Porch
Check availability

Reviews of Hotel Portofino Mallorca

4 out of 5
Hotel Portofino Mallorca
Trafalgar 24 Ciudad Jardin, Palma de Mallorca, Mallorca

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 911 reviews" "
Rating 8 - Good. 439 out of 911 reviews" "
Rating 6 - Okay. 90 out of 911 reviews" "
Rating 4 - Poor. 14 out of 911 reviews" "
Rating 2 - Terrible. 9 out of 911 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

loida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, piscina grande y limpia. Bufet de desayuno variado y rico. Está justo delante del paseo marítimo y de fàcil paseo. Disponen de bicicletas de alquiler. Muy recomendable
Stayed 2 nights in Apr 2024

10/10 Excellent

Cydnee

Travelled with family
Great pool and facilities and staff were incredibly kind and helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Arianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and accommodation, 30 steps from the beach, very clean and cool rooftop bar!
Stayed 2 nights in Aug 2023

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel and the staff was extremely nice
Stayed 3 nights in Aug 2023

8/10 Good

Raymond John

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are small, but functional, ours had a nice sea view from our small balcony. Staff are mostly friendly and service is good. Hotel is clean and well kept, nice swimming pool which was never that busy.
Stayed 14 nights in Jun 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Hotel was good and well located.
Stayed 2 nights in Jul 2023

8/10 Good

Martha

Travelled with group
Liked: Staff & service, property conditions & facilities
This hotel is conveniently located to the airport and a very short walk to the beach! The rooms are small and efficient but nothing special. The pool area is okay. Overall, it’s good quality for the price.
Stayed 2 nights in Jun 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Portofino, this time at the end of our week in Mallorca. We had a comfortable room with a sea view, aircon and powerful shower. There was also a small fridge which was really useful. Check-in was straightforward and our room was ready early. The pool is lovely, with plenty of chairs, loungers and parasols and there is a bar serving food. The beach is a few minutes’ walk away. The rooftop bar is a bonus, with panoramic views and cocktails. The staff were so helpful and friendly, including arranging taxis, giving recommendations for restaurants and advice about buses. Checkout is a generous 12:00. Our flight wasn’t until later in the evening, so we stayed round the pool and were given the use of a single room to shower before we left for the airport. We couldn’t fault the hotel and would definitely stay here again if we had the opportunity. Thank you.
Stayed 1 night in Aug 2022
Response from Hotel Portofino Mallorca on 25 Aug 2022
Dear Helen, Thank you for making Portofino your hotel of choice for your recent holiday. Your review is another incentive for us to continue working in a positive and motivated fashion to give our absolute best so our guests feel as comfortable as you were. We would like to express our appreciation for your helpful feedback and we will certainly make sure it is brought to the attention of the appropriate management. We thoroughly appreciate the importance of such details as they assist us in our quest to provide our guests with the very best experiences whilst in our hospitality.

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a chance find on Expedia and we were very happy. Gorgeous swimming pool, lovely rooftop bar, comfortable lounge in reception while we waited for our taxi. The staff were so friendly and helpful and very welcoming. Our room had comfortable beds, good showers and welcome air conditioning. We didnt have breakfast, but it looked lovely. The beach was a couple of minutes away and we had paella at El Bungalow overlooking the sea, which was really good. Shops and restauants on the doorstep. All in all, a perfect stay for us.
Stayed 1 night in Jul 2022
Response from Hotel Portofino Mallorca on 2 Aug 2022
Dear Helen, Thank you for making Portofino your hotel of choice for your recent holiday. Your review is another incentive for us to continue working in a positive and motivated fashion to give our absolute best so our guests feel as comfortable as you were. We would like to express our appreciation for your helpful feedback and we will certainly make sure it is brought to the attention of the appropriate management. We thoroughly appreciate the importance of such details as they assist us in our quest to provide our guests with the very best experiences whilst in our hospitality.

8/10 Good

Simon

Liked: Staff & service, room comfort
Ciutat Jardi
Good location in a not so touristy area. Local beach is not so nice. Good bars and restaurants near by. Close to palma by bus or taxi. Need more power outlets in the rooms.
Stayed 4 nights in Jul 2022

10/10 Excellent

Lois

Stayed 1 night in May 2022
Response from Hotel Portofino Mallorca on 6 Jun 2022
Dear Lois, We would like to thank you for having chosen the Portofino Hotel and for publishing your words on hoteles.com, which will help us with our continuing effort to improve the services quality for our guests

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and the room was cozy.
Stayed 1 night in May 2022
Response from Hotel Portofino Mallorca on 4 Jul 2022
Dear Kara, Thank you very much for sharing your experience with us. We are really proud that you had such a wonderfull experience and our Hospitality met your expectations.

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

8/10 Good

Saskia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel in a great location
Stayed 8 nights in Oct 2021
Response from UR Portofino manager on 19 Oct 2021
Dear Saskia, Thank you very much for your kind words, We hope to welcome you back son

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short getaway
This was my second time at the UR Portofino hotel and I wouldn’t hesitate to come back again. Although the rooms are quite small, they are kept in good condition but could do with a bit of a modern upgrade. The hotel is in a fantastic location and the rooftop bar is a must as the views over Palma are amazing. A perfect hotel for a short stay with a lovely pool and beach only a short walk away. Would defonitely reccommend.
Stayed 2 nights in Aug 2021
Response from Davinia on 17 Aug 2021
Dear Alex, I would like to thank you for having chosen again the UR Portofino Hotel and for publishing your words on hotels.com. We are very happy to know that you are going to recommend us, that motivates us to work with the best attitude. We wish to see you again on your next getaway to Mallorca. With our best regards, UR Portofino

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice for Palma Hotel
Lovely boutique hotel, service very good, pleasant all round & 1 minute from the sea. Rooms a bit small. Amazing restaurants near.
Stayed 2 nights in Jul 2020
Response from UR Portofino team on 21 Jul 2020
Dear Michael, Thank you very much for have chosen us in your last stay in Palma de Mallorca. We are happy to hear you like our wonderful neighborhood plenty of good restaurants and 1 minut walking to the beach. For a future stay we would like to inform you have the possibility to ask for an upgrade and we offer you a bigger room if we have availability. Our best regards and take care.

10/10 Excellent

Matt, Madrid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views, great location, friendly staff. Furniture inside and the walls are not brand new but the bed is comfy and i had a very pleasant stay there.
Stayed 1 night in Jul 2020
Response from Director Manager on 13 Jul 2020
Dear Matt, Thank you very much for sharing your review with us. It is always a pleasure to receive such positive feedback. I will share your comments with our UR Portofino team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem of a hotel. It’s in a residential area, so very quiet. We’ve just come back from a 3 night stay. Breakfast was 10 Euros per person, which consisted of Buffett. It was so well presented & fresh every morning. Our hotel room was immaculate. The Cleaner cleaned our room every day. Pool is amazing with plenty of sun beds. Lots of local bars and restaurants in The vicinity. To catch a bus into Palma is really easy. Take the number 15. It’s 1.50 euros per person. Takes less than 10 minutes. Buses run frequently. This hotel is a little oasis and would highly recommend.
Stayed 3 nights in Feb 2020
Response from UR Portofino team on 4 Mar 2020
Dear Guest, I would like to thank you for having chosen the UR Portofino Hotel and for sharing your words with our public , which will help us with our continuing effort to improve the services quality for our guests

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019
Response from UR Portofino team on 6 Aug 2019
Thank you very much for sharing your experience with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from UR Portofino team on 20 Jul 2019
Dear guest, I would like to thank you for having chosen the UR Portofino Hotel and for publishing your words on Expedia, which will help us with our continuing effort to improve the services quality for our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Ur portofino team on 20 Jul 2019
Dear Guest, Thank you very much for sharing your experience with us. We hope to accomodate you in the near future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, quiet hotel. Clean, lovely staff and great food. Close to the airport, beach and restaurants. Situated in a quiet area but close enough to walk along the promenade into Palma (approx 45mins). Would definitely stay again.
Stayed 3 nights in May 2019
Response from UR PORTOFINO on 20 Jul 2019
Dear guest, It is always a great source of motivation for them to hear that our guests have appreciated their service and attention to detail. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Nice pool area. Nice modern bathroom with good shower. Very small bedroom. Only available power supply was in the bathroom, but staff gave us an extension lead when we mentioned it, so we could charge phone etc. Bedroom doors bang VERY loudly
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really felt like a family. Fun but professional
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pros: the staff and concierge go out of their way for guests; breakfast is well worth the additional cost; property location is perfect steps from the beach, restaurants and public transportation. Cons: sewage smell coming from bathroom; faucet is too big for the sink so water splashes everywhere; no washcloths provided.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from Hotel manager on 10 Apr 2019
Dear guest, I would like to thank you for having chosen the UR Portofino and your great score. Kind regards

10/10 Excellent

Jeronimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from Hotel Manager on 3 Jan 2019
Muchas gracias Jeronimo por su magnífica puntuación. Esperamos verle de nuevo pronto. Saludos

10/10 Excellent

Claire, Devon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic position as not surrounded by holiday makers! Nice area with lots of foodie places near. Palma Cathedral can be seen in the distance from our small beach & the City is 20 mins on No 15 bus. Beautiful city. Service & room fab but only downside was size of room & number of electrical sockets. They gave us an extension lead which helped. If you are sharing a room, you will giggle as you squeeze past each other but all good fun! Fridge & hairdryer helpful. Great place for a short break to relax & balcony with sunset was great. Would go again in a flash. You must go to Arabic Bathhouse in City and the trip over the mountains, boat, tram & train is stunning. Guide was not but keep fingers crossed, the views were worth it! Cathedral stunning from outside but inside was "not my thing" look out for small churches instead the one in Soller was great. Have fun!
Stayed 7 nights in Oct 2018
Response from Hotel Manager on 29 Oct 2018
Dear Claire, First of all, I would like to thank you for having chosen us for your stay in Palma de Mallorca, as for taking the time to post your opinion on Expedia We are glad to know that you liked the service and our location in the Ciudad Jardín area. We are looking forward to receive with us in your next visit to the island.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Front office Manager on 13 Oct 2018
Dear guest, thank you very much for your score. Looking forward to welcoming you again to the UR Portofino Hotel

8/10 Good

Mirka, Italy

Liked: Cleanliness
Nice Hotel close to the beach. The bathroom was a bit too small but because we had a great offer it was ok. We actually didn't use any of the facilities, swimming pool, bar or breackfast.
Stayed 5 nights in Oct 2018
Response from Hotel Manager on 11 Oct 2018
Dear Mirka, Thank you very much for choosing UR Portofino and for witting this review. We are glad that you enjoyed our location. We hope that in your next visit you can enjoy our facilities. With our best regards.

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean hotel
Clean convenient hotel ideal for a few days away with friends. Staff very helpful. Easy to get from airport and in to Palma town. Lovely beach a 2 minute walk.
Stayed 2 nights in Oct 2018
Response from Front office Manager on 9 Oct 2018
Dear Nicola, I would like to thank you for having chosen the UR Portofino Hotel and for publishing your words on Hoteles.com.We appreciate your good opinion of our staff, we will transmit it and we are glad to know that you liked our location Looking forward to welcoming you again to the UR Portofino Hotel.

10/10 Excellent

Verified traveller

Stayed 8 nights in Sep 2018
Response from Front Office Manager on 4 Oct 2018
Dear guest, thank you very much for your score. Looking forward to welcoming you again to the UR Portofino Hotel.

10/10 Excellent

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Front office Manager on 21 Sept 2018
Dear Ms Anneli, We would like to thank you for having chosen us for your stay in Palma de Mallorca and for the good score you gave us.Looking forward to welcoming you again to the UR Portofino Hotel.

10/10 Excellent

Jane, Majorcas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly local hotel from which to explore Majorc
This hotel is perfectly situated for exploring the whole island of Majorca. It is a very nice boutique hotel with a great bar and pool area. The rooms are a little small, as are the bathrooms, which could prove a bit of a problem for larger than average guests. The staff were cheerful, polite, helpful and welcoming. I would recommend this hotel to anyone planning either a beach holiday or one exploring the island. It is only a five minute drive from the airport.
Stayed 7 nights in Sep 2018
Response from Hotel Manager on 25 Sept 2018
Dear Jane, Thank you for making UR Portofino your hotel of choice for your recent holiday. Your review is another incentive for us to continue working in a positive and motivated fashion to give our absolute best so our guests feel as comfortable as you were. We would like to express our appreciation for your helpful feedback. Jane,We hope to see you soon in Palma de Mallorca and welcome you again in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Hotel Manager on 18 Sept 2018
Dear guest, Thank you very much for your score. Hoping to accomodate you in the near future. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Hotel Manager on 18 Sept 2018
Dear guest, Thank you very much for your score. Hoping to accomodate you in the near future. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and the staff was very helpful. They provided us with a list of places to go and see and restaurants to eat upon request. The breakfast was good as well. Hotel was located close to the beach which was convinient and close to the bus stations that brought you to the center.
Stayed 5 nights in Aug 2018
Response from Hotel Manager on 13 Sept 2018
Dear guest, Thank you for making UR Portofino your hotel of choice for your recent holiday. Your review is another incentive for us to continue working in a positive and motivated to give our absolute best so our guests feel comfortable. Looking forward to welcoming you again to the UR Portofino Hotel.

10/10 Excellent

R, Ny

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beAch. Parking good. Friendly staff. Checked out late and was able to leave bags with front desk
Stayed 1 night in Sep 2018
Response from Hotel Manager on 6 Sept 2018
Dear Guest, First of all, we would like to thank you for taking the time to share your experience at Portofino Hotel. We are proud to read all that positive comments about your stay and we hope to see you in your next visit to Mallorca.

10/10 Excellent

Trevor, Bournemouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely lovely hotel very close to the beach
The hotel is situated in a residential area in Ciutat Jordi and is a stones throw from the beach. The hotel reception, bar areas and pool are all maintained to the highest standards - all very clean and welcoming. Staff were polite and helpful at all times. The rooms were very clean and towels changed daily. Food in the restaurant was very good and reasonably priced - service was swift and polite. Around the hotel are many restaurants where it is possible to dine in the evening - although lunch time menus are excellent and good value. The beach is clean and bathing is safe, along the promenade is a park for children and WC facilities. Do try an ice cream from the gelateria and breakfast at Pasteleria Mina, a mere 2 euros for excellent coffee and croissant. UR Portofina is a gem of a hotel.
Stayed 7 nights in Aug 2018
Response from Hotel manager. on 2 Sept 2018
Dear Trevor, We would like Thank you for choosing Hotel Portofino for you stay in Mallorca, and thank you also for taking your time to write about your experience with us. We are very satisfied to know you were very happy with our services covered your expectations. Our goal is to assure our guests feel comfortable and fully enjoy their visits. We are looking forward to receive with us in your next visit to the island.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel with welcoming staff
The hotel is located next to the beach so whilst it has a lovely pool area you have the best of both worlds at your doorstep. The staff were all very helpful and welcoming. Hotel room was cleaned daily. Couldn't fault a thing. The area around outside of the hotel was quite quiet but ideal if you are looking for a peaceful break.
Stayed 10 nights in Aug 2018
Response from Hotel manager. on 28 Aug 2018
Dear Guest, We would like Thank you for choosing Hotel Portofino for you stay in Mallorca, and thank you also for taking your time to write about your experience with us. We are very satisfied to know you were very happy with our services covered your expectations. Our goal is to assure our guests feel comfortable and fully enjoy their visits. We are looking forward to receive with us in your next visit to the island.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Hotel Manager on 28 Aug 2018
Dear Greg, Thank you very much for your score on hotels.com. We hope to welcome you again.

8/10 Good

sean, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close to beach, bus 150mts , €1.50 into Palma centre every 15 minutes
Stayed 7 nights in Aug 2018
Response from Hotel manager on 2 Sept 2018
Dear sean, First of all, we want to thank you for taking the time to share your experience at the Hotel Portofino with all users. We hope to see you soon in Palma de Mallorca and welcome you again in our hotel.

10/10 Excellent

Jim, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Just returned from a short break, third stay at this hotel in as many years. Checked in after 0100 in the morning but the reception staff (all with brilliant English) couldn't have been more helpful. Rooms clean and tidy but with a severe shortage of plug sockets!! Pool clean and well maintained. All staff friendly and helpful. Lifts to all floors. Only 200 yards from local restaurants beach cafes and the beach. We'll be back!
Stayed 4 nights in Aug 2018
Response from Hotel Manager on 25 Aug 2018
Dear Jim, Thank you very much for sharing your experience with us. We are really proud that you had such a wonderfull experience and our Hospitality met your expectations. We hope to have the pleasure of welcoming you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, not a great restaurant, but there are a lot of other options close by.
Stayed 2 nights in Aug 2018
Response from Hotel Manager on 21 Aug 2018
Dear guest, Thank you very much for sharing your experience with us. We are sorry that your experience in our restaurant did not meet your expectations and I am sincerely interested in knowing about it. Please, feel free to contact us so we can go into details. Looking forward to welcoming you again to UR Portofino Hotel.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to stay at a reasonable price.
Convienient to beach bus supermarket restaurants without being in an area full of partygoers and drunks. Good for a family stay. Room a bit small but clean and modern.
Stayed 3 nights in Jul 2018
Response from Hotel Manager on 16 Aug 2018
Dear David, I would like to thank you for having chosen the UR Portofino Hotel and for publishing your words on Hoteles.com. We are happy to know that you have enjoyed the quiet area of Ciudad Jardín and that our cleaning service has been satisfactory. David, we hope to see you soon in UR Portofino. With kind regards

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stay was great! Coffee very weak and breakfast selection exactly the same for the 10 days we stayed there.
Stayed 10 nights in Jul 2018
Response from Hotel Manager on 1 Aug 2018
Dear Jutta, I would like to thank you for having chosen the UR Portofino Hotel and for publishing your words on Hoteles.com, which will help us with our continuing effort to improve the services quality for our guests. We are really happy that you have enjoyed your stay and of course we will take note about your comment regarding our breakfast. We hope to see you soon in Palma de Mallorca and welcome you again in our hotel.

10/10 Excellent

steve, west sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely little boutique hotel
A very nice little place with smiling friendly staff. The whole place is immaculate inside and out. Rooms small but adequate for a short stay. Can't comment on food however. An ideal place for the beach and the short trip into Palma. Would stay here again in a heartbeat. Two very small problems ( safe problem and door card problem) dealt with instantly by Jose ,who always had a smile on his face and a frendily greeting. So thanks to all at the portafino for a very lovely stay. All the best to you all
Stayed 5 nights in Jul 2018
Response from Hotel Manager on 18 Jul 2018
Dear Steve, Thank you very much for sharing your experience with us. We are really proud that you had such a wonderfull experience and our Hospitality met your expectations. Looking forward to welcoming you again to the UR Portofino Hotel.

8/10 Good

Seonaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short break hotel.
Nice hotel, close to bus stop, beach and some local cafes and shops. Beautiful rooftop bar with great sunset views, really loved this. Not sure it's a family hotel as more than a couple of kids in the pool and the area becomes noisy and crowded.
Stayed 4 nights in Jun 2018
Response from Hotel Manager on 29 Jun 2018
Dear Seonaid, I would like to thank you for having chosen the UR Portofino Hotel and for publishing your words on Hotels.com, which will help us with our continuing effort to improve the services quality for our guests. we are glad to know that you have enjoyed the area and our rooftop. Our hotel is suitable for couples and families, in case that you feel disturbed by other guest you can communicate it and we will manage as best as we can. We are looking forward to welcome you again.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Hotel Manager on 28 Jun 2018
Dear Cameron, thank you very much for your score on Hotels.com. We hope to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed for an overnight stay before starting our holiday. The sitting areas were great and we enjoyed eating outside. The staff were very helpful.
Stayed 1 night in May 2018
Response from Hotel Manager on 7 Jun 2018
Dear guest, I would like to thank you for having chosen the UR Portofino Hotel and for publishing your words on Expedia, which will help us with our continuing effort to improve the services quality for our guests.I will share your comments with our UR Portofino team We hope to see you soon in Palma de Mallorca and welcome you again in our hotel.