Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver, CO

Beautiful boutique hotel

Posted 29-Aug-2015
In the heart of the historical district within a quick walk to the park and the art and science area. The staff could not have been more accommodating and pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveller from Venezia

Favoloso hotel in centro storico

Posted 18-Aug-2015
Ho trascorso dieci giorni presso l'hotel Caro. Mi sento di consigliarlo per la posizione in centro storico ma soprattutto per la gentilezza, la cortesia, la professionalità e l'attenzione al cliente di tutto lo staff. Ho trascorso dieci giorni favolosi in una città densa di storia e di modernità di cui il Caro ne è una sintesi considerata la splendida ristrutturazione. Ma l'hotel lo fanno soprattutto le persone ecco il motivo per cui ribadisco ancora una volta il plauso al personale della reception sempre discreto, puntuale e pronto a soddisfare ogni richiesta con attenzione e professionalità.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great service!

Posted 04-Aug-2015
Very friendly and helpful staff. Lovely place....would highly recommend this boutique hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Will only stay here when we visit Valencia

Posted 19-Jul-2015
Pros: The professional and impressive staff, the room design, the bath products, the cleanliness, the location, the bar (pineapple smoothies)
Cons: Absolutely nothing.
Location: The hotel is in the heart of the old city near the museums and best restaurants. You can walk everywhere easily.
We had two rooms - the Executive room for my husband and myself and a Superior room for our two teenagers. The communication from the hotel about our room being ready and about a spare bed was much appreciated. The staff was the most professional we encountered throughout our stay in Spain. The rooms designs were modern, sleek and they were immaculate. Beds were comfortable and bath products were Bulgari. We will never stay anywhere else when we visit Valencia (yearly). They have a small bar off the lobby- you can drink inside or out on a little patio. The location couldn't be better for walking in the heart of the city and to the best restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Great hotel, great location

Posted 12-Jul-2015
Great and super nice boutique hotel, spacious rooms, completely new and perfect location.
5 out of 5
Recommended
for Couples
by A verified traveller from 東京

洗練されたデザイナーズホテル

Posted 11-Jul-2015
Pros: 洗練されたデザイナーズホテルであり、スタッフの対応の良さ。
Cons: シャワーだけであった点。
旧市街地にあり、立地も良く、ディテールにまでこだわった洗練されたデザイナーズホテルである。スタッフの対応もよく大変に満足でした。
5 out of 5
Recommended
for Everyone
by A verified traveller from north lanarkshire scotland

nice quiet hotel with good standards.

Posted 10-Jul-2015
a hotel with excellent staff.a healthy buffet.very well kept rooms.quiet but classy hotel.quiet location yet a 5 minute stroll in a direct route to the famous cathedral square and the heart of the old city.the gardens(old river) are easily reached.
5 out of 5
Recommended
for Couples
by A verified traveller

Lovely boutique hotel

Posted 08-Jul-2015
We had a lovely one night stay in one of the top-floor rooms, so in the eaves. Unusual room layout, but interesting. Staff were very friendly and attentive. Drinks at the bar were nice. Hotel is in a good quiet location. We found it easy to get to/from it by foot or taxi. The only negative thing to say was that there was no iron in the room, or one available. so we had to use the laundry pressing service, which was poor (I had to send the clothes back for another once over!), and costly as they charged 1.5 times the normal price for their express service (less than 24 hours turnaround!). I was slightly annoyed by this additional cost, especially as the pressing wasn't great. One our way out to dinner the manager did ask me if the problem was sorted, so at least she was aware of it. This showed good communication between the staff. However, I know that many hotels would have actually waived the cost seeing as it was 10 minutes of their time. Anyway, I wasn't going to let this minor thing spoil our lovely stay. We'd stay again
5 out of 5
Recommended
for Everyone
by A verified traveller from Guildford

Lovely hotel in great location

Posted 17-Jun-2015
Pros: The staff were so helpful and friendly.
Location: Great location in the old town with lots to see nearby and the hotel recommended a bike hire shop nearby.
My husband and I have just got back from 3 nights at the Caro and enjoyed every minute of it. The hotel is very tastefully decorated and nothing is too much trouble for the staff. Our room was nice and very quiet with no noise from the street. The complimentary soft drinks and snacks a nice touch. The buffet breakfast was excellent with a good variety of tasty and beautifully displayed food.
5 out of 5
Recommended
for Couples
by A verified traveller

Modern and comfortable.

Posted 11-Jun-2015
Cons: Only suggestion would be to provide luggage racks in room.
Location: Location was good. Within old city area and walking distance to many historical sites.
Staff was very friendly and helpful. Decor was pleasant mixture of modern and artifact. Bathroom was laid out nicely and many toiletries were supplied.