Not impressed.So we arrive 3:30, well after check-in time, only to find out that our room is not ready. We are offered an identical room, but it's been prepared fro four people, but they promise they will have the sofabed folded up. Never happnes. We had to do it ourselves. One would think that with the rates they are charging that they could have the room ready or do what they promsie they will do. Further, our room was in a different wing, which meant that there was no elvetaor to our floor. No information of this was offered nor assistance with our luggage.