Balcony

Reviews of Hotel Cibeles Playa

3 out of 5
Hotel Cibeles Playa
Clot De La Mota, 9, Playa De Gandia, Gandia, Valencia

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 302 reviews" "
Rating 8 - Good. 151 out of 302 reviews" "
Rating 6 - Okay. 38 out of 302 reviews" "
Rating 4 - Poor. 8 out of 302 reviews" "
Rating 2 - Terrible. 4 out of 302 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Edgar, Houston

Liked: Cleanliness, staff & service
Close to the beach. Poor breakfast. Poor and expensive parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, not busy and minutes from the beach
Stayed 7 nights in Sep 2023

2/10 Terrible

Oren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is dirty. Had bugs. Hotel staff did not help.
Stayed 1 night in May 2023

4/10 Poor

Ekaterina

Stayed 1 night in May 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Really good basic hotel. Service was excellent, the rooms were clean, the included breakfast was better than usual.
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for improvement!
We stayed for 4 nights and found the room to be clean and comfortable. The only thing that let the room down was the Air Conditioning as it never worked, so had to have the terrace door open at night as it got hot/stuffy, but as we were staying on the 2nd floor it was noisy outside. We asked at reception and were told it had been switched on but takes a day or two to start working. (I think we all know this was code for we're not turning it on). Also the TV was on the smaller side. We had breakfast and dinner included in our stay, but it was very very limited, so if we ever stayed again I would swerve this option. The Wi-Fi was also slow, so not great for a reliable & fast connection. The service from the staff within the hotel was good and the hotel itself was clean.
Stayed 4 nights in Mar 2023

10/10 Excellent

brahim

Stayed 3 nights in Nov 2022

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Great location for Grau bars and beach, clean and cheap. Parked for free on the road next to hotel. Will stay again when back in Gandia
Stayed 1 night in Sep 2022

10/10 Excellent

e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay and wonderful location
Great stay - lovely hotel, breakfast, atmosphere and wonderful staff - thank you!
Stayed 2 nights in Jun 2022

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was very good. however, message to the chef: please don't put too much salt in the food
Stayed 7 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service
Well situated
Food basic, Staff friendly and public areas dining room and entrance cold.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Nice Hotel - convenient position - food is aimed at Spanish clients
Stayed 7 nights in Nov 2019

6/10 Okay

Glenn

Liked: Cleanliness
Disliked: Room comfort
Location is good nice hotel Don’t waste your time eating there plenty of restaurants close by. The lounge was only open when she decided to show up. A lot of room for improvement.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay nice hotel
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location clean and roomy English not widely spoken in resort though
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have never put in a bad review, but I will not recommend this hotel to anyone I know. The pillows were rock hard we both woke up with sore necks, you really need to hear what people are saying, it was mentioned in other reviews. Get new pillows give us a choice of firm or soft, not rock hard. There was no air conditioning, why put instructions on how to turn it on if it does not work, you must have known because you did not even put a blanket on the bed just 1 sheet. You cannot open the window due to the noise from the bars until 3am. The fellow on check in was very friendly, but it is the owners who need to address these issues.
Stayed 1 night in May 2019

8/10 Good

tony, gb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel very close to the beach good location would recomend
Stayed 1 night in Nov 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, very convenient for the beach and restaurants. Friendly staff and large comfortable rooms. Good variety of food.
Stayed 3 nights in Oct 2018

8/10 Good

Rianneneil

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel; room was well equipped and comfortable; dinner was good. Breakfast could be better for choice
Stayed 1 night in Oct 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality and good price
We came for 2 nights with the whole famoly as my newphew was getting married. Perfect location, very comfortable beds, rooms are clean and staff are friendly. Swimming pool is a little small but the hotel is 5 minutes away from the beach. I would definitely recommend this stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
A great hotel and a great location. Reception staff were excellent friendly supportive and helpful. The room was clean modern spacious and with good facilities. The food was very good although the restaurant staff need to learn how to smile
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel
The hotel was very pleasant and well situated. It was just as described
Stayed 6 nights in Apr 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel...only prob bed a little hard and some pillows need replacing. Emergency light by door in room very bright green. Could do with being shielded from bed. Apaert from the little things mentioned great hotel fab and friendly staff. Good stay.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return
For the price we paid it was very good value for money. The bedroom was very nice with balcony with view to the sea, but for the view you do need to be high, I would think 5th floor up. This is very much a Spanish hotel used mainly for Spanish business people or tourists. The breakfast is very Spanish and the menus are all in Spanish. The food is ok and the wine is cheap at 5.25Euros a bottle but it is either Red, White or Rose. I do wish they wouldn't put the Red in the fridge though, you would think they would know better.
Stayed 3 nights in Mar 2018

10/10 Excellent

paul, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Great position close to town and beach. We were on 10th floor which had great see views
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Friendly and helpful staff. Bars, restaurants and supermarkets nearby.
Stayed 3 nights in Dec 2017

8/10 Good

Maria, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the beach and amenities
Very good. Easy to get to the town.good transport. Excellent beaches facilities. Very pleasant hotel staff. Overall very recommendable
Stayed 4 nights in Oct 2017

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel close to restaurants and the beach.
Arrived about 11pm, no problem. Large room and large bathroom on the eighth floor with veranda. Excellent views of sea, marina, mountains and the sandy beach stretching to Denia. Still wide awake so popped out for a beer and something to eat nearby. Booked room only. The restaurant was self service and offered a good selection for both breakfast and evening meals at reasonable prices so used it most days. I had a hire car and had no trouble parking outside but it was October. If you don't know the area take a satnav as there are many oneway streets.
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great desk and restaurants staff.
Had a couple of things that were not quite right but staff sorted out no problems

10/10 Excellent

Elaine, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Nice clean hotel easy walking distance to the beach. Food basic with not a lot of choice but what we got was ok again for the price we paid.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, well-placed hotel in Gandia Playa
Our third visit to this hotel and it's still great! Set a few streets back from the beach it's quieter at night, and if you ask for a room on the 6th floor or above you're guaranteed a sea view room and a lovely cool breeze without a hefty supplement to pay. Breakfast is basic but plentiful, the staff are helpful and friendly, and problems are attended to quickly.

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Room comfort
Good location
Nice meals very hard bed though

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gandia visit
Great stay. Close to sea front. Good quality,reasonably priced restaurants nearby

10/10 Excellent

Alan, Wallasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, fantastic staff.
My partner and I stayed here for four nights in October. On approaching the hotel our first impression was it looked great and it did not disappoint when entering. Very efficient and friendly staff, check in took a couple of minutes and we were given keys to room on 7th floor. The room was very nice, spacious and had a very large wrap around balcony with great views. Free safe, fridge and large screen tv, the room was more than we expected for what we paid. Spotlessly clean with good beds and nice bathroom. Rooms were cleaned thoroughly on a daily basis. We stayed full board and as this is a hotel geared toward Spanish guests breakfast was a continental affair, lunches and evening meals were buffet style, again Spanish style and very good, no complaints at all. We were the only English staying here at the time and were made to feel very welcome, all the staff made an effort to make sure we did not feel out of place. Hotel is surrounded with plenty of cafes, restaurants and good shopping and is only a 2 minute stroll to the beach or harbour. I would recommend this hotel to anyone who has reason to visit the Gandia area and we will certainly be making use of it again.

10/10 Excellent

andrey

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Haider, Birmingham, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Greta hotel with a great view
So we roll up to the hotel at around 12am at night to check-in, the reception desk was attended and check-in was quick and easy. We got a room on the 9th floor with a breath-taking sea view and the room it self was great with an en-suite housing 2 sinks and bath. We included breakfast buffet in our booking and was pleased to see the range of things included in the breakfast buffet including scrambled eggs, toasts, cakes, fruits and sandwiches along with hot and cold drinks. The hotel is only a 5 minute walk away from the beach, which itself is beautiful. I don't leave reviews very often, but our stay at the hotel was very pleasant with a great sea view!, and for that, I would recommend it to anyone. There is also a bus stop close to the hotel which will take you into gandia city centre should you wish to go to the gandia train station. *Tip* The best way to get to the hotel if you're coming out from Gandia train station is to head out of the main entrance and keep walking until you see the road, cross the road and you'll see a bus stop marked "Playa beach", get onto the bus and it will be around 15-20 min journey, it will go along the beach and then beach and back around right past the hotel. If you use google maps to see exactly where you are then you can get off before you go to the beach as it passes the hotel on the left as it goes towards to beach to circle back around.

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

KATYDID, NY

Disliked: Staff & service, room comfort
resort town hotel Gandia
The Hotel Cibeles served its purpose - we had to stop in Gandia to see an old friend - but I would not recc this hotel really - it's barebones in terms of service and amenities. The breakfast was yuck. All cold food and commercial pastries in plastic wrappers. Even the orange juice was bad - and this, in the heart of Valencia, the orange capital of the world. Antonio at the front desk was a delight and the pool was small but nice. Location is good. That said, it was spotless. Seemed very pricey for what was delivered.

8/10 Good

Rose, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location at a reasonable price.
This is the second time we have stayed at the Cibeles. We were given an excellent room with a huge balcony on a high floor, which we had asked for. Rooms are spacious,with loads of storage space. Bathrooms clean and roomy, with shower that works and consistent temperature water. The rooms are better soundproofed than usual too, which means you don't get woken too much late at night or early morning. Clientele is mostly Spanish, families, young couples and mature couples. No problem when we went with overcrowding in breakfast room or pool area. The staff are lovely, although only reception seem to speak English. We shall definitely go again.

8/10 Good

Garyth

Liked: Cleanliness, staff & service, room comfort
Great Hotel - Hotel Cibeles Playa Gandia
This is our Sixth time staying at Hotel Cibeles Playa in Gandia Playa near Valencia Again the Hotel met all our expectations. Good food, Hotel very clean, Great bedroom with fantastic view on the 10th floor. Staff very helpful and friendly especially Ernesto and Richard, the waiters in the Dinning room. Clean Beach is 2 mins walk from the Hotel, lots of local restaurants,bars and good shopping in the vicinity.Plenty on street parking and Good Sunday market in the Paseo near the Hotel.