Casino

Reviews of Parc Hotel Billia

4 out of 5
Parc Hotel Billia
Viale Piemonte, 72, Saint-Vincent, AO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 678 reviews" "
Rating 8 - Good. 168 out of 678 reviews" "
Rating 6 - Okay. 34 out of 678 reviews" "
Rating 4 - Poor. 14 out of 678 reviews" "
Rating 2 - Terrible. 7 out of 678 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Atefeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

john axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Jocelyn

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
TERRIBLE Experience. You have to reserve for everything and they charge you EXTRA! You have to reserve to eat at their restaurant, you have to reserve to seat at the pool and you have to pay extra for using the pool. I have never seen this before. No iron in the rool and problems with the security box. At the end we decided to leave the hotel at the middle of our stay.
Stayed 4 nights in Jul 2022

6/10 Okay

Raffaele

Stayed 1 night in Aug 2022

10/10 Excellent

Steffen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Daniel

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
I did not like : dinner , they forgot to clean my room one day , paid 9 euro for 2 omelette's that they did not tell me it will cost me.
Stayed 1 night in Apr 2022

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Apr 2022

10/10 Excellent

Shir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Emazing resort, very beautiful hotel and area sorrounding, clean and tidy. Lovely and helpfull staff, very service-oriented. Wonderfull pools and spa For summary wonderfull hotel ! Very much recommended
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable cost benefits ratio
Amazing nice facility with excellent gym and spa facility. The dinners set menu for 39 per person including 1 bottle of wine plus everything is a bargain. The quality is excellent. It's a pity that they don't change the choices. Always the same. The spa opening hours also is frustrating. But the overall quality compared to price is unbeatable!
Stayed 2 nights in Nov 2021

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place not to miss
Comfortable well located
Stayed 1 night in Aug 2021
Response from Billia Welcome on 8 Sept 2021
Thank you for your feed back!

10/10 Excellent

Homan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous grand old hotel, fantastic amenities, helpful staff
Stayed 3 nights in Feb 2020

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing hotel. Excellent service
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, very clean and the property is beautiful. The staff was a bit rude. We called in advance to let the hotel know that we had a dog and it seems like the person who responded did not annotated the information. The reception desk was rude and told us we should have let them know, when we explained that we did called he was still rude to us. Breakfast was not great, not many options and food tasted a bit old.
Stayed 1 night in Oct 2019

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay. It’s a super modern hotel with character too. Lovely pool and situation. Staff were helpful and pleasant.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Maithah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good service :) hotel is only 30 km away from the ski area
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Very bad service for a nice hotel
The hotel is modern but the service is too bad it’s a systemic attitude from the workers they always pretend that they are too busy to carry the up the stairs o just open the door as well as the food in the restaurant is terrible and heated not fresh. In addition the housekeeping staff was not clean properly and you should keep call them to have a toilet rolls all the staff in the hotel and spa need training for this nice hotel except one receptionist lady was very friendly and professional.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Very modern hotel. We liked the room very much. It was confusing to get around. It is also confusing to figure out what amenities you are allowed to use. We were told we could not use the pool without purchasing the spa package for 40 euro. Also did not see any signs anywhere.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at this hotel. Breakfast was included every day and was delicious - several kinds of croissants, eggs/bacon, fancy yogurt, many breads, meats/cheese, fruits, coffee drinks, etc. The views were also outstanding and the room was very comfortable.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
One of the best hotels we have ever been to.I highly recommend!!!!!
Stayed 4 nights in Oct 2018

8/10 Good

miki, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Had a lovely overnight stay at the hotel after a long drive from Southern Italy. Immediately we felt relaxed and comfortable in its beautiful elegant surrounding. Had a bit of confusion getting there as the entrance for Parc Bilia and Grand Hotel are the same. Would definitely come back.
Stayed 1 night in Sep 2018
Response from Denise on 24 Sept 2018
Dear Miki, Thank you for taking the time to share your feedback with us following your recent experience. I am so happy to hear that you enjoyed your stay at Parc Hotel Billia. Thank you once again and we look forward to welcoming you back again soon. Kind Regards Denise Person in charge of customer service

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Food is terrible. At 2 am I ordered room service. 3 option all sandwiches or salad. I ordered turkey salad. I got, two pieces of the cheapest sliced bread imaginable, cheap turkey and the worst tasting cheese all for 25 euros. No chips, no crisps, nothing. The best thing about this sandwich was the plate it was served on. I had a 2 course meal in the restaurant as well. Extremely mediocre. All in all, extremely disappointed and I not be back. This hotel only cares about driving their guests to the casino
Stayed 1 night in Sep 2018
Response from Denise on 28 Sept 2018
Dear Tim, thank you for taking the time to tell us about your stay at Parc Hotel Billia. We am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely Denise Person in charge of customer service

10/10 Excellent

Elad

A really nice place, hotel, services
The hotel and the staff was great, help with everything was needed and more
Stayed 1 night in Aug 2018
Response from Denise on 4 Sept 2018
Dear Elad, thank you so much for all your wonderful comments and the special mention for our super staff. We would be glad to welcome you again at Parc Hotel Billia. Best regards Denise Person in charge of customer service

10/10 Excellent

Mike

A beautiful hotel. Breakfast room has nice views.
Stayed 1 night in Aug 2018
Response from Denise on 30 Aug 2018
Dear Mike, thank you for your 5 stars review! We are happy that you enjoyed your stay at Parc Hotel Billia. We would be glad to welcome you again at Saint-Vincent Resort & Casino Best regards Denise Person in charge of customer service

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Denise on 24 Aug 2018
Gentile Paul, grazie per aver condiviso la sua esperienza al Parc Hotel Billia, è sempre un piacere ricevere commenti positivi. Saremo lieti di poterla accogliere nuovamente al Saint-Vincent Resort & Casino Denise Responsabile relazioni con la clientela

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Very nice, has a casino attached. Has a fitness center, but you have to pay extra for- my only complaint. (It is part of the spa.) Walking distance to little town with great restaurants .
Stayed 2 nights in Jul 2018
Response from Denise on 8 Aug 2018
Dear Guest, thank you so much for you 5 stars review! We are happy to know that your stay was up your expectations. Regarding the fitness center (gym) is free for all our guests; the only extra charge is the SPA access if it is not included in the room rate. See you soon Denise Person in charge of customer service

10/10 Excellent

Katja Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Denise on 10 Aug 2018
Gentile Katja, sapere che il nostro lavoro viene apprezzato è motivo di orgoglio per noi. Grazie davvero per aver condiviso il suo soggiorno al Parc Hotel Billia. A presto Denise Responsabile relazioni con la clientela

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid hotel
Excellent location for Val De Aosta traveling. Nice hotel with a very good breakfast. The room we stayed missed a mini bar and a safe.
Stayed 5 nights in Jun 2018
Response from Denise on 17 Jul 2018
Dear Eliezer, thank you for you feedback and for the beautiful words you have spent for us. The mini bar and safe are inside all the rooms, behind a carved wooden panel. See you soon Denise Person in charge of customer service

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Denise on 21 May 2018
Gentile Patrick, la ringraziamo per il suo commento positivo. Siamo contenti che il suo soggiorno sia stato all'altezza delle sue aspettative. Saremo lieti di accoglierla nuovamente presso il Parc Hotel Billia. Cordiali saluti Denise Responsabile relazioni con la clientela

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Stefano S Guest Relations Manager on 26 Apr 2018
Dear Guest, Thank you for your comments following your recent visit to us. Kind regards

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite!
We always love it!
Response from Stefano S Guest Relations Manager on 2 Apr 2018
Dear Craig, Thank you for your comments following your recent visit to us. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Edo

Liked: Staff & service, property conditions & facilities, room comfort
Modern rooms - great views - near highway
Great view from the terrace. My second time. Nice room. Modern - large shower and a little espresso maker. Breakfast was crowded due to a large group travel. I prefer the smaller bf room that's only used when occupancy is low.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hote.
Only stayed 1 night but exceptional views , staff fantastic. Walking distance to restaurants.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, and affordable.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Great location.
Stayed 3 nights in Jul 2017

10/10 Excellent

SUE HUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Giuseppe, pesaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Really comfortable, very elegant environment, attention to the guests but with discretion; Great rifiù for couples A short walk from the city center di Saint Vincent , Only faint, the pool was not yet operational during our stay, But in return there is a SPA with outdoor pool; Really a great experience
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel, would return immediately!
Very friendly staff, stylish and comfortable rooms, delicious food in the hotel restaurant, very good breakfast as well and a beautiful terrace with an amazing view! Only small minus would be that, if not included in the room rate, no price is offered to access the swimming pool for < 1 day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short stopover en route to Cervinia, but absolutely amazing hotel, great food, and stunning building and location.