Featured Image
1/51 Featured Image

Get an overview of this hotelFamily-friendly hotel with full-service spa and ski-in/ski-out access



This family-friendly Zermatt hotel is located in the mountains, within a 10-minute walk of Gornergrat Station, Matterhorn Museum, and St. Mauritius Church. Zermatt-Furi Gondola and Mountaineers Cemetery are also within 1 mi (2 km).

Hotel Features

A full-service spa, ski-in/ski-out access, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free train station pick-up, and a free manager's reception are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 62 individually furnished rooms feature free WiFi and minibars. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Alpenhof features ski-in/ski-out access and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast and manager's reception are offered (may not be available daily). High-speed wireless Internet access is complimentary.

This luxury hotel also offers a spa tub, a fitness center, and a sauna.

Hotel Alpenhof is a smoke-free property.

  • Total number of rooms - 62 
  • Number of floors - 5 
  • Bar/lounge 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Tours/ticket assistance 
  • Free WiFi 
  • Designated smoking areas 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free reception 
  • Free train station pickup 
  • Year Built 1983 
  • Pool sun loungers 
  • Offsite parking reservations required 
  • Sauna 
  • Ski storage 
  • Ski passes available 
  • Ski-in/ski-out access 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Free use of nearby fitness center 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Offsite parking reservations required

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Free newspaper 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 
  • Individually furnished 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary breakfast is served between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Restaurant Alpenhof - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Rock climbing nearby 

Spa Services

Alpenhof SPA has 2 treatment rooms. Services include deep-tissue massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Deep tissue massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11 PM


Check-out time is 11 AM

Payment types


Pets allowed, Only dogs are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 2.50 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 20 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?