Couples treatment room(s), sauna, hot tub, steam room
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Reviews of Hotel Spa Relais & Chateaux A Quinta da Auga

4 out of 5
Hotel Spa Relais & Chateaux A Quinta da Auga
Paseo Da Amaia 23/b, Urbanizacion Brandia, Santiago de Compostela, La Coruna

Reviews

9.8

Exceptional

Rating 10 - Excellent. 203 out of 236 reviews" "
Rating 8 - Good. 26 out of 236 reviews" "
Rating 6 - Okay. 6 out of 236 reviews" "
Rating 4 - Poor. 1 out of 236 reviews" "
Rating 2 - Terrible. 0 out of 236 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it!
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was incredible.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing, enjoyed the Spa.
Stayed 3 nights in Oct 2023
Response from A Quinta da Auga on 29 Nov 2023
Thank you for your comments. We are so happy to know you enjoyed your stay with us.

10/10 Excellent

Maria, Malden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The staff has been wonderful. Loved the restaurant! Very good experience
Stayed 2 nights in Nov 2023
Response from A Quinta da Auga on 29 Nov 2023
Thak you for the information given. We are so glad to know that you have enjoyed your stay with us.

6/10 Okay

Ward

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but overpriced.
Beautiful place but communication is poor and it’s a bit of wealthy rats on a sinking ship mentality. Significant distance from town. A lot of attitude from the staff, but the guy who runs the breakfast room is 5 stars. Also the other male was fantastic. Most of the female staff were openly displaying how much they hate their job. After being offered an opportunity for my wife and I to get spa treatments, we arrived and the staff said there was no availability. So much for reservations
Stayed 1 night in Oct 2023
Response from A Quinta da Auga on 29 Nov 2023
We are so sorry to read all your comments. We will double checked what happend and try to understand the situation in detail. Thank you!

10/10 Excellent

Rafael

Stayed 2 nights in Oct 2023
Response from A Quinta da Auga on 29 Nov 2023
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is beautiful. And dinner was out of this world. The cafe was fantastic. The art and furnishings and building itself and the grounds were awesome. Was less enamored with their spa services though. Not bad. Just average. And was disappointed when we tried to stay an extra night and they said yes, but then called to double the room price. We left and headed to the coast instead.
Stayed 2 nights in Oct 2023
Response from A Quinta da Auga on 29 Nov 2023
Thank you for your comments. We are so happy to know that you have enjoyed your stay with us. We will take all your comments into consideration regarding the spa.

10/10 Excellent

Jill C.

Travelled with partner
Liked: Cleanliness, staff & service
Lovely decor, quiet rooms, good beds, excellent restaurant.
Stayed 2 nights in Oct 2023
Response from A Quinta da Auga on 29 Nov 2023
Thank you! We are so happy to know that you have enjoyed your stay with us. We will continue working to mantain and improve the level of quality standard.

10/10 Excellent

Guillermo, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel encantador en todos los sentidos! Las instalaciones, la comida y la actitud de todo el staff son de primera. Uno de los mejores hoteles en los que me he hospedado.
Stayed 3 nights in Sep 2023
Response from A Quinta da Auga on 29 Nov 2023
Muchas gracias por su respuesta Don Guillermo. Estamos encantados de saber que su estancia ha estado a la altura de sus expectativas.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel on the outskirts of the city 25 mins from airport
Stayed 1 night in Oct 2023
Response from A quinta da Auga on 29 Nov 2023
Thank you for your comment. It is really useful for us. We are so happy to know you enjoyed your stay with us.

10/10 Excellent

mark, taplow

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We brought our dog Freddie (a small cocker as they have a weight/size limit) he was as welcomed as we were. Lovely staff and awesome food. All round a great experience
Stayed 2 nights in Aug 2023
Response from A Quinta da Auga on 17 Aug 2023
Thank you for your comment. We are really happy that you have enjoyed your stay with us an willing to see Freddie again.

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Elegant and attentive service. Very well appointed.
Stayed 1 night in Jul 2023
Response from A Quinta da Auga on 24 Jul 2023
Thank you for your review. It is a plasure to knoe that you enjoyed your stay with us. Willing to see you soon back.

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit Santiago
Stayed 1 night in Jun 2023
Response from A Quinta da Auga on 26 Jun 2023
Thank you a lot for your review. It is our pleasure to know that you have enjoyed your stay with us.

8/10 Good

ARA, WEST HILLS

Travelled with group
Liked: Cleanliness, staff & service
Quaint little hotel. Only problem was that the floor we had our room was not served by an elevator, so we had the hotel staff carry our luggage up and down one floor.
Response from A Quinta da Auga on 26 Jun 2023
Thank you for responding. I am pleased that you have enjoyed your stay. Please be aware that for mantaining the structure of the paper mill of the 18th century we are in, we had to limit some amenities as the elevator on the floor mentioned. We have any inconvenience on transporting baggage as part of our service to you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. Attentive and friendly staff, wonderful accommodations and great spa experience. A great place to unwind after walking El Camino
Stayed 3 nights in Jun 2023
Response from A Quinta da Auga on 19 Jun 2023
Thank you for your review. We are so glad to know that you enjoyed your stay with us. Willing yo see you soon again.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Hotel
Stayed 1 night in Apr 2023
Response from A Quinta da Auga on 12 May 2023
Thank you, Mr. James, for your comment and for taking the time to write this review. We are thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely quiet place to stay. The room and staff are excellent. The staff particularly so. The hotel is over 2 miles from the centre of Santiago but the taxi service is efficient. The only downside was booking into the spa as a hotel guest.
Stayed 3 nights in Apr 2023
Response from A Quinta da Auga Relais&Chateâux on 10 May 2023
Thank you for your review. It is really important for us to know that your stay with us was satisfactory. We always recommend to book the spa while making the reservation while sometimes is thought to book due to the demand we have.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely place with large, comfortable rooms and an excellent dining room.
Stayed 2 nights in Oct 2022
Response from A Quinta da Auga Relais&Chateâux on 10 May 2023
Thank you for your time posting this comment. It is our pleasure to know that you have enjoyed your stay with us.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your review. We are so glad to know that you enjoyed your stay. Willing to see you soon again.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, nice spa, delicious breakfast
Stayed 1 night in Sep 2022
Response from A Quinta da Auga on 21 Jul 2023
We are so happy to know that you enjoyed the facilities of our hotel, both gastronomy and the spa. We will love to see you back again.

10/10 Excellent

YURI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such beautiful property and amazing dining options. We really loved staying the hotel. To go to city center was a bit far but overall it was just amazing experience there.
Stayed 2 nights in Jul 2022
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your comment and review. We are so glad to know that you enjoyed our hotel. We are a hotel located 5 minutes taxi/bus from city center in order to be able to provide facilities with gardens near the river and make a whole holistic experience. We provide taxi transfers when needed. Do not hesitate to contact and our staff if required. Thank you.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of Camino
Wonderful hotel
Stayed 2 nights in Jul 2022
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your comment and review. We are so glad that you liked our hotel. Willing to see you soon back again.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful premises and building. Amazing restaurant and staff. Spa was good too. Excellent way to end my Camino de Santiago trip!
Stayed 2 nights in May 2022
Response from A Quinta da Auga on 21 Jul 2023
hank you very much for your review. It's a pleasure for us to know that you enjoyed your stay and that our team has met your expectations. We hope to see you again soon with us.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort. Atmosphere. Best of all were the staff who were very helpful and friendly.
Stayed 3 nights in May 2022
Response from A Quinta da Auga on 21 Jul 2023
hank you very much for your review. It's a pleasure for us to know that you enjoyed your stay and that our team has met your expectations. We hope to see you again soon with us.

10/10 Excellent

Jeffrey

Stayed 3 nights in May 2022
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your review. We are so happy to know that you enjoyed your time with us. Willing to see you soon back.

10/10 Excellent

Rosemary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A retreat from city living and tourist attractions. Highly recommend a stay at this resort! Everything was perfect! From breakfast to an evening cocktail and dinner at Filigree. Staff treated us like VIPs. If you want comfort and pampering, stay here!
Stayed 3 nights in May 2022
Response from A Quinta da Auga on 21 Jul 2023
Thank you very much for your review. It's very important for us that you enjoyed your stay and our facilities. It means a lot to us to know that you were able to feel that sense of peace that we strive to convey on our property.

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great place with great service.
Stayed 2 nights in Apr 2022

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!
Stayed 2 nights in Apr 2022
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your review. We are so happy to know that you enjoyed your stay with us. Willing to see you soon again.

10/10 Excellent

Steven, Waterlooville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff and facilities. The 90 minute pass to the hydrotherapy spa is a worthwhile expense too.
Stayed 4 nights in Apr 2022
Response from A Quinta da Auga on 21 Jul 2023
Thank you very much for your review. It's a pleasure for us to know that you enjoyed your stay and that our team has met your expectations. We hope to see you again soon with us.

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall hotel! Great bear and bathroom.
Stayed 2 nights in Mar 2022
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your review. We are happy to know you enjoyed your stay with us.

10/10 Excellent

PABLO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silent - food and staff were great!
Stayed 1 night in Oct 2021
Response from A Quinta da Auga on 21 Jul 2023
Thank you very much for your review. It's very important for us that you enjoyed your stay and our facilities. It means a lot to us to know that you were able to feel that sense of peace that we strive to convey on our property.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful setting
Beautiful setting; I didn’t like that you have to pay extra to use the pool; but apparently that is common in Spain when the pool is part of a spa.
Stayed 1 night in Sep 2021
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your comment. We are so happy to know that you enjoyed your stay with us. Just for the future, please be aware that we have an exterior pool that is open depending on the weather. The interior pool is, as you mentioned, part of our spa.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your review. It is a pleasure to us to know that you enjoyed your stay with us. Willing to see you soon back again.

4/10 Poor

Valerie

Stayed 1 night in Sep 2021

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic. The spa was exceptional. The restaurant’s sampling of the regional fare was top knotch.
Stayed 3 nights in Aug 2021

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building and decoration are amazing. Restaurant was really worth a visit!
Stayed 2 nights in Aug 2021
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your comment Juan. We are so happy to know that you enjoyed also our Filigrana restaurant. Willing to see you soon again.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from A Quinta da Auga on 21 Jul 2023
Muchas gracias por su tiempo y reseña. Esperamos verlo pronto de nuevo con nosotros.

6/10 Okay

Roger

Travelled with family
Disliked: Staff & service
This hotel does not cope well with foreigners.
Service was not up the Relais & Chateaux standard. We arrived during a rainstorm and we drove as close to reception as possible. We were not greeted with an umbrella or were we offered help with our bags. We received the complimentary bottle of wine that was described in our booking however no water was provided to the room, both nights. We asked at reception and it was provided. We reserved our breakfast slot, were seated, and watched as 3 other tables were served before us. We were not offered what others were as we cam to see when the food arrived. A good hotel might have taken the liberty of booking us a slot at the spa pool, telling us about the paths around the property, offered to make us a booking at a nearby restaurant, and so on. The lounge area smelled of the fireplace but upon closer inspection, the fireplace had not been cleaned since the winter and even with the cold spell during our stay, no fire was lit.
Stayed 2 nights in Aug 2020
Response from A Quinta da Auga on 21 Jul 2023
We deeply apologize for what happened. While your feedback is surprising to us, we will continue to improve to prevent it from happening again. Lighting the fireplace during rainy seasons is not always straightforward, as we use our own sustainably sourced wood from circular economy practices. Extremely adverse weather conditions with heavy rainfall can make it even more challenging. However, we take note of your concerns and will seek solutions. Furthermore, we regret the number of uncomfortable situations you had to endure during such a tense environment.

10/10 Excellent

Inna, Marbella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay Very cosy and charming Excellent service
Stayed 1 night in Jul 2020
Response from A Quinta da Auga on 21 Jul 2023
Thank you very much for your review. It's a pleasure for us to know that you enjoyed your stay and that our team has met your expectations. We hope to see you again soon with us.

10/10 Excellent

Mr Ian K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and spa
My wife and I returned to this hotel and spa after a previous one-week stay five years ago. We loved it then and we loved it again this trip. The location is convenient for the airport (c. 20 minutes taxi) and Santiago (c. 10 minutes taxi). All of the staff were friendly and professional, giving us good advice on places to go and ordering taxis etc. The room was quiet, clean and bed very comfortable. TV has only 2-3 English channels (news), so we used subscription services (Amazon/Netflix) on our tablets via the free wifi for entertainment. There is a fridge with drinks, but no tea/coffee making equipment. We did not miss this as the hotel bar is excellent, and the neighbouring communal sitting room with log fire very comfortable. There is a wide selection of food at breakfast. The restaurant is not cheap, but it is excellent quality. The bar is less expensive and serves a good range of snacks and light meals. I am not a 'spa person', but I love this one, with a great range treatments to experience: jacuzzi, various water pumps, contrast and essence showers, swimming pool, Turkish bath, sauna and ice room. The booking system avoids overcrowding and the staff did their best to accommodate our preferred schedules. The grounds provide quiet relaxation in the summer and short walks along the river. High quality and highly relaxing, we will definitely return again.
Stayed 5 nights in Jan 2020
Response from A Quinta da Auga on 21 Jul 2023
Thank you very much for your review. It's very important for us that you enjoyed your stay and our facilities. It means a lot to us to know that you were able to feel that sense of peace that we strive to convey on our property. Just let you know that we had your comments into account and we are offering currently tea and coffee in our rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your time and comment. We are so glad to know that you enjoy your stay with us. Willing to see you soon again.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from A Quinta da Auga on 21 Jul 2023
Thank you for your time and comment. We are so glad to know that you enjoy your stay with us. Willing to see you soon again.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the finest hotels, friendliest staff and hides gems that I've ever experienced!
Stayed 1 night in Oct 2019
Response from A Quinta da Auga on 21 Jul 2023
Thank you very much for your review. It's a pleasure for us to know that you enjoyed your stay and that our team has met your expectations. We hope to see you again soon with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had a spacious, comfortable room. The only disappointment was there were no available spa services. We stayed here after completing the Camino de Santiago and we were looking forward to a relaxing massage but that wasn’t possible. We stayed at another Relais & Chateaux property where we were able to book spa services on arrival,
Stayed 1 night in Oct 2019

10/10 Excellent

Pamwloy, San Diego, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing property. Excellent staff. Highly recommend.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a quiet setting away from the hustle and bustle of Santiago de Compostela. Excellent service and food in the restaurant. No facilities nearby for any explorations on foot so if you want to eat elsewhere you are probably heading back to Santiago de Compostela.
Stayed 2 nights in Sep 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel away from town centre
Very nice hotel, lovely room and terrific - best tortilla ever. Only criticism was we were kept waiting at the desk for about 10 before anyone appeared. But will forgive this as everything else was great. It will be even better when they finish the outside pool.
Stayed 3 nights in Sep 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax & enjoy
Beautiful stay - relaxing & amenities at high level. Not central to city centre but we were happy for an overnight chill out. My wife took a face massage & was very happy with the process.
Stayed 1 night in Sep 2019

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very relaxing and quiet
Stayed 1 night in Aug 2019