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Shangri-La Hotel, Vancouver

Star Rating
5 out of 5

Information

Reviews

4.7 / 5Exceptional
964 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Robson Street
    2 min walk
  • Popular Location
    Vancouver Art Gallery
    7 min walk
  • Popular Location
    Orpheum Theater
    10 min walk
  • Airport
    Vancouver, BC (YVR-Vancouver Intl.)
    18 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-16. Try updating your dates to see prices for your trip.

    About this area

    Vancouver

    In the city centre, Shangri-La Hotel, Vancouver is in Vancouver's West End neighbourhood, an area with good airport proximity and shopping. Robson Street and Granville Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Sunset Beach. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Robson Street - 2 min walk
    • Popular Location
      Vancouver Art Gallery - 7 min walk
    • Popular Location
      Granville Street - 7 min walk
    • Popular Location
      Orpheum Theater - 10 min walk
    • Popular Location
      Vancouver Convention Centre - 13 min walk

    Getting around

    • Burrard Station - 4 min walk
    • Vancouver Waterfront Station - 13 min walk
    • Vancouver, BC (YVR-Vancouver Intl.) - 18 min drive

    About this property

    Shangri-La Hotel, Vancouver

    This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 119 rooms provide free WiFi and free wired Internet, flat-screen TVs with DVD players, and conveniences such as fridges and coffee makers. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Valet parking: CAD 48.00 per night
    • 24-hour pick-up airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: CAD 19-34 for adults and CAD 4-9 for children
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • 24-hour room service

    Things to do

    • 24-hour fitness centre
    • Free bike hire
    • Full-service spa
    • Outdoor pool
    • Sauna
    • Hot tub

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • DVD player
    • Free cots/infant beds
    • Laundry facilities
    • Outdoor pool
    • Fridge

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Library
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Russian
    • Spanish

    Business services

    • 1 meeting room
    • Business centre

    Outdoors

    • Pool sunloungers
    • Terrace

    Spa

    • Body treatments
    • Body wraps
    • Facials
    • Manicures and pedicures
    • Massage - hot stone

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Free cots/infant beds
    • Hypo-allergenic bedding
    • Pillow menu
    • Premium bedding

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hairdryer

    Entertainment

    • TV/satellite channels
    • DVD player
    • flat-screen TV
    • iPod dock
    • premium channels

    Food and drink

    • Coffee/tea maker
    • Minibar
    • Fridge

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe
    • Turndown service

    Nearby things to do

    Activities

    • Ecotours
    • Hiking/biking trails
    4.7

    Exceptional

    5 - Excellent
    781
    4 - Good
    133
    3 - Okay
    31
    2 - Mediocre
    11
    1 - Poor
    8
    4.9
    Cleanliness
    4.8
    Service and Staff
    4.7
    Amenities
    4.8
    Property condition

    5/5 Excellent

    Great hotel and staff

    As always the Shangrila surpasses expectations

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Oct 2019

    5/5 Excellent

    Gym can be improved with more equipment and bigger facility. Lobby is too casual for a 5 star hotel. Staff are extremely friendly and helpful

    Stayed 3 nights in Oct 2019

    5/5 Excellent

    I asked that a smaller pillow to be supplied to my room. I find the normal pillows too large and uncomfortable to use at night. Given I am a regular customer (every 3 months) please continue to equip my room with a smaller pillow(s). Thanks

    Stayed 3 nights in Sep 2019

    3/5

    I feel that the property is run-down and not well-maintained. The overall staff are great, friendly and helpful. The management needs some work. Their beds are not the best and the steam in the women's bathroom in the spa does not heat up much.

    Stayed 1 night in Oct 2019

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