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Get an overview of this hotelMountain hotel with 2 restaurants

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Location

Located near the slopes, this Zermatt hotel is in the mountains and within 1 mi (2 km) of Gornergrat Station, Zermatt-Furi Gondola, and Matterhorn Museum. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes.

Hotel Features

Hotel Ambassador Zermatt guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.

Room Amenities

All 84 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Free WiFi and balconies or patios are standard, as are flat-screen TVs with cable channels.

Hotel Ambassador Zermatt

Spissstrasse 10 Zermatt VS 3920

Renovations & Closures

This property is closed for renovations and will resume operation once the renovation is complete.
 

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Hotel Ambassador Zermatt helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. A computer station is located on site and high-speed wireless Internet access is complimentary. This ski hotel also offers an indoor pool and a sauna.

Hotel Ambassador Zermatt is a smoke-free property.

  • Total number of rooms - 84 
  • Number of buildings/towers - 3 
  • Fireplace in lobby 
  • Full-service spa 
  • 24-hour front desk 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Pool sun loungers 
  • Free train station pickup 
  • Year Built 1978 
  • Number of restaurants - 2 
  • Sauna 
  • Ski storage 
  • Ski passes available 
  • Smoke-free property 
  • Spa tub 
  • Indoor pool 
  • Television in common areas 
  • Free use of nearby fitness center 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Private bathroom 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Balcony or patio 
  • Access via exterior corridors 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 
  • Pillowtop mattress 
  • Pillow menu 
  • Cribs/infant beds (surcharge) 

Where to Eat

Chi-Ba-Bou - Overlooking the garden, this restaurant specializes in fondue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Dining Room - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Ski lessons available nearby 
  • Golf lessons available nearby 
  • Sledding nearby 
  • Snow tubing nearby 
  • Ski equipment rentals on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub.

Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 
  • Spa tub in spa 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 11 PM

Special check-in instructions:

Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 10 AM

Payment types

Pets

  • Pets allowed for an extra charge of CHF 15.00 per pet
  • Dogs and cats only
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Service animals exempt from fees/restrictions

No rollaway/extra beds available

Noise-free rooms not guaranteed

Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests up to 16 years old.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ambassador Hotel Zermatt
  • Ambassador Zermatt
  • Ambassador Zermatt Hotel
  • Hotel Ambassador Zermatt
  • Zermatt Ambassador Hotel

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.


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