Bonjour. Nous vous remercions d’avoir pris le temps d’avoir évalué votre séjour chez nous. N'hésitez pas à nous contacter pour nous permettre d’en savoir un peu plus sur votre les conditions de votre séjour.

Dear guest. Thank you for your comment. We are happy that you enjoy your stay. Hope to see you soon !

Dear guest. Thank you for your comment. We are extremely sorry that you did not enjoyed your stay with us. Our service, our facilities and our cleanliness are supposed to be all held to the highest of standards.

Bonjour Mariana, Nous vous remercions pour votre beau commentaire. Nous espérons avoir le plaisir de vous accueillir de nouveau dans un futur proche. Au plaisir de vous revoir!

Dear Richard, Thank you for taking the time to review your last stay with us. We are sorry that your experience didn'nt meet your expectations. We are aware that some updates need to be done at our hotel. Rest assured that we take note of your observations. Nevertheless, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We dare to believe that we will have the opportunity to welcome you again.

Dear Rose, Thank you for taking the time to review our hotel with us. Rest assured that we've shared your impressions with our hotel manager. We hope to have another chance to welcome you in our hotel in the future.

Bonjour Pascal, Nous vous remercions pour la belle notation! Nous espérons avoir la chance de vous accueillir de nouveau dans un futur proche! Au plaisir!

Dear Pierre, We apologize that your stay was not up to your expectation. However, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We dare to believe that we will have the opportunity to welcome you again.

Dear guest, We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We will share your comments with our hotel manager. However, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We hope to have a second chance to offer you a better experience.

Dear guest, We are sorry to hear how disappointed you were by your stay. We are aware that some updates need to be done at our hotel. Rest assured that we take note of your observations. Nevertheless, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We dare to believe that we will have the opportunity to welcome you again.

Dear guest, We thank you for taking the time to provide us with your feedback. We apologize that your recent stay did not meet expectations. Regarding the life guard, we will talk immediately with our hotel manager. However, we are aware that some updates need to be done at our hotel. Rest assured that we take note of your observations. Nevertheless, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We dare to believe that we will have the opportunity to welcome you again.

Dear Shan, Thank you for the beautiful review! It was a pleasure having you with us and we hope to see you again soon.

Bonjour Giuseppe, Nous vous remercions de nous faire part de vos impressions sur notre hôtel. Nous sommes ravis de constater que votre séjour parmi nous vous a plu. Au plaisir de vous revoir!

Bonjour Karen, We’re sorry we did not entirely met your expectations on this occasion. Please know your comment was shared with the hotel manager and the restaurant manager for immediate action. We thank you for your feedback and hope to have you stay with us again in the future.

Dear Kris, Thank you for your feedback! We are happy to know that you liked our hotel. We hope to see you again soon!

Dear guest, Thank you for taking the time to share your recent experience with us. We are glad to know that you liked our location but we apologize that your recent stay did not meet expectations. We are aware that some updates need to be done at our hotel. Rest assured that we take note of your observations. Nevertheless, we are pleased to inform you that an updated program of our facilities is under constant development and is extending over a certain time. We hope to have a second chance to offer you a better experience.

Dear guest, We appreciate you sharing your feedback and bringing your concerns to our attention. We are sorry to hear how disappointed you were by your stay. Please allow us to express our most sincere apologies for the ice machine and the air conditioning which were not working right. Rest assured that we will share your comment with our hotel manager. We hope to welcome you again in the future to offer you an experience that will meet your expectations.

Dear guest, Thank you for your feedback. It is always a pleasure to read such a beautiful review. We are pleased to have met your expectations and that you liked our location. Do not hesitate to come back and visit us!

Cher client, Nous sommes heureux de voir à quel point vous avez aimé votre expérience dans notre hôtel. N’hésitez pas à revenir nous visiter!

Hi. Thank you for your feedback. It is always a pleasure to read such a beautiful review. We are pleased that you enjoyed our rooms. It will be a pleasure to welcome you on your next stay. See you soon!

Dear Gabaret. We appreciate your feedback and it was a pleasure having you at our hotel. We are pleased that you enjoyed our location. We are aware that some updates need to be done at our hotel. However, program of updating our establishments is constantly developing through our hotels. We hope to see you again soon!

Hi. We appreciate that you took the time to share your impressions of your stay. We’re glad to hear you enjoyed our friendly service. We are aware that our hotel has not undergone major renovations for some time, but it is in future plans. We hope that you will come back soon to stay with us.

Merci Manuela d’avoir pris le temps de nous faire part de vos impressions. Nous sommes heureux que vous ayez apprécié votre séjour parmi nous. Il sera un plaisir de vous accueillir lors de vos prochains séjours. À bientôt!

Merci Christian pour votre belle note, nous sommes ravis que vous ayez apprécié votre séjour au Chantecler. Au plaisir de vous revoir prochainement!

Thanks Isabelle for taking the time to share your recent experience with us. Indeed, our hotel has not undergone major renovations for some time, but it is in future plans. We hope to have a second chance to offer you a better experience.

Dear Guest, Thanks for taking the time to review your last stay with us. We apologize that your stay was not up to your expectation. We hope that you would consider our hotel again for a future stay and give us a second chance to make things right.

Dear guest, We are really sorry you were disapointed by your stay at Hôtel le Chantecler, we will forward your observations about the staff to the hôtel manager, as per the pictures on the site, they're quite recent. We hope to welcome you another time for a better expérience.

Dear Guest, We thank you for taking the time to review your last stay with us. We are pleased to have met your expectations and your wife had a nice 60th birthday. Indeed, our hotel has not undergone major renovations for some time, but it is in future plans. Do not hesitate to come back for another occasion, it will be a pleasure to welcome you.

Dear XIAOHONG, We thank you for taking the time to rate your stay at our hotel. We are happy to have fulfilled your expectations. Do not hesitate to come back, it will be a pleasure to welcome you.

Dear Guest, Thank you for taking this opportunity to share your feedback further to your visit. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are committed to making our guests' stay as comfortable as possible and we are always very disappointed when we do not succeed. Please believe us when we say that the experienced you described in your comment is not typical of the usual level of comfort you can expect in our property. We will send the information back to the hotel manager. We hope that you would consider our hotel again for a future stay and give us a second chance to make things right.

Dear Guest, We thank you for taking the time to provide us with your feedback. We are pleased that you enjoyed our location, the lakefront. Your feedback is extremely important as it helps us to continually improve our guests' experience. In regard to our room conditions, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. However, we’ll ensure to always offer quality service and hope that you’ll have a better experience on your next visit. We really hope to have the opportunity to change your mind about our hotel in the near future. Best regards,

Dear Guest, Thank you for taking the time to share your recent experience with us. We are happy to hear that you had a great stay at our hotel. About your observation regarding the updates for the binders in the rooms, we will definitely share your observation with the hotel manager. Unfortunately for the pool, opening hours are informed on our website, but sometimes due to unexpected event, it might close early or during opening hours. We thank you for your feedback and hope to have you stay with us again in the future. Sincerely,

Dear Marc, Thank you for your great comments. We are sorry to hear that you were disappointed the service at the bar and patio, please rest assured that I have shared your comments with our Hôtel Manager to make sure that we will correct this situation. We will look forward to having you stay with us again.

Dear Diane, Thank you for being part of our loyal guests. It is always a pleasure to read such a beautiful review. We are really happy to hear that you had a great stay at our hotel. About the weed on the beach, thank you for bringing this to our attention, we will definitely share your observation with the hotel manager. We will look forward to having you stay with us again.

Dear Guest, Thank you for your great comments. We are happy to have fulfilled your expectations and that you enjoyed the terrace, the private beach and the room. Do not hesitate to come back, it will be a pleasure to welcome you.

Dear Mike, Thanks for your feedback, we are happy that you enjoyed your stay, the staff and the location. In regard to our room conditions, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. However, we make sure to always provide a quality service and we hope your next visit we will be pleasant.

Dear Kim, Thank you for your feedback. We are glad that you had a pleasant stay at Hôtel le Chantecler. Our customers' satisfaction is our priority. We will pay special attention to the elements you pointed out.We look forward to welcoming you back next time you are in Ste Adèle. Best regards,

Dear Melanie, We are sorry to hear that the hotel wasn't up to your expectations, we apologize for the discomfort during your stay, as this is exceptionally unusual. Our service, our facilities and our cleanliness are supposed to be all held to the highest of standards. Be reassured that we will forward your actual comments to the Manager and if you wish at any time you may contact us with more details about your experience.

Dear Customer, We are sorry that the hotel wasn't up to your expectations. We would appreciate to learn more about your stay to enhance our custumer experience. Feel free to contact us. Have a great day

Chère Solina, Nous sommes heureux d'avoir su rejoindre vos attentes. En espérant vous revoir très bientôt!

Dear Sam, Thank you for your feedback. It is always a pleasure to read such a beautiful review and we are happy to have fulfilled your expectations. Do not hesitate to come back!

Chère Mary Jane, Merci d'avoir pris le temps d'évaluer votre dernier séjour à notre hôtel. Nous sommes heureux d'avoir su rejoindre vos attentes. En espérant vous revoir très bientôt!

Dear guest, Thank you for your feedback and the suggestion for the pool. Do not hesitate to come back, it will be a pleasure to welcome you.

Bonjour, Nous espérons que vous avez passé un agréable séjour à notre hôtel. En espérant vous revoir bientôt!

Bonjour, Nous sommes heureux d'avoir su rejoindre vos attentes. N'hésitez surtout pas à revenir nous visiter, ce sera un plaisir de vous accueillir.

Chère Rita, Nous espérons que votre séjour fut agréable et que vous avez apprécié votre expérience. Au plaisir de vous revoir!

Cher Daryl, Nous sommes heureux que vous ayez apprécié votre séjour parmi nous. Au plaisir!

Dear guest, Thank you for you kind words. We are glad that you enjoyed our staff and our restaurant. We look forward to welcoming you back!

Dear guest, We thank you for taking the time to provide us with your feedback. We are happy to know that you enjoyed our staff, location and the activities on site. In regards to the hotel conditions, we understand your disappointment and we are pleased to inform you that an updated program of our facilities is under constant development, extending over a certain time. We will pay special attention to the elements you pointed out. We hope you will return to stay with us next time you are visiting Sainte-Adèle. Best regards,

Dear Richard, We thank you for taking the time to provide us with your feedback. We are happy to know that you enjoy our restaurant and our staff. It's true that in the end of winter, weather can sometimes be tricky. We hope that even though you had a pleasant stay and that we will have the chance to welcome you back.