Apartment | Private kitchen | Full-sized fridge, microwave, stovetop, coffee/tea maker
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Reviews of City of the Arts Apartments

4 out of 5
City of the Arts Apartments
Avinguda de l'Institut Obrer Valen, 21, Valencia, Valencia

Reviews

5.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

6.0/10

Cleanliness

4.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Geetha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was a very comfortable and pleasant stay with everything organised as per commitment. Clean and neat apartment with access to most tourist places easily.. there was no one to receive us and I was a bit anxious first but all instructions given with such good clarity that we no issues whatsoever! Highly recommend this apartment.
Stayed 2 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
nice on the outside but.
we were directed to an address which wasn't the accommodation and only a meet point . Had to get nearby hotel receptionist to phone agent to meet us despite having made arrangements . Got a phone call the day before - to arrange arrival time . not great. facilities equipped with cheapest furnishings and didn't work . Agent was attentive and courteous but has to raise his game and make the accommodation comfortable. Also there was a fight a drunken fight in the same block one night which meant we didnt get any sleep.

4/10 Poor

Deane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service - great location
firstly, there is no reception, and you have to try and make contact to advise arrival. secondly, the address is not as stated on website, and neither are the pictures a true reflection of the accommodation. I had to call these people many times, seems like they are only interested in your money. Got 3g internet, but it is a joke, go and buy your own at the shopping centre. i added 50e credit to the USB modem and enjoyed very poor connection. carpark below, great if you get the right space. Really very poor management and service, stayed for 6 days and left with same bedding and towels as when i entered. the room was OK, but really this place is suitable for people who want to be near science museum and not worried about service. when i left, i had to call to find whee to leave keys, and was told to leave them in apartment,after moving car out of parking! would not recommend it unless you are a student or not to fussy! there are better hotels at similar if not lower prices in the same area.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
The reception system was not easy
1, The correct address of this apartment is not the same as showing on the website. The correct one was informed by a person who contact us at the day of checking in by e-mail. Here is the quotation "We inform you that the exact adress of the apartment is Autopista del Saler 446013 Valencia", however, our Sat Nav did not show the address and strangely, not being shown by Google map as well! so you should call someone if you lost. Actually, we lost and borrowed telephone at a adjacent restaurant to call them. The apartment does not have a reception so you need to meet someone from this company who has a key of your room on the street. Having a PHONE is necessary. The information which including there were no reception had not come until the day before checking in. You would better to ask when and where you need to meet the person before leaving your home. 2, The apartment does not have wi-fi. They offer us an USB cable modem (NOT wireless) 10 euro per day. 3, Parking require to pay 10 euro per day. 4, The room was comfortable and cosy but the floor needs to be wiped if you are with toddlers or babies. It was a bit dusty. 5, There is a supermarket at the ground floor. Very useful.

4/10 Poor

Åse

Disliked: Staff & service, property conditions & facilities, room comfort
alsk reklame
Var ikke det sted vi bestilte. Adressen vi kørte efter var en bygning under renovering. Fik fat i udlejer, der oplyste en ny adresse. Der fik vi en lejlighed, der ikke lignede det, som var annonceret. Der var et soveværelse med dobbeltseng og et soveværelse med to enkeltsenge, hvoraf den ene stod klods op af et skab. Hverken stue eller køkken svarede til det annoncerede.
Stayed 3 nights in Sep 2019

2/10 Terrible

Rodolfo, ol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desastrosa
hotel no coincidía con mi reserva.... Nos trasladan a otro más pequeño e incómodo Aún no se cual era el mio realmente no vi el nombre por ningún lado

6/10 Okay

Norbert

Liked: Room comfort
Disliked: Staff & service
Emplacement stratégique
Premièrement, ce n'est pas un hôtel ! C'est juste un appartement dans un bâtiment résidentiel ! Il est impossible de le trouver car aucune pancarte ni indications; c'est une agence immobilière qui en détient env 10. Il faut tél avant pour que l'agent immobilier vienne vous chercher et vous emmène à l'appart. Contrairement à ce qui est inscrit, il n'y a donc aucun service de navette, aucune assistance d'aucune sorte : vous êtes livrés à vous-même ! Vous ne voyez que l'agent immobilier au début (sympa au demeurant) qui peut vous vendre les billets pour la cité des sciences, et c'est tout !! Il vaut mieux savoir parler espagnol. Si vous avez un problème quelconque durant le séjour, il faut téléphoner. Deuxièmement, il y a bien un lave-linge, mais peu d'appart possède un lave-linge séchant. Les matelas sont bons, mais je ne comprends pas "matelas à oreiller incorporé". Il n'y a pas de lave-vaisselle contrairement à ce qui est inscrit. Les serviettes sont bien là mais pas "d'articles de toilette gratuits". Petit écran plat mais pas de lecteur DVD. Petit soucis que nous avons eu : grille pain et une lampe de chevet H.S. Enfin, ces appart dans cet immeuble résidentiel de 19 étages sont bruyants car proche d'une grande artère.