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Reviews of Guarda Golf Hotel & Residences

5 out of 5
Guarda Golf Hotel & Residences
Route des Zirès 14, Crans-Montana, VS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 20 reviews" "
Rating 8 - Good. 2 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique about it the location it’s central , the staff @ the reception should be more flexible
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and service were amazing!!! Highly recommended!
Stayed 5 nights in Dec 2018
Response from Tiffen Colin - Reservations on 23 Jan 2019
Dear guest, We thank you for your kind feedback, it has been a pleasure to welcome you at Guarda Golf Hotel & Residences. We hope to see you soon again !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect hotel
Stayed 2 nights in Feb 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a family w/good taste.
Great place and great people!! All 5 stars!
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel.
Superb Hotel. Well trained staff; friendly and helpful. A delightful place to stay.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tiago, Lisbon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Great Location!
Stayed 4 nights in Feb 2022
Response from Guest Experience Manager on 25 Feb 2022
Cher Tiago, Merci infiniment d'avoir laissé votre avis suite à votre séjour parmi nous! Nous sommes ravis que vous ayez apprécié le service de notre personnel. L'hôtel est en effet situé très proche du centre et de la fameuse Rue du Prado ainsi que du Golf Jack Nicklaus. Nous espérons vous accueillir très bientôt à nouveau!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Wonderful hotel with top class service.
Stayed 2 nights in Jul 2020
Response from Guest Experience Manager on 25 Feb 2022
Dear Marcio, We were thrilled to read your positive comment and hope to see you very soon again in Crans Montana!

10/10 Excellent

Carlos Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simplesmente incrível da chegada até a partida, legítimo 5 estrelas. O atendimento é espetacular, um carinho sem igual. A dona é brasileira, fez questão de nos encontrar, muito simpática. Recebemos um ursinho na cama do meu filho na chegada, muito fofo. Tudo impecável voltaria muitas vezes com certeza
Stayed 2 nights in Feb 2020
Response from Caroline Ogi, Resident Manager on 13 Feb 2020
Dear Mr Carlo Roberto, I would like to thank you for your wonderful feedback. We look forward to welcoming you back to Crans-Montana very soon! Best regards,

10/10 Excellent

Indira victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Tung Ping Paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

jean-philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Dommage...
Cet hôtel a tout pour bien faire: bien aménagé, personnel très sympathique et bonne cuisine. Mais quand il a de la musique à fond jusqu’à 4-6 heures du matin sans avertissement lors de la réservation c’est inadmissible. Pas possible de dormir. Et le directeur prétend intervenir 3 fois - sans que rien change évidemment - et qu’il faut changer de chambre à 2:30 du matin pour fermer un œil, c’est très décevant.
Stayed 3 nights in Feb 2019
Response from P. Ham, Directeur Général on 27 Feb 2019
Bonjour Monsieur Gétaz, Depuis votre expérience à l'hôtel, je vous ai envoyé un email séparé à ce sujet. Effectivement, nous avions un mariage à l'hôtel la nuit du samedi 9 février, qui a dérangé au niveau sonore. Nous en avions parlé aux alentour de minuit, quand je vous ai proposé le surclassement en Appartement-Suite un peu plus loin des festivités. Je suis heureux que vous ayez accepté cette proposition un peu plus tard. Je suis très heureux que la première partie de votre séjour fût positive. En effet, nous faisons tout pour que l'expérience de chaque hôte soit la meilleure possible et, généralement, tout le monde repart ravi de leur séjour ici. J'espère sincèrement que vous pourrez nous faire confiance à nouveau à l'avenir et que nous aurons une nouvelle occasion de vous donner une expérience à la hauteur de vos attentes et de nos standards. A très bientôt à Crans-Montana,

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

roberto, Lugano

Liked: Staff & service, room comfort
Disliked: Cleanliness
vacanza
La stanza dava sul cantiere non c'era la macchina del caffè come sulla conferma il minibar era veramente povero niente da mangiare all'arrivo la stanza era pulita ma il secondo giorno la pulizia lasciava a desiderare il buffet della domenica non era gran chè mi aspettavo di meglio da un albergo 5 stelle