inside and a lovely setting right on the river outside... including ducks! The only downside is the lack of mirror and light in the room and bathroom, which makes it tricky at make-up time. Otherwise it is perfect!

10/10 Excellent

Jinha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mark Anthony, Doha,Qatar

Liked: Cleanliness
Best Western in Isle-due-le-Sorgue
Our room was comfortable with a door leading to the pool area and garden. We enjoyed the tea and coffee making facilities in the room. Breakfast was a spred with varieties of food, but it was very low on supplies till a guest complained and then food was replenished. That was dissappointing. The location is good and easy to find.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Best Western
Not bad at all. Nicely situated on river and rooms are quite comfortable!

10/10 Excellent

Deborah, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in france
I liked the quiet ambience, lovely pool and great restaurant.

10/10 Excellent

steve, santa fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great out in the country
beautiful setting,great restaurant,wonderful spot