Dear valued guest,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our staff to be friendly and helpful during your time here.Regarding your concern about the lack of a fridge and microwave in your room, we'd like to inform you that we do provide these amenities upon request. Please don't hesitate to contact our front desk, and we will be more than happy to deliver a fridge and microwave to your room promptly.Your comfort and satisfaction are our top priorities, and we appreciate the opportunity to enhance your stay. Should you require any further assistance or have any other requests, please feel free to let us know. We're here to ensure you have a pleasant and enjoyable experience with us.Thank you once again for your feedback, and we look forward to serving you again soon.Warm regards,Quality Inn & Suites

Thank you so much for your glowing review! We're delighted to hear that you found our staff helpful, polite, and professional, and that you enjoyed the convenient location of our hotel. It's fantastic to know that your room met your needs and was clean and well-maintained.We're thrilled that you would consider booking with us again in the future! We look forward to welcoming you back.

Thank you for taking the time to share your feedback with us. We truly value all comments from our guests as they help us improve our services.We're glad to hear that you found our location convenient and enjoyed the coffee in our lobby, as well as the polite staff. However, we're deeply sorry to learn about the issues you experienced during your stay, particularly regarding noise disturbances, cleanliness, and the condition of your room.Please know that we take your concerns seriously, and we will address them promptly with our team to ensure that we maintain the high standards of cleanliness and comfort that we strive for. We apologize for any inconvenience caused and appreciate your understanding.

That's wonderful to hear! We're thrilled that you had such a great experience with us. Thank you for taking the time to leave such a positive review. We look forward to welcoming you back again soon!

Hello Deborah,Thank you for the such a great review.Your feedback about our environment is very important to us. Looking forward to see you again soon.Have a nice day.

Hello Raj,Thank you for the such of nice review.Looking forward to see you again soon.Have a great day.

Hello Anne,Thank you very much for such a great review!Your feedback about our staff, location, and restaurant are very important to us.We hope to see you again soon.Have a great day!

Hello George,Thank you very much for such a great review!Have a great day!

Hello Liyu,We are glad you liked your stay. Your feedback is important to us. We use all your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Kind regards

Dear Matt,Thank you for your such of good review.We are glad you liked your stay. Your feedback about service quality and cleanliness are important to us.Also, We use all your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

Dear Derek,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.We are glad you liked your stay. Your feedback is important to us. We use all your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

Hello Jeffery,Thank you for taking the time to provide feedback on your recent stay with us. We're glad to hear that overall, you found your stay to be decent and that you enjoyed the breakfast we provided.We apologize if the size and condition of your room did not meet your expectations. Your feedback regarding the noise from the heater/AC unit is valuable, and we will certainly look into ways to address this issue to ensure a more comfortable experience for our guests in the future.We understand your sentiments regarding the pricing, and we strive to offer competitive rates for our accommodations. However, we regret if you felt that the value did not align with the price you paid. Your comments will be taken into consideration as we continuously evaluate and adjust our pricing strategies.We appreciate your honest feedback as it helps us to identify areas for improvement. Should your travels bring you back to the area, we hope to have the opportunity to provide you with a more enjoyable experience.Thank you for choosing to stay with us.Best regards,Quality Inn & suites

Hello Michelle, Thank you for sharing your recent experience with us. We sincerely apologize for any discomfort or concern you may have felt regarding the safety of our parking area. We take the safety and security of our guests very seriously, and while we do have security measures in place, we understand that the presence of individuals engaging in inappropriate activities nearby can be unsettling. Rest assured, we continuously monitor and strive to improve the safety of our premises.We're pleased to hear that you found your room to be clean and the bed comfortable.Your feedback regarding the breakfast experience is concerning, and we will address this with the restaurant staff to ensure that all guests receive attentive and courteous service.We appreciate your patronage and hope that despite the challenges you encountered, you were still able to enjoy aspects of your stay with us. Should you choose to stay with us again in the future, we would love the opportunity to provide you with a superior experience.Thank you for choosing to stay with us.Warm regards,Quality Inn & Suites

Hi Melanie,The whole team would like to start by apologizing for the inconvenience that occurred upon your check-in to an occupied room. Because of an error made by the staff members, the hotel acted right away, and we provided free parking as compensation. According to our policy, guests will be authorized for incidental deposits upon arrival. As you said, the charges on your credit card were an authorization for incidentals. We look forward to seeing you again and giving you better service in the future.Regards,

Hi Ali,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the noise disturbance during your stay. As you mentioned, our hotel is located in an entertainment district, and while weekdays are typically quiet, weekends may see increased activity, including music from nearby venues. The elevators are old but the hotel is aware about the guest safety and regular maintenance checks are being performed every month for the entire hotel as we take guest safety as our priorty. We hope to welcome you back again in future. Regards,

Hello Marites,Thank you for staying with us and taking the time to review us.Your feedback is of great value to us. We hope to have you here again. Kind regards

Hello Surinder,Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future

Hi Jacqueline, We appreciate your stay with us and taking the time to write a review. Indeed, as it has been stated online, parking is not free. The hotel offers a restricted number of spaces and charges extra. In the future, we hope to have you back. Regards,

Hello,Just let you know that their menu is changing everyday.However, we will share this with our partnership restaurant Morrissey for the improvement.Thank you very much!

Hi Erika, Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Regards,

Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future

Thank you for your review.Have a good day!

Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our rooms clean and our staff friendly. However, we apologize for any inconvenience caused by the age of the rooms and the disturbance from the light fixture. We are actively working to address these issues to ensure a more comfortable stay for our guests in the future. Regarding the tepid water in the shower, we'll investigate this matter further to ensure it's promptly resolved. We appreciate your valuable feedback and hope to welcome you back for an improved experience.

We appreciate your feedback and regret to learn that your experience fell short of expectations. Your satisfaction is important to us, and we would like to understand more about your concerns to improve our services.

Hello Keiyana, We are really sorry to hear about that situation. You can be certain that we are working really hard to make our parking lot as safe as possible with a full time survaillance and a 24h security guard, specially on weekends. Unfortunatelly there are a variety of situations that are just out of our hands and we can only make our best and try to mitigate them. Be sure that your feedback is of great value to us and we hope to have you here again. Kind regards

Thank you for your feedback regarding your recent stay at our hotel. We're delighted to hear that you found our facilities nice and clean, and we're glad that you enjoyed the complimentary breakfast.Regarding your suggestion about having a fridge in the room, We do offer complimentary microwave and fridge in room upon request and thats on availability.

Thank you for sharing your experience with us. We appreciate your feedback.Regarding the incidentals deposit, please accept our apologies for any inconvenience caused. As per our hotel policy, we accept deposits for incidentals either on a credit card or through a third-party authorization. In very rare cases, we may accept deposits on a debit card.Regarding the delay in receiving your deposit back after check-out, we would like to assure you that this process typically takes between 7 to 14 days. However, if you have any concerns or require further assistance, please don't hesitate to contact our front desk team, and they will be happy to assist you.

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that our staff was able to provide you with a friendly and accommodating service during your stay. And your kind words serve as a great motivation for our team.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future.

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the noise disturbance during your stay.As you mentioned, our hotel is located in an entertainment district, and while weekdays are typically quiet, weekends may see increased activity, including music from nearby venues. We regret that this disrupted your sleep experience.

That's fantastic to hear! It sounds like you had a wonderful experience with plenty of food options beyond the typical fast-food chains. It's also great to hear that the homeless situation wasn't as severe, and the amenities like parking and a hot breakfast were appreciated. Your satisfaction is our priority, and we're delighted that you enjoyed your stay! Thankyou for your feedback

Hello Sarah, We are glad to know that our hotel was in line with your expectations and be certain that your feedback is really valuable to us. We have passed this feedback to our housekeeping team to make sure that this doesn't happen again in the future. Thank you again for your feedback. We hope to have you here again. Kind regards,

Hello Juilliana, We appreciate you sharing your experience with us. We noticed your comments about the noise and we apologize, but as the hotel is located in the heart of the city's entertainment district and has clubs on both sides that are open on weekends, we make every effort to assign rooms to guests who won't be as bothered by the noise. Regarding the parking, unfortunatelly we have limited spots on our property and we are working hard to improve on that soon. Again, thank you for your time and valuable feedback. We hope to have another opportunity to properly host you in the future. Best regards

Hello Lita, We appreciate you sharing your experience with us. We apologize, but as the hotel is located in the heart of the city's entertainment district and has clubs on both sides that are open on weekends, we make every effort to assign rooms to guests who won't be as bothered by the noise. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Best Regards.

Hi KAORU,Thank you for staying with us and taking the time to review us.Your feedback is of great value to us. We hope to have you here again. Kind regards,

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience during your stay with us. Your feedback means to us and serves as a great motivation for our team to continue delivering exceptional service.

Please note that we have a water station conveniently located near the front desk. Additionally, if you require bottled water, we are more than happy to provide two bottles upon request. Each floor also features a vending machine for your convenience.

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience during your stay with us. Your feedback means to us and serves as a great motivation for our team to continue delivering exceptional service.

Hello Siddharth,Thank you for the good review.Your feedback is very important to us.Looking forward to see you again soon.Have a nice day.

Hi Mike,We thank you for staying with us and spending the time to write a review.We greatly appreciate your input. We apologise that parking was not available when you arrived. The hotel never guarantees parking for guests because of the limited number of spaces we have, which is also advertised online. In an effort to further accommodate you, our hotel staff upgraded your accommodations to a suite during your stay. We hope to have you here again. Kind regards

Hello Sierra,Thank you for your such of good review.Have a great day!

Hi Daniel,Thank you for staying with us and taking the time to review us.Your feedback is of great value to us.We hope to have you here again. Kind regards

Hi Antonella,Thank you for staying with us and taking the time to share your experience. I am glad you loved the breakfast. Your feedback is of great value to us.We hope to have you here again. Kind regards,

We're thrilled to hear that you enjoyed your experience and that we met your expectations.We look forward to welcoming you back soon!

Hi Fariba,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

Hi Treesha,,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

Hi Steve,Thank you for staying with us and taking the time to review us.Your feedback is of great value to us. We hope to have you here again. Kind regards

Hi Dean,Thank you for staying with us and taking the time to review us.Your feedback is of great value to us. We hope to have you here again. Kind regards

Hi Elizabeth,Thank you for staying with us and taking the time to share your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,