Ratings based on 367 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Nice hotel but room disappointing

Posted 20-Feb-2017
Pros: Public rooms, breakfast, staff.
Cons: Room less stark.
Location: Excellent location for old town, cathedral and linear park.
Our only disappointment was the extremely stark room: comfortable but very low bed (the latter a problem because there was only one hard chair in the room). Room next to school playground so noisy. Very dark in room.
5out of 5
Recommended
for Everyone
by A verified traveller from Valencia

Hotel accueillant et très bien situé

Posted 13-Feb-2017
Personnel de l'hôtel très accueillant et toujours attentionné . Luxe et calme Emplacement de l'hôtel parfait pour visiter le vieux valence et à 1 minute à pieds du jardin de Turia. Idéal pour courir le matin
5out of 5
Recommended
for Everyone
by A verified traveller from Leicestershire

Fabulous hotel

Posted 06-Feb-2017
The hotel is very comfortable, the free mini car a great idea, but the staff are amazing, nothing is too much trouble. Don't hesitate book it!!?
5out of 5
Recommended
for Couples
by A verified traveller from Scotland

Super stay

Posted 16-Jan-2017
Ultra modern hotel inside a historic building. Service from staff was superb. Location in old town is perfect for tourists. Lots of restaurants within 5 minutes walk
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely remodeled hotel in the historic center

Posted 31-Dec-2016
The hotel is a beautifully renovated ancient building down a quiet narrow street near plenty of cafes, historic buildings, markets and restaurants.
5out of 5
Recommended
for Couples
by A verified traveller from Preston

Modern boutique hotel in Valencia City

Posted 26-Nov-2016
Pros: The staff, location and modern interior.
Cons: I would still prefer a private bathroom as opposed to it being part of the room.
Location: The city centre base was excellent. Close to the main sightseeing spots and the tourist bus.
On arrival we received a very pleasant and efficient welcome. The hotel and room was very modern, clean and the little touches like a free non-alcoholic minibar were excellent. It was 5 minutes walk to the cathedral and other city attractions. Would certainly go back to Valencia again and Caro hotel. Two breakfasts were available full and a smaller continental. The weather did not permit the use of the plunge pool, but we would happily have sat out in the small outside bar area. Staff were young, friendly, helpful and made us feel at home.
Comment from Hotel Management
28-Dec-2016 by Maria Santoro / Caro Hotel Team, Hotel Management
Dear Kath, Thank you for your great review! We are delighted to read that you enjoyed the unique desing and location of Caro Hotel. But we appreciate even more your kind words about our staff, made of a young team of professionals ready to help anytime with a smile! We also love to care about the small details, in order to make our guests' stay even more special and comfortable. We are sorry to read that due to the weather you did not have the opportunity to try our splash pool, but this is just a reason to come back and visit us during the warmer seasons! We hope to meet you back in the future. Kind regards,
5out of 5
Recommended
for Everyone
by A verified traveller

bello

Posted 23-Nov-2016
Bellissimo, l'unica nota negativa la luminosità della camera... mancano luci!
Comment from Hotel Management
30-Dec-2016 by Maria Santoro / Caro Hotel Team, Hotel Management
Gentile cliente, Grazie per averci asseganto il massimo punteggio! Questo ci indica che il suo soggiorno è stato all'altezza delle sue aspettative e che stiamo lavorando nella direzione giusta. La ringraziamo per il gentile suggerimento, i consigli dei nostri ospiti sono sempre preziosi e necessari per continuare a migliorare. Speriamo di rincontrarla durante il suo prossimo viaggio a Valencia! Cordiali saluti.
5out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, United States of America

A beautiful small charming hotel

Posted 21-Nov-2016
The staff was great, particularly Alexia. The decor was modern, spare and tasteful. Very relaxing. It is incredibly clean. It is well located.
Comment from Hotel Management
28-Dec-2016 by Maria Santoro / Caro Hotel Team, Hotel Management
Dear RevTed, It is always a pleasure to receive such an excellent review as yours. We are glad to know that your stay went beyond your expectations and especially that our staff was helpful and provided an outstanding service. Alexia is one of our most experienced receptionist, and she will be proud of reading your compliments. All the staff looks forward to meeting you again at Caro Hotel! Best regards.
4out of 5
Recommended
for Couples
by A verified traveller from zaanstad

Heerlijk modern centrumhotel

Posted 05-Nov-2016
Pros: Minimalistisch, servicegericht en jong personeel, kleinschalig hotel in centrum. Op loopafstand van één van de belangrijkste pleinen van Valencia én dicht bij de stadsring. Het restaurant is van hoog niveau.
Cons: Bijna geen buitenplek in de zon, geen echt zwembad
Location: Rustig hotel in centrum Valencia met binnen 1 minuut het Placa Virgin en ook binnen 1 min het park binnen bereik.
5out of 5
Recommended
for Everyone
by A verified traveller from nyc

Excellent location, wonderful in every aspect

Posted 29-Oct-2016
Pros: Room luxurious, staff very helpful. Recommended great restaurants, helped w taxis. Nice daily treats! Wonderful linens and pillow menu. Quiet.
Cons: Nothing. Worth it! The breakfast was expensive and nothing ala carte--and we were never that hungry in the morning after late dinner. Can get coffee at the bar.
Location: In middle of old city, near all attractions and great restaurants
Comment from Hotel Management
28-Dec-2016 by Maria Santoro / Caro Hotel Team, Hotel Management
Dear ejg, Thank you for taking the time to share your review with us! It is a grat pleasure to read that you enjoyed your stay with us in Valencia and that every aspect of your stay was up to your expectations. Through the attention to the detail and the quality of our facilities we strive to provide a luxurious and customized service for each guest. We are sorry to hear that you found the breakfast offer not varied enough, and this is a suprise for us since that is usually one of the features preferred by our guests, since the breakfast service includes both a continental buffet and an à la carte menu. Please do not hesitate next time to contact the reception for any detail you might require, in order to make your stay even more enjoyable! We look foward to meeting you during your next trip to Valencia. Kind regards.