Featured Image Lobby Lounge Lobby Lounge Lobby Lounge Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Childrens Theme Room In-Room Dining Living Area Living Area Living Room Living Room Living Room Living Room Living Room Living Room Living Room Guestroom View Bathroom Bathroom Bathroom Bathroom Amenities Indoor Pool Indoor Pool Indoor Pool Fitness Facility Fitness Facility Gym Sauna Steam Room Hotel Lounge Hotel Front Hotel Front Hotel Front Hotel Front Hotel Entrance
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Room type

Double Room (Style)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Junior Suite, Mountain View (rustic or modern)

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Twin Room with Extrabed (rustic or modern)

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Apartment

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Apartment (Penthouse)

Max Occupancy: 6 guests (up to 5 children, 2 infants)

Single Room (Style)

Max Occupancy: 1 guest

Get an overview of this hotelFamily-friendly ski hotel with a full-service spa

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Location

Located near the slopes, this Zermatt hotel is in the city center and within 1 mi (2 km) of Gornergrat Station, Zermatt-Furi Gondola, and Matterhorn Museum. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes.

Hotel Features

Schlosshotel guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.

Room Amenities

All 49 individually furnished rooms feature free WiFi and room service. For a bit of entertainment, TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Schlosshotel helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wireless Internet access. This ski hotel also offers a sauna, a steam room, and a fitness center. A total renovation of this property was completed in April 2012.

Schlosshotel is a smoke-free property.

  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Total number of rooms - 49 
  • Number of floors - 3 
  • Elevator/lift 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Full-service spa 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Turkish bath/Hammam 
  • Luggage storage 
  • Ski storage 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Free train station pickup 
  • Year Built 1964 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Indoor pool 
  • Television in lobby 
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Hypo-allergenic bedding available 
  • Balcony 
  • Free newspaper 
  • Phone 
  • Coffee/tea maker 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Desk 
  • In-room safe 
  • Television 
  • Cable TV service 
  • Free WiFi 
  • Room service 
  • Individually furnished 
  • Free cribs/infant beds 
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Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

Room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, a steam room, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Parasailing nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Game viewing nearby 
  • Sledding nearby 
  • Helicopter/airplane tours on site 
  • Pilates classes on site 
  • Hiking/biking trails nearby 
  • Rock climbing nearby 
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Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Children under 6 years old are not allowed in the spa without adult supervision.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Steam room in spa 
  • Sports massage 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body scrubs 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
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Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

Pets allowed (no fees)

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old. This tax does not apply to children under 5 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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