Ratings based on 315 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Brughton Uk

Great find

Posted 09-Mar-2017
Hotel Petit Palace Bristol is a great hotel, it's a perfectly located newley furbished hotel in a central part of the old town of Valencia. The staff were always really helpful and very friendly. We didn't have breakfast at the hotel restaurant it looked good though. We thought the charge for breakfast was a bit expensive so chose to eat at local eating places of which there are many. The room was a good size comfortable and clean. Hotel is ideally placed for eating out, museums, shopping and generally exploring the delights of Valencia. We would definately stay there again. Thank you to everyone at the hotel who made our stay so enjoyable.
Comment from Hotel Management
10-Mar-2017 by Agustín Signoli, Hotel Management
Dear Janet, It is very fulfilling to read such great comments. We couldn't be happier to see that you have enjoyed your stay and the staff was friendly and helpful during your stay with us. Sorry that the breakfast seemed a bit expensive to you, being a buffet it's all you can eat basis, however, guest are still welcome o have a cup of tea/coffee and eat something, and simply pay it separately. We apologise if you didn't get the right information upon arrival. It certainly was a pleasure to have you as our guest at the Petit Palace Bristol Hotel. Thank you for sharing this experience with us, and we hope to see you again soon, if the furture holds. Kindest regards, Agustin Signoli, Front Desk Manager
4out of 5
Recommended
for Everyone
by A verified traveller

Great staff, location and breakfast spread.

Posted 05-Mar-2017
The hotel was centrally located. The staff was pleasant and helpful with whatever we needed. Good breakfast was included with the room. The rooms were little on the small side but adequate and very clean.
Comment from Hotel Management
06-Mar-2017 by Agustín Signoli, Hotel Management
Dear Guest, We appreciate very much your dedication to share and evaluate your experience with us. It is a pleasure to us, that you have enjoyed the hotel location, as well as the breakfast and staff's service. The hotel as different size rooms, some exterior and some interior, by contacting us at the front desk we would happily check availability for a possible room change. It was a pleasure having you at the Petit Palace Bristol, We hope to see you again soon, if the future holds, Kind regards, Agustin Signoli Front Desk Manager
3out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

Nice location

Posted 16-Jan-2017
When checking out, my two credit cards were rejected, obviously for the hotel's communications problem. I could use the cards elsewhere all right. And the clerk didn't know JCB cards, which are accepted even in some taxis there.
Comment from Hotel Management
25-Jan-2017 by Agustin Signoli, Hotel Management
Dear Mr. Salgadao, Thank you for taking the time to share your experience with us. We are very sorry to hear that you have had some issues paying with your credit cards upon check out, we will certainly look into this matter as with do work with JCB cards, we will also check if it had anything to so with our POS terminal, to avoid it from happening in the future. We hope that you have enjoyed your holiday in Valencia. Thank you once again. We hope to see again soon, kind regards, Agustin Signoli, Front Desk Manager
3out of 5
by A verified traveller

OK, but helpful staff

Posted 27-Nov-2016 on Orbitz
Pros: Helpful staff and location
Cons: Fresh air needed throughout the halls.
Luis was very helpful! The location of the hotel was quite good. The hotel seems like it needs some updating and needs some repairs.
5out of 5
Recommended
for Couples
by A verified traveller from Manchester, UK

Great location and excellent staff!

Posted 23-Oct-2016
Pros: The room was large and comfy with everything we needed and more.
Cons: It was a little noisy at times but there isn't much the hotel can do about that - the noise was mainly other guests.
Location: Great location near to the ceramic museum and within walking distance of all the major sites.
We stayed here for 4 nights in October, the location is excellent with all major sights within reach. The staff could not have been more helpful or friendly from day one giving us a map of the city to our last day when they ordered our cab and looked after our bags while we did some last minuet sight seeing. The room was really comfy and clean and had all the things that we needed and more - the mini muffins were also a nice little treat. Overall an excellent stay and great value,
Comment from Hotel Management
11-Nov-2016 by Salvador Prades, Hotel Management
Dear Claire. THANK YOU VERY MUCH for your beautiful words about your experience with us. We love to know you have had a pleasant stay among us, and that everything has been to your liking. We hope to see you back soon!!!! On behalf of the whole family of Petit Palace Bristol, thank you again for your trust. Salvador Prades. General Manager.
4out of 5
by A verified traveller

Hotel is in a excellent location.

Posted 10-Oct-2016 on Hotels
Very pleasant stay with friendly and helpful staff. Hotel is very clean. Breakfast excellent with something for everybody.
Comment from Hotel Management
19-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comments and valuation..!! We are really happy to know you have a very pleasant stay with our friendly and helpful staff. It is always a pleasure to receive guests like you and we hope to see you soon. Best regards, Agustín Signoli Front Desk Manager
5out of 5
Recommended
for Everyone
by A verified traveller from manchester

Central location, near the cathedral

Posted 09-Oct-2016
Very good hotel, good location. Staff friendly and helpful. Nice and quiet
Comment from Hotel Management
09-Oct-2016 by Agustín Signoli, Hotel Management
Dear Dave, Thank you for taking the time to share your experience with us and for the excellent evaluation. We are very happy to hear that you have enjoyed your holiday and that everything has met your expectations at the Petit Palace Bristol Hotel. Our goal is to make each and every guest's holiday enjoyable as possible, we are pleased yo have accomplished that for you. Thank you once again. We hope to see again soon, kind regards, Agustin Signoli, Front Desk Manager
5out of 5
by A verified traveller

Nice little boutique hotel

Posted 14-Sep-2016 on Hotels
This is a great little hotel - close to the Cathedral but tucked away in a quiet area. Staff excellent and made to feel really welcome. Room starting to show little signs of aging but perfectly acceptable. Couldn't really fault it in any way.
Comment from Hotel Management
04-Oct-2016 by General Manager, Hotel Management
Dear Guest. Thank you for this lovely review of your stay with us. We are delighted to know that everything has been to your liking and that we got that you felt yourselves as at home. We hope you have enjoyed your break in Valencia and the wonders of this city. Thanks for giving us your trust and see you soon !!!! A warm greeting on behalf of the entire team of Petit Palace Germanias. Salvador Prades. Managing Director.
5out of 5
by Michael from Yorkshire

Great staff!

Posted 02-Sep-2016 on Hotels
Very friendly and efficient staff. Very clean and modern hotel in a great location.
Comment from Hotel Management
11-Sep-2016 by General Manager, Hotel Management
Dear Michael, One of the things we like the most, is to hear from our guests and to know they have enjoyed their holidays. It certainly makes us truly happy. I cannot thank you enough for the excellent rating and for the lovely comments. We will be thrilled to have you back with us. Once again, thank you for everything. Kindest regards, Agustin Signoli, Front Desk Manager
5out of 5
by fintan from Dublin

Excellent small hotel

Posted 27-Aug-2016 on Hotels
Small trendy hotel, 3 star but worthy of 4,excellent breakfast selection, really comfy bed. Close to all major sights...2 mins from placa reina, cathedral, central market
Comment from Hotel Management
30-Aug-2016 by General Manager, Hotel Management
Dear Fintan. Thank you very much for this beautiful review. Our best award is your satisfaction and to kmow that you lived a pleasant experience among us. It will be great to see you back soon. Best regards on behalf of the whole team of Petit Palace Bristol. Salvador Prades. General Manager.