fungus and mould in room dangerous for breathing woke up after first night feeling in well, expedia did not refund all my money and even not enough for the rest of my stay, if they don’t fix this i will leave expedia fore ever!
Also avoid this hotel the fungus is dangerous ppl die from it even in dry climates like california!
Comment from Hotel Management
03-Jun-2019 by Shobhit Kaushal, Hotel Management
Greetings from Gateway Varkala!
This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates and overall services. . Your feedback is essential not only in our effort to improve our standards but this helps a great deal for the motivation of our associates and helps them perform even better. I shall communicate your sentiments to the entire team. i have noted your feedback on the fungus in room. I have spoken with the house keeper and i assure you that we have a strict pest control process in place. I am extremely sorry for the inconvenience you have faced.
We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
Thank you for choosing Gateway Varkala!