Ratings based on 328 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Kitchener, ON, Canada

Beautiful hotel in a great location!

Posted 24-May-2017
We LOVED our experience at Petit Palace! The pictures online are 100% accurate and the staff was so friendly and so professional. I can't even begin to describe just how friendly the staff was (makes the experience that much more pleasant). The rooms were spacious, modern, and clean with all of the amenities one needs. It's within walking distance of most of the city's main attractions (with the exception of the beach and la ciudad de artes y ciencias). Also, it's about a 15min walk from the Joaquin Sorolla bus station. Plenty of great restaurants and cafe's within 5 minute walking distance. I love Valencia for their abundance of coffee shops and bakeries! I highly recommend book your stay at Petit Palace!
3 out of 5
Recommended
for Everyone
by A verified traveller from New York

Good hotel in the best location in valencia

Posted 11-May-2017
The hotel I located in a lively and historical part of town with lots of cafes, restaurants and bakeries around. Minutes walk can take to many historical buildings and cathedrals.
Comment from Hotel Management
12-May-2017 by Agustín Signoli Front Desk Manager, Hotel Management
Dear Hussein, We appreciate the feedback regarding your stay, and we are thrilled that our location have met and exceed all your needs! We hope that everything was up to your expectations at the Petit Palace Bristol Hotel, and we hope to see you again soon, if teh future holds. Thank you, Kind regards, Agustin Signoli Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Brughton Uk

Great find

Posted 09-Mar-2017
Hotel Petit Palace Bristol is a great hotel, it's a perfectly located newley furbished hotel in a central part of the old town of Valencia. The staff were always really helpful and very friendly. We didn't have breakfast at the hotel restaurant it looked good though. We thought the charge for breakfast was a bit expensive so chose to eat at local eating places of which there are many. The room was a good size comfortable and clean. Hotel is ideally placed for eating out, museums, shopping and generally exploring the delights of Valencia. We would definately stay there again. Thank you to everyone at the hotel who made our stay so enjoyable.
Comment from Hotel Management
10-Mar-2017 by Agustín Signoli, Hotel Management
Dear Janet, It is very fulfilling to read such great comments. We couldn't be happier to see that you have enjoyed your stay and the staff was friendly and helpful during your stay with us. Sorry that the breakfast seemed a bit expensive to you, being a buffet it's all you can eat basis, however, guest are still welcome o have a cup of tea/coffee and eat something, and simply pay it separately. We apologise if you didn't get the right information upon arrival. It certainly was a pleasure to have you as our guest at the Petit Palace Bristol Hotel. Thank you for sharing this experience with us, and we hope to see you again soon, if the furture holds. Kindest regards, Agustin Signoli, Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Great staff, location and breakfast spread.

Posted 05-Mar-2017
The hotel was centrally located. The staff was pleasant and helpful with whatever we needed. Good breakfast was included with the room. The rooms were little on the small side but adequate and very clean.
Comment from Hotel Management
06-Mar-2017 by Agustín Signoli, Hotel Management
Dear Guest, We appreciate very much your dedication to share and evaluate your experience with us. It is a pleasure to us, that you have enjoyed the hotel location, as well as the breakfast and staff's service. The hotel as different size rooms, some exterior and some interior, by contacting us at the front desk we would happily check availability for a possible room change. It was a pleasure having you at the Petit Palace Bristol, We hope to see you again soon, if the future holds, Kind regards, Agustin Signoli Front Desk Manager
5 out of 5
by Long Yin

Convenient, clean and comfortable

Posted 07-Feb-2017 on Hotels
The hotel is located within the old town centre, about 10 minute walk to the nearest metro station and 15 to the train station. It is walkable to major tourist attractions and shopping areas. Staff were friendly and helpful, and the room was clean and tidy with a comfortable bed.
Comment from Hotel Management
28-Feb-2017 by Salvador, Hotel Management
Dear Long Yin, Thank you for your comments and great valuation. We are really happy you have enjoyed your stay and we hope to see you next time you visit Valencia. Best regards, Agustín Signoli Front Desk Manager
4 out of 5
by Jose

Great location

Posted 23-Jan-2017 on Hotels
Friendly staff, butbroom could be better vacuumed
5 out of 5
by Marjan

Very good hotel at great location

Posted 23-Jan-2017 on Hotels
Best value for money. Noting fancy but very good quality hotel with great breakfast.
Comment from Hotel Management
04-Mar-2017 by Salvador, Hotel Management
Dear Marjan, Thank your for sharing your experience with us,and for the excellent evaluation. It was a pleasure having you with us, and we hope to see you again, if the future holds. Kindest regards, Agustin Signoli Front Desk Manager
3 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

Nice location

Posted 16-Jan-2017
When checking out, my two credit cards were rejected, obviously for the hotel's communications problem. I could use the cards elsewhere all right. And the clerk didn't know JCB cards, which are accepted even in some taxis there.
Comment from Hotel Management
25-Jan-2017 by Agustin Signoli, Hotel Management
Dear Mr. Salgadao, Thank you for taking the time to share your experience with us. We are very sorry to hear that you have had some issues paying with your credit cards upon check out, we will certainly look into this matter as with do work with JCB cards, we will also check if it had anything to so with our POS terminal, to avoid it from happening in the future. We hope that you have enjoyed your holiday in Valencia. Thank you once again. We hope to see again soon, kind regards, Agustin Signoli, Front Desk Manager
5 out of 5
by Richard

This traveller left a rating score only Posted 03-Jan-2017 on Hotels
3 out of 5
by A verified traveller

OK, but helpful staff

Posted 27-Nov-2016 on Orbitz
Pros: Helpful staff and location
Cons: Fresh air needed throughout the halls.
Luis was very helpful! The location of the hotel was quite good. The hotel seems like it needs some updating and needs some repairs.