Great hotel and staff
As always the Shangrila surpasses expectations
Book online or call:020 3564 4853
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This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 119 rooms provide free WiFi and free wired Internet, flat-screen TVs with DVD players, and conveniences such as fridges and coffee makers. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.
I feel that the property is run-down and not well-maintained. The overall staff are great, friendly and helpful. The management needs some work. Their beds are not the best and the steam in the women's bathroom in the spa does not heat up much.