Ratings based on 1,487 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from bolton lancs

Excellent location

Posted 22-Apr-2017
Pros: Location,staff at reception,breakfast and housekeeping were wonderful
Cons: No Coffee facilities in room, poor water flow in the shower and wii fi was only free for three days and connectivity was hit and miss.
This hotel is very close to the plaza de Reina, it is in an excellent location. Very easy to find if you transfer from the airport by metro
3 out of 5
Recommended
for Everyone
by A verified traveller from Spain

dirty room needs painting or walls should be clean

Posted 20-Apr-2017
Broken chair Dirty walls with drink marks and general needs a paint Shower cubical leaked so water going onto main part of bathroom so becoming a hazard No bath in rooms should be mentioned in the details of the hotel Nice hotel apart from the room
5 out of 5
Recommended
for Everyone
by A verified traveller from C

Nice hotel centrally located

Posted 19-Apr-2017
Could not make a better choice for location. The limited interaction had with staff was favourable, all very helpful. If you're a footie fan you're 15 mins walk from Valencia CF, a LaLiga and European football club.
3 out of 5
Recommended
for Everyone
by A verified traveller from Miami, USA

Centrally located close to the Ayuntamiento.

Posted 26-Mar-2017
Outdated facility. Carpets in corridor smells of humidity. Poor interior decoration. Bathtub old. Poor bathroom air eshaust. Nice included breakfast. Not enough pillows.
5 out of 5
Recommended
for Everyone
by A verified traveller from Buffalo, NY

Perfect location for Fallas.

Posted 24-Mar-2017
Great, clean accommodations. Friendly staff, but no concierge. Some staff were better than others in helping answer questions, but ALL were very nice. Most spoke English very well. Breakfast buffet was so awesome that we ate there every morning, and the view from the 9th floor was great. Housekeeping was eager to please! My sister and I really liked it there.
4 out of 5
Recommended
for Everyone
by A verified traveller

Downtown

Posted 22-Mar-2017
Pros: Location and staff
Cons: The elevator door would shut very slow, the staff knows it needs repair.
Location: It was Fallas so everything you could walk to.
the location was great. It was in the middle of town and 20 minute walk from train station
4 out of 5
Recommended
for Everyone
by A verified traveller

City center choice with good proce

Posted 22-Mar-2017
For city center choice this was best for location, price and value for money. The service was excellent. Not a high end room with fancy furniture, coffee maker etc. however comfortable, spacious and clean. Hallway carpets do need to be changed though and it would surely uplift this place.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to everything

Posted 16-Mar-2017
Easy to access, great for Fallas Festival. Clean rooms, nice helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveller from BSE

City centre stay

Posted 12-Mar-2017
The reviews of this hotel did not disappoint. The location was spot on to explore everything in the old city by foot. We enjoyed our stay and would certainly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Ayre Hotel, Astoria Palace

Posted 08-Mar-2017
Pros: It was big & the staff were friendly & helpful.
Location: Central location. Lots to do within a 5 minute walk. Cathedral, Town Hall, Shops.
A v nice hotel situated just off the main street of Valencia. I found the place easily. The staff were v polite & helpful. The room was spacious if a bit too warm at night. Everything else was as expected for a 4* hotel. Quality was assured. The restaurant was popular during the day & the bar filled up on the evening with visitors returning from their day or just starting their evenings. Getting around Valencia was easy enough too. Trains, metro, cycle scheme & walking got me round without any problems.