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Get an overview of this hotelMountain ski retreat with dining and a full-service spa



Located near the slopes, this Zermatt hotel is in the city center and within 1 mi (2 km) of Gornergrat Station, Zermatt-Furi Gondola, and Matterhorn Museum. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes.

Hotel Features

After a day on the slopes, return to Best Western Hotel Butterfly to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa.

Room Amenities

All 60 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.

Best Western Hotel Butterfly

Bodmenstrasse 21 Zermatt VS 3920

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Best Western Hotel Butterfly helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered. A computer station is located on site and high-speed wireless Internet access is complimentary.

  • Ski passes available 
  • Year Built 1999 
  • Front desk (limited hours) 
  • Steam room 
  • Ski storage 
  • Number of floors - 6 
  • Number of buildings/towers - 1 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 60 
  • Babysitting or childcare 
  • Breakfast service 
  • Restaurant 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Full-service spa 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Laundry facilities 
  • Spa treatment room(s) 
  • One meeting room 
  • Luggage storage 
  • Free grocery shopping service 
  • Free area shuttle 
  • Conference space size (feet) - 215 
  • Conference space size (meters) - 20 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Iron/ironing board (on request) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Blackout drapes/curtains 
  • Shower/tub combination 
  • Cable TV service 
  • Free WiFi 
  • Premium bedding 
  • Hair dryer 
  • Phone 
  • Coffee/tea maker 
  • In-room safe 
  • Desk 
  • Flat-panel TV 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Cross-country skiing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Snowshoeing nearby 
  • Snowboarding nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Downhill skiing nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include massages.

  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time ends at 11 PM

Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.


Check-out time is 11 AM

Payment types


  • Pets allowed for an extra charge of CHF 10 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 10 per pet, per night
  • Rollaway bed fee: CHF 65.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • BEST WESTERN Butterfly
  • BEST WESTERN Butterfly Zermatt
  • BEST WESTERN Hotel Butterfly
  • BEST WESTERN Hotel Butterfly Zermatt
  • Best Western Zermatt
  • Zermatt Best Western

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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