Get an overview of this hotelMountain ski retreat with a restaurant

Collecting Nectar Points

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Laundry facilities

Location

Located near the slopes, this Zermatt hotel is in the mountains, within a 15-minute walk of Mountaineers Cemetery and Zermatt-Furi Gondola, and close to winter sports such as cross-country skiing and skiing lessons. St. Mauritius Church and Matterhorn Museum are also within 10 minutes.

Hotel Features

After a day on the slopes, return to Aristella Swissflair Hotel & Apartements to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including a spa tub and a steam room.

Room Amenities

All 29 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Aristella Swissflair Hotel & Apartements

Hotel Amenities

Hotel Amenities

Relax in the spa tub after a day on the slopes or enjoy the use of a steam room. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Aristella Swissflair Hotel & Apartements has designated areas for smoking.

  • Bar/lounge 
  • Newspapers in lobby (surcharge) 
  • Elevator/lift 
  • Rooftop terrace 
  • Free breakfast 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 1963 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Steam room 
  • Sauna 
  • Free area shuttle 
  • Safe-deposit box at front desk 
  • Ski storage 
  • Luggage storage 
  • ATM/banking 
  • Snack bar/deli 
  • Designated smoking areas 
  • Free train station pickup 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 29 
  • Number of floors - 4 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Flat-panel TV 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Hypo-allergenic bedding available 
  • Private bathroom 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Pillowtop mattress 
  • Pillow menu 
  • Desk 
  • Cable TV service 
  • Free WiFi 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Aristella Swissflair Hotel & Apartements has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Bicycle rentals nearby 
  • Ski lessons available nearby 
  • Mountain biking nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Snowshoeing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Special check-in instructions:

Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 90 per night.

Pets

  • Pets allowed for an extra charge of CHF 20 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
No rollaway/extra beds available
No elevators

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 20 per pet, per night
  • Crib (infant bed) fee: CHF 90 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Aristella
  • Aristella Hotel
  • Aristella Zermatt
  • Hotel Aristella
  • Hotel Aristella Zermatt
  • Aristella Hotel Zermatt
  • Aristella Swissflair Hotel Apartements Zermatt
  • Aristella Swissflair Hotel Apartements
  • Aristella Swissflair Apartements Zermatt
  • Aristella Swissflair Apartements

We should mention

A resort fee is included in the total price displayed. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.


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