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Reviews of Catalonia Excelsior Hotel

4 out of 5
Catalonia Excelsior Hotel
Carrer de la Barcelonina, 5, Valencia, Valencia

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 506 reviews" "
Rating 8 - Good. 219 out of 506 reviews" "
Rating 6 - Okay. 39 out of 506 reviews" "
Rating 4 - Poor. 9 out of 506 reviews" "
Rating 2 - Terrible. 7 out of 506 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, amenities
I don’t need a lot of luxury but when you can’t even sit on the lobby because there is no seating, that’s pretty bad.
Stayed 2 nights in Mar 2024
Response from Sonia on 2 Apr 2024
First of all, we would like to thank you for dedicated part of your time to share your opinion, as these help many people to be able to decide on an establishment. I regret to read that your stay was not entirely perfect. We have 2 sofas and 2 tables with 10 chairs in the lobby.We take note of your comments in order to improve our service. We hope to see you again very soon. Best regards.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location, excellent breakfast. Tiny rooms. No hair conditioner or body lotion provided. No coffee machine in room. Otherwise loved it!
Stayed 3 nights in Mar 2024
Response from Preslava on 30 Mar 2024
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was almost perfect. We take into account your comments to improve our service. For next reservations please feel free to contact with us in advance to select a type of room with your needs, our Premium and Superior rooms have coffee and tea facilities, we will be delighted to explain our services for your best choice. We hope to see you soon.

6/10 Okay

Pamela, Bognor

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Great location...but hotel is run down..lack of maintenance...not Good Value for the cost!!!!!! This hotel is overpriced!!!!!
Stayed 7 nights in Mar 2024
Response from Ismael on 23 Mar 2024
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was almost perfect. We take into account your comments to improve our service. We hope to see you soon.

10/10 Excellent

Eden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the most friendly staff and the room is very clean. Perfect location too!
Stayed 1 night in Mar 2024
Response from Ismael on 21 Mar 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your opinion. We are more than happy to know that everything during your stay was from your satisfaction. It is a real pleasure to read how much you enjoyed our facilities and location and that you found our staff very helpful in whatever you needed. We hope you can visit us again here in Valencia soon! Kind regards

6/10 Okay

Juan, Buffalo Grove

Travelled with family
Liked: Cleanliness
It is close to everything.
Stayed 3 nights in Mar 2024
Response from Ismael on 12 Mar 2024
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was almost perfect. We take into account your comments to improve our service. We hope to see you soon.

6/10 Okay

Brian

Stayed 2 nights in Feb 2024
Response from Ismael on 21 Mar 2024
First of all, thank you very much for taking your time to leave a review about us. We will be more than happy to receive more information about the situation you experienced, please contact with us to analyze what happened to excelsior.direccion@cataloniahotels.com

6/10 Okay

Edward, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing place but hotel under construction makes a lot of noise from 8 am so you can’t sleep late
Stayed 3 nights in Jan 2024
Response from Ismael on 4 Feb 2024
First of all, thank you very much for taking your time to leave a review about us. We are really sorry about the situation you experienced. Of course, we will analyze what happened and we will work for our future guests. We hope you visit Valencia again in the future, and we will be more than happy to welcome you again. Best regards

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, great staff, comfortable rooms
Stayed 2 nights in Dec 2023
Response from Ismael on 29 Dec 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Valencia
Had a great visit, central location close to all the bars restaurants and easy to get around town
Stayed 3 nights in Dec 2023
Response from Miguel on 27 Dec 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

Parthiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Stellar Blend of Luxury and Convenience
During my recent stay in Valencia, I had the pleasure of experiencing the exceptional hospitality of the Catalonia Excelsior Hotel, and I must say it left an indelible impression on me. The location of is nothing short of fantastic. Nestled in the heart of the city, it is surrounded by a plethora of shops and restaurants, making it an ideal choice for those who wish to immerse themselves in the vibrant local scene. The convenience of having renowned eateries and trendy boutiques just steps away added an extra layer of enjoyment to my stay. What truly sets Catalonia Excelsior apart, however, is the unparalleled level of service provided by the staff. From the moment I arrived, Luca and his team went above and beyond to ensure my comfort and satisfaction. Their genuine warmth and eagerness to assist with any request made me feel truly valued as a guest. Whether seeking local recommendations or requiring assistance with reservations, the staff's knowledge and enthusiasm were evident. In addition to its prime location and exceptional service, Catalonia Excelsior offers a quiet oasis amidst the bustling city. Despite being in the midst of Valencia's vibrant energy, the hotel provided a tranquil haven, allowing me to unwind and recharge in peace. In conclusion, Catalonia Excelsior Hotel's unbeatable location, attentive staff, and luxurious accommodations make it an ideal choice for travelers seeking a perfect blend of convenience and comfort.
Stayed 3 nights in Dec 2023
Response from Miguel on 27 Dec 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your opinion. We are more than happy to know that everything during your stay was from your satisfaction. It is a real pleasure to read how much you enjoyed our facilities and location and that you found our staff very helpful in whatever you needed. We hope you can visit us again here in Valencia soon! Kind regards

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and proximity to city central. The water in the lobby and amazing scent of the lobby. Very comfortable and inviting. Wonderful staff.
Stayed 2 nights in Aug 2023
Response from Ismael on 14 Sept 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

David

Travelled with family
Liked: Amenities
Great room and friendly staff good location and fantastic breakfast
Stayed 1 night in Aug 2023
Response from Ismael on 9 Aug 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Ismael on 3 Aug 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

4/10 Poor

JOAQUIN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner was bad
Stayed 1 night in Jun 2023
Response from Ismael on 3 Jul 2023
Thank you for taking the time to share you feedback with us.On behalf of the staff of our hotel, allow me to apologize for all the shortcomings you have faced. I will personally speak to him and recognize him for his work. I am very concerned about your experience and I would like to offer my sincere apologies again that your stay did not live up to your expectations. I personally investigate and take corrective actions to avoid same situation recurring in the future I look forward to hear from you and would be glad to meet you on your next visit in order to make up for this last visit.

8/10 Good

Ryan

Stayed 3 nights in Jun 2023
Response from Ismael on 20 Jun 2023
2133079909

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the awesome historic old town. 11 minute from train station we took Renfe Ave from Madrid. Extremely walkable area to many shops and restaurants. The gym downstairs is usable, a bike, treadmill, some dumbells , dumbell bench.
Response from Ismael on 9 Jun 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your opinion. We are more than happy to know that everything during your stay was from your satisfaction. It is a real pleasure to read how much you enjoyed our facilities and location and that you found our staff very helpful in whatever you needed. We hope you can visit us again here in Valencia soon! Kind regards

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 1 night in May 2023
Response from Ismael on 3 Jun 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 2 nights in May 2023
Response from Ismael on 31 May 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

Jiri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Ismael on 27 May 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

4/10 Poor

steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
no heat in rooms, with visit in march. no gym as advertised. beds provided not as advertised or reserved. when we mentioned this the clerk suggested this was our problem, not the hotels. will never stay there again!
Stayed 6 nights in Mar 2023
Response from Ismael on 3 Apr 2023
First of all, thank you very much for taking your time to leave a review about us. We are really sorry about the situation you experienced. Of course, we will analyze what happened and we will work for our future guests. We hope you visit Valencia again in the future, and we will be more than happy to welcome you again. Best regards

8/10 Good

Fodina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Fab location & excellent breakfast choice however our bedroom 604 had an awful smell from toilet . We had to close door at night it was toxic & fowl. We informed reception on 3 mornings of this, it wasn’t resolved
Stayed 3 nights in Feb 2023
Response from Miguel. Recepcion on 27 Feb 2023
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was almost perfect. We take into account your comments to improve our service. We hope to see you soon.

8/10 Good

Paljinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was building works on my floor which was the down side. The building work used to start at 7am!!
Stayed 3 nights in Feb 2023
Response from Ismael on 27 Feb 2023
First of all, thank you very much for taking your time to leave a review about us. We are really sorry about the situation you experienced. Of course, we will analyze what happened and we will work for our future guests. We hope you visit Valencia again in the future, and we will be more than happy to welcome you again. Best regards

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal central location
Centrally located, good value, did not eat in the hotel through choice. Staff helpful.
The bull ring
Stayed 2 nights in Feb 2023
Response from Ismael on 10 Feb 2023
First of all, thank you very much for the time you spent on sharing your experience at Catalonia Excelsior. We really appreciate your opinion. We are more than happy to know that our staff was helpful with whatever you needed. We hope you can visit us again here in Valencia soon! Kind regards

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Sonia on 10 Jan 2023
First of all, thank you very much for the time you spent on sharing your experience at Catalonia Excelsior. We really appreciate your opinion. We are more than happy to know that our staff was helpful with whatever you needed. We hope you can visit us again here in Valencia soon! Kind regards

8/10 Good

Vasco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly service.
Stayed 1 night in Nov 2022
Response from ISMAEL on 12 Nov 2022
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Very good hotel, room with terrace very good . Great location , friendly staff. Would highly recommend
Stayed 5 nights in Oct 2022
Response from ISMAEL on 13 Oct 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

6/10 Okay

Laurence

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2022
Response from ISMAEL on 13 Oct 2022
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was almost perfect. We take into account your comments to improve our service. We hope to see you soon.

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top floor with terrace and balcony great to relax
Stayed 3 nights in Sep 2022
Response from Ismael on 2 Oct 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

Parmod

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful hotel right in the centre lovely friendly n helpful staff.
Stayed 1 night in Sep 2022
Response from MIGUEL.RECEPCION on 12 Sept 2022
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

Ping Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service
Great location but more 3* than 4* - bathroom really dated - slowest-draining bath ever and overhead shower needs updating. Friendly staff and good breakfast. Bit of an issue with hotel taking money from card which was only given as a 'holding' card on booking - fortunately now had a full refund on that.
Stayed 3 nights in Aug 2022
Response from MIGUEL.RECEPCION on 12 Sept 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

8/10 Good

Luc

Stayed 1 night in Aug 2022
Response from Catalonia Excelsior on 7 Aug 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, helpful staff. They gave us a very helpful introduction to the area and location, and were very helpful looking after our bags at the end of the stay. The location is excellent and rooms comfortable and clean.
Stayed 2 nights in Jul 2022
Response from CATALONIA EXCELSIOR on 5 Aug 2022
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally helpful.
Stayed 7 nights in Jul 2022
Response from CATALONIA EXCELSIOR on 31 Jul 2022
First of all, thank you very much for the time you spent on sharing your experience at Catalonia Excelsior. We really appreciate your opinion. We are more than happy to know that our staff was helpful with whatever you needed. We hope you can visit us again here in Valencia soon! Kind regards

10/10 Excellent

Peter, Newburyport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, friendly staff, nice room with wonderful balcony.
Stayed 3 nights in Jul 2022
Response from Ismael on 26 Jul 2022
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

8/10 Good

Jorge

Travelled with partner
Liked: Staff & service, property conditions & facilities
Problem with bathroom cleaness reported to receptionist.
Stayed 2 nights in Jun 2022
Response from ISMAEL on 15 Jul 2022
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was almost perfect. We take into account your comments to improve our service. We hope to see you soon.

10/10 Excellent

bharat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the old city near all amenities, restaurants, bars and places of interest. Staff were friendly and the rooms although not big, were very comfortable.
Stayed 3 nights in Jun 2022
Response from Ismael on 6 Jul 2022
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

Gerald

Stayed 1 night in Jun 2022
Response from Catalonia Excelsior on 29 Jun 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities, room comfort
don’t go if it’s hot
great location good breakfast but the air conditioning is totally inadequate and no fans in unit.
Stayed 3 nights in Jun 2022
Response from Ismael on 23 Jun 2022
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was almost perfect. We take into account your comments to improve our service. We hope to see you soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Catalonia Excelsior on 9 Jun 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. The Excelsior staff were Superb
Stayed 2 nights in May 2022
Response from Catalonia Excelsior on 6 May 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your opinion. We are more than happy to know that everything during your stay was from your satisfaction. It is a real pleasure to read how much you enjoyed our facilities and location and that you found our staff very helpful in whatever you needed. We hope you can visit us again here in Valencia soon! Kind regards

10/10 Excellent

Epeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel and not too expensive was great was so relaxed there but had to move on would recommend this place to anyone right in the city
Stayed 1 night in Mar 2022
Response from Miguel Barbero on 13 Mar 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

8/10 Good

Gabrielle

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel itself is good, rooms are good and the room service menu looked extensive but I didn’t order anything. We didn’t have breakfast. Good for a weekend. The best thing is the location, the hotel is perfectly situated and super close to all the sights in Valencia! Would recommend based on the price point and location.
Stayed 2 nights in Jan 2022
Response from ISMAEL on 5 Feb 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your opinion. We are more than happy to know that everything during your stay was from your satisfaction. It is a real pleasure to read how much you enjoyed our facilities and location and that you found our staff very helpful in whatever you needed. We hope you can visit us again here in Valencia soon! Kind regards

10/10 Excellent

Miller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Awesome hotel, great price, excellent location, quiet,comfortable,really great all around
Stayed 1 night in Dec 2021
Response from ISMAEL on 19 Dec 2021
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

Larry Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from ISMAEL on 4 Dec 2021
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

Liza, fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is great located Super clean Very nice and friendly staff
Stayed 1 night in Nov 2021
Response from ISMAEL on 4 Dec 2021
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good, the staff was professional and courteous with everything you needed and you enjoyed our facilities and services. We will be happy to welcome you again when visiting the city. Kind regards!

10/10 Excellent

Larry Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from ISMAEL on 2 Dec 2021
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from ISMAEL on 26 Nov 2021
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

Liam

Stayed 2 nights in Nov 2021
Response from ISMAEL on 14 Nov 2021
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We would be very pleased to welcome you again next time you visit Valencia! Kind regards

10/10 Excellent

Maria Bianca Belucci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from ISMAEL on 21 Oct 2021
La ringrazio molto per aver dedicato parte del suo tempo nel condividere la sua esperienza. Apprezziamo molto la sua opinione. Siamo felici di sapere che tutto nel suo soggiorno sia stato di suo gusto e che il nostro personale l’abbia aiutato a soddisfare le sue esigenze. E 'stato un vero piacere leggere il suo commento. Cordiali saluti