Featured Image Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining In-Room Dining In-Room Dining In-Room Kitchen In-Room Kitchen In-Room Kitchen In-Room Kitchenette In-Room Kitchenette Living Area Living Area Living Area Living Room Guestroom View Bathroom Bathroom Bathroom Shower Indoor Pool Indoor Spa Tub Fitness Facility Spa Sauna Balcony View
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Room type

Studio

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Studio, Balcony, Mountain View (Matterhorn)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Apartment, Balcony, Mountain View (Matterhorn)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Apartment, 3 Bedrooms, Mountain View (Matterhorn)

Max Occupancy: 7 guests (up to 6 children, 6 infants)

Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Single Room (Shower)

Max Occupancy: 1 guest

Get an overview of this hotel3-star family-friendly hotel in Zermatt

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Location

This family-friendly Zermatt hotel is located in the mountains, within 1 mi (2 km) of Gornergrat Station, Zermatt-Furi Gondola, and Matterhorn Museum. St. Mauritius Church and Mountaineers Cemetery are also within 1 mi (2 km).

Hotel Features

This hotel features tour/ticket assistance, multilingual staff, and free WiFi in public areas.

Room Amenities

All 13 rooms feature kitchenettes with refrigerators and stovetops, plus free WiFi and LCD TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes. Weekly housekeeping is available.

Hotel Amenities

Hotel Amenities

Residence Patricia Zermatt features tour/ticket assistance, multilingual staff, and ski storage. High-speed wireless Internet access is complimentary. This family-friendly hotel also offers complimentary use of a nearby fitness facility and an elevator (lift). Guests can use the indoor pool and health club at a partner hotel.

Residence Patricia Zermatt has designated areas for smoking.

  • Total number of rooms - 13 
  • Number of floors - 4 
  • Elevator/lift 
  • Front desk (limited hours) 
  • Tours/ticket assistance 
  • Free WiFi 
  • Designated smoking areas 
  • Multilingual staff 
  • Luggage storage 
  • Year Built 1980 
  • Ski storage 
  • Number of buildings/towers - 1 
  • Free use of nearby fitness center 
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Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Kitchenette  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Kitchenette 
  • Refrigerator 
  • Coffee/tea maker 
  • Weekly housekeeping provided 
  • Private bathroom 
  • Hair dryer 
  • In-room safe 
  • Cookware, dishware, and utensils 
  • Stovetop 
  • Cable TV service 
  • Free WiFi 
  • LCD TV 
  • Free cribs/infant beds 
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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Helicopter/airplane tours on site 
  • Sledding nearby 
  • Snow tubing nearby 
  • Rock climbing nearby 
  • Cave exploring/spelunking nearby 
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Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM
The check-in location differs from the property location. To check in, go to Spissstrasse 52, Zermatt
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
Guests must collect the room key from the reception at Best Western Alpen Resort Hotel, Spiessstrasse 52. For more information, please contact the property using the contact details found in the booking confirmation.

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Only service dogs are allowed

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Fees

You'll be asked to pay the following charges at the hotel:
  • Resort fee: CHF 2.50 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CHF 20 per person (approximately)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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