Ratings based on 32 verified reviews

3.4 out of 5
81% of guests recommend
3.8 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 29 Aug 2019
Comment from Hotel Management
9 Sep 2019 by Mark, Hotel Management
Thank you for your review - we hope to see you again!
4 out of 5
by a verified traveller

Amazing roof view great location

Posted 7 Jul 2019 on Hotels
Great location off the beaten path. Easy checking in and out. Staff was very nice accommodating and the room was very clean. My only concern was the bed sheets. The bed did not have fitted sheets so when we rolled over at night the sheets came undone and we were laying partly on the mattress. The location is very unique and quaint. The view from the roof is amazing. They are also located near a fantastic playground making it a kid’s dream!
Comment from Hotel Management
15 Jul 2019 by Paul , Hotel Management
Hi! Thank you for taking the time to provide us with your feedback. Regards...Paul
5 out of 5
by a verified traveller

Beautiful & Game of Thrones filming location

Posted 18 May 2019 on Hotels
Really nice apartment with a mini kitchen in a good location. Good shower, fan & AC. No keys just a pass number which I liked. There's a big jacuzzi & roof terrace that's free to use. If you're a game of thrones fan then definitely stay here - a scene in King's landing in series 1 was filmed right in the street!
Comment from Hotel Management
23 May 2019 by Paul , Hotel Management
Dear Catherine, thank you for finding the time to provide us with your feedback. We are glad your stay at our property was to your satisfaction. Regards...Paul
4 out of 5
by a verified traveller

Great location

Posted 12 May 2019 on Hotels
Very good location, just a five minute walk to St. George’s Square. Facilities were clean and well maintained. Plenty of bars and restaurants nearby. Filtered water available although the tap water was perfectly fine to drink. We were told it tasted different to UK but we didn’t notice any difference at all.
Comment from Hotel Management
23 May 2019 by Paul , Hotel Management
Dear Sheena, thank you for your comments.We are glad your stay at Ajkla Mansions was to your satisfaction. Regards...Paul
5 out of 5
by a verified traveller

Very clean and modern apartments

Posted 24 Nov 2018 on Hotels
Very clean and modern apartments. Loved staying there. Would stay again next time I’m in Malta
5 out of 5
by a verified traveller

Great location

Posted 16 Aug 2018 on Hotels
Is a really good loction in valleta, and you can take the buse to any part of the island
Comment from Hotel Management
24 Aug 2018 by VLR Team, Hotel Management
Thank you for your feedback! We hope to see you again in our lovely island! :)
1 out of 5
by a verified traveller

Worst service ever

Posted 15 Aug 2018 on Hotels
We stayed in Ajkla Mansion for seven nights and this ”hotel” was the worst we have ever been. The bed and pillows were really hard and uncomfortable. There was a little bit weird smell in our room and air was really moist before turning on air condition. Also toilet seat had "greetings" from previous customer, blanket was kids size and our precious wine bottle was stolen second day from fridge. Fortunately next day we got bigger blanket and wine bottle back with extra bottle. Still this doesn't change overall score because of all the other sufferings. The biggest problem was that our room’s water boiler wasn’t heating water so there was only cold water coming from our shower. We called to staff for three times and in the second time they promised to send somebody to help us. We waited at the hotel for nothing because nobody came. Third time we called later on the same day after noticing that power switch contolling heater was broken. Again they promised to send electrician next morning and again we got dissapointed because nobody came. Also advertised jacuzzi was located to small basement room (really ugly one) and had only cold water. The only good thing in this hotel was decently working wifi. We are dissapointed that we paid almost 500 euros from this kind of hotel. If you want to have even some kind of customer service, don’t book this hotel. Malta stolen our hearts but Ajkla Mansion didn’t.
5 out of 5
by a verified traveller

Posted 4 Jul 2018 on Hotels
Good location, flight was delayed and they accommodated this in a very friendly manner, organised very efficient pick up from airport
Comment from Hotel Management
16 Jul 2018 by Mark, Hotel Management
Many thanks for the feedback and for acknowledging adjusting to delayed flights - we work hard to track changes.
4 out of 5
Recommended
for Everyone
by a verified traveller from California

Good location

Posted 3 May 2018
This accommodation is in an ideal location in Valletta and offers good access to the sites of the city and eating places. However the communication with the management was very poor. I requested 2-beds and on arrival only one was made up. I requested email or text communication and got neither. No one came contacted me regarding billing issues. I have been charged for an amount I have no receipt for. Communication to travelers is key. However they need to realize not all travelers are European and have cell phone service while traveling and email is both efficient and provides record of such communication. Management needs to respond to requests and answer billing questions.
Comment from Hotel Management
1 Jun 2018 by VLR Team, Hotel Management
: tank you for your comments we apologise for some misunderstanding caused due to communication processes and we will endeavour to improve our service in the future
4 out of 5
Recommended
for Everyone
by a verified traveller from Virginia

Exactly as advertised.

Posted 4 Apr 2018
Pros: Facilities exactly as advertised.
Location: Close to historic sites, incl St. John’s Cathedral. Valletta is very small, so you can see it on foot. Not recommended if you have bad knees.
Hotel is part of a redeveloped apartment house, with kitchen (hob, MW, toaster, water boiler), TV, and Internet. There’s a very nice roof top garden and a jacuzzi in the basement which I didn’t try. Strong WiFi. Staff was extremely friendly.. Only snag is the steps (these are serious) down from the Main Street to the entrance. This was a real problem. I was able to get help. Don’t even think about it if you’re bad in the back or weak in the knees. Major construction going on at the Bakery Street and Ajkla street facades.
Comment from Hotel Management
17 Apr 2018 by VLR Team, Hotel Management
Reply: Thank you very much for rating your stay. We really appreciate your feedback. We hope to see you in Valletta again ! 