Standard Room, 2 Queen Beds | Desk, blackout curtains, free WiFi

Reviews of Rocky Inn

2.5 out of 5
Rocky Inn
935 Cranberry Lake Road, Valemount, BC

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 248 reviews" "
Rating 8 - Good. 87 out of 248 reviews" "
Rating 6 - Okay. 43 out of 248 reviews" "
Rating 4 - Poor. 20 out of 248 reviews" "
Rating 2 - Terrible. 15 out of 248 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Adolf wolfgang

Good for the price
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Stayed 1 night in Mar 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
Beautiful view of the mountains and convenient location for a pit stop
Stayed 1 night in Feb 2024

6/10 Okay

Brandon

Stayed 3 nights in Feb 2024

8/10 Good

Muriel

Travelled with pets, Travelled with partner
Liked: Cleanliness
Property was clean, quiet, economical
Stayed 1 night in Jan 2024

8/10 Good

Madhav

Liked: Cleanliness, staff & service, property conditions & facilities
Property is right on the highway and food and gas station is just across the hotel. Rooms are in good shape but the only thing which i didnt like was that the mattress was too noisy to sleep on.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Cozy and affordable.
Stayed 1 night in Dec 2023

2/10 Terrible

Kathy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for cheap
Stayed 1 night in Dec 2023

2/10 Terrible

Brenda

Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet, a view, easy access off highway. Older structure, but bathrooms updated beautifully with a 5' shower & glass door. It appears they are updating as time goes on. Missing glasses in poorly set-up kitchenette. However they did bring some after I inquired. Clean and warm. Could of used another pillow.
Stayed 1 night in Nov 2023

10/10 Excellent

Claudette

Stayed 1 night in Oct 2023

6/10 Okay

jordan

Stayed 1 night in Sep 2023

6/10 Okay

Darryll

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is old. Room is 1960 style. Not upgraded except bathroom. For the price there's better choices.
Stayed 1 night in Sep 2023

6/10 Okay

Louise

Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom was clean with a good shower. Bed was firm.
Stayed 1 night in Sep 2023

10/10 Excellent

Alka

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Over hanging roof was dripping although it wasn't even raining. Nice refurbished washroom Nice firm mattress.

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with clean bathroom
Stayed 1 night in Sep 2023

10/10 Excellent

Destiny

Stayed 1 night in Sep 2023

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Donald Bruce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Sonam

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would like to start with the point that I was already very confused when I was booking this one but since I had no option left, I went ahead as per existing reviews. In the confirmation email it was clearly mentioned that I can check in before 11 pm and when I arrived at property at 9 pm, no one was there. There was no contact number left. I contacted Expedia and somehow the staff arrived and I got the keys 30 mins after. When I asked about it, staff was not at all welcoming or even apologetic that they had me waiting from last 30 mins at night. The only good thing about the room was renovated bathrooms, other than that, I would not even give 1 star. It’s on the highway so lot of noise. I am very disappointed that Expedia has this property listed as I always trusted Expedia for its due diligence while listing any property on the website.

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bathroom was very nice, and very modern. But the bed was super hard. As well we had trouble unlocking the door because the knob was actually broken.
Stayed 1 night in Sep 2023

6/10 Okay

Monty

Liked: Cleanliness, staff & service
The walls are not insulated for noise. we had neighbors and we could hear every word they said. Also the electricity for the microwave and coffee maker were not working. Plus the internet connection was very poor. Other than that it was clean and comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Darold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is that their wifi did not work at all
Stayed 1 night in Sep 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money in s expensive resort town.
Stayed 1 night in Sep 2023

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Watch out for Expedia site!! The dates came up wrong on the site it was supposed to be tomorrow but it switched it self to Sept 2nd 😵😵 Expedia won’t help very disappointed in Expedia 😡 The hotel changed it for us they were very helpful!!! The bed was firm but clean lots trains go by but that is anywhere in Valemount you will hear them!
Stayed 1 night in Sep 2023

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Stayed 1 night in Aug 2023

10/10 Excellent

Bernice

Stayed 1 night in Aug 2023

10/10 Excellent

Vladimir

Stayed 1 night in Jul 2023

10/10 Excellent

colette

Stayed 1 night in Jul 2023

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rustic appearance.
Stayed 1 night in Jul 2023

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean - just had an odour when we walked in but eventually went away after windows were open. Good price .
Stayed 1 night in May 2022

8/10 Good

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Unfortunately the hotels in Clearwater are overcharging because the pipeline is nearby and workers need a place to stay. This one had brown water coming from the shower and tap and i was paying
Stayed 1 night in Jan 2022

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Reno, very clean and warm
Stayed 1 night in Dec 2021

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Beautiful bathroom and bedding.
Stayed 1 night in Nov 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean washroom.
Stayed 1 night in Nov 2021

8/10 Good

amber

Stayed 1 night in Nov 2021

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower had no pressure ,we could hear the other people showering and using the toilet. There floors were so creaky. Very noisy. We were very dissatisfied and will not recommend this location.v Very close to the hiway.
Stayed 1 night in Oct 2021

4/10 Poor

Donna

Disliked: Staff & service, property conditions & facilities, room comfort
Rocky time at the Rocky Inn
The check in was confusing, I was told my reservation was cancelled by the booking agency. Then I was offered a room that did not reflect the photos presented. Due to the last minute and lack of available rooms elsewhere, we stayed at Rocky Inn. The place was very dated, folding chairs with a plywood table and the beds were not comfortable.The plywood table might have been more comfortable.
Stayed 1 night in Sep 2021

10/10 Excellent

Bohyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXACTLY THE SAME AS PICTURE! this is not a 5-star hotel Reasonable price and beautiful renovation
Stayed 1 night in Sep 2021

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too close to the highway so had alot of traffic noise.
Stayed 1 night in Sep 2021

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Konstanty

Liked: Cleanliness, amenities, property conditions & facilities
Too much for what it is...I’m there to sleep not to listen to dogs barking. Literally tons of rooms available and they put me next to the only people with dogs. Bathroom is nice though
Stayed 1 night in Sep 2021
Response from Rocky Inn on 9 Sept 2021
Hi Konstanty We are sorry that you were not able to sleep with the dogs barking next door. However, the rest of the rooms are already reserved by the corporate workers even though they are on holidays, so we were not able to offer the room for you.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable night’s stay on my travels between Edmonton and the lower mainland. I slept soundly, which is a rarity for me. I felt well rested for my continued journey the next morning. I would stay here again.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
This room was actually clean finally after all the dirty hotel rooms I have seen in past week. Floor creaked. Bed was very firm. Slightly overpriced.
Stayed 1 night in Sep 2021
Response from Rocky Inn on 5 Sept 2021
Hi, Charmaine, As you can see from the picture on the website, our rooms are newly renovated this year. We are sorry to hear that our newly replaced mattresses did not suit you well. Knowing that we are still under renovation, we will gradually fix the exterior part of the motel. As we are located in the tour destination and since you stayed with us at the peak of the season, the rate can be more expensive than the regular season. However, we set the rate similar to the nearby accommodations. Thank you for staying with us.

10/10 Excellent

Lurdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy beautiful interior Comfortable beds
It was a very nice place to stay. Nice wood interior
Stayed 1 night in Aug 2021
Response from Rocky Inn on 5 Sept 2021
Thank you for your valuable feedback! We look forward to seeing you again!