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Reviews of GreenTree Extended Stay Eagle/Vail Valley

2.5 out of 5
GreenTree Extended Stay Eagle/Vail Valley
315 Chambers Avenue, Eagle, CO

Reviews

7.4

Good

Rating 10 - Excellent. 268 out of 935 reviews" "
Rating 8 - Good. 315 out of 935 reviews" "
Rating 6 - Okay. 175 out of 935 reviews" "
Rating 4 - Poor. 97 out of 935 reviews" "
Rating 2 - Terrible. 80 out of 935 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean clean clean
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024

6/10 Okay

Eva

Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Great front desk staff, meh property, overpriced, crazy hard to find reasonable priced transportation to nearby airport
Stayed 1 night in Feb 2024

2/10 Terrible

paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from -Dana on 30 Dec 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from -Dana on 18 Nov 2023
We are glad you enjoyed your stay, we hope to see you again.

6/10 Okay

Edward J., Shoreview

Travelled with partner
Disliked: Amenities
Initial impression: Attractive lobby & guest room Upon further review: Room was not as clean as it looked; cable TV was not working due to some kind of systems failure; at check-in we were not informed about how to use stove-top so we thought it didn't work (we later learned, at check-out, that there was a timer). A simple continental breakfast would be a welcome addition.
Stayed 1 night in Oct 2023
Response from -Dana on 29 Oct 2023
We apologize for any inconvenience of your stay, we will be addressing your concerns.

6/10 Okay

Julissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The queen beds where to small, I think they are full not queen. They don’t have the tv’s working, big downer
Stayed 1 night in Oct 2023
Response from -Dana on 29 Oct 2023
If you were in a room with two beds , than yes unfortunately our bed was a double. We apologize for any inconvenience.

8/10 Good

Teresa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Little was in the room in the way of utensils, pots and pans, etc for an extended stay. The staff said they will provide what is needed if asked. I thought the bedding would not be warm enough as the weather was getting cool (mid-Oct). The front desk individual was kind enough to bring 2 heavy blankets to our room. As it turned out, they weren’t needed after all. Comfortable room- spacious.
Stayed 1 night in Oct 2023
Response from -Dana on 29 Oct 2023
Thank you fir taking the time to leave us a review, we hope to see you again!

10/10 Excellent

Jaime

!
Stayed 1 night in Oct 2023
Response from -Dana on 4 Nov 2023
We are glad you enjoyed your stay, we hope to see you again!

8/10 Good

Karin

Liked: Staff & service, room comfort
Just okay.
Hotel is okay. Dated but only used for one night. Right off I70, so good location. Floors were tacky for some reason and the heating/cooling unit was loud but overall okay for the money.
Stayed 1 night in Oct 2023
Response from -Dana on 15 Oct 2023
We are glad you enjoyed your stay! Thank you for taking the time to leave us a review, we will be addressing your concerns.

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service
Place was ok for our needs for one night
Stayed 1 night in Sep 2023
Response from -Dana on 15 Oct 2023
We are glad you enjoyed your stay! Thank you for taking the time to leave us a review, we will be addressing your concerns.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean
Stayed 1 night in Oct 2023
Response from -Dana on 14 Oct 2023
We are glad you enjoyed your stay, we hope to see you again!

6/10 Okay

Justin

Travelled with family
Stayed 1 night in Oct 2023
Response from -Dana on 14 Oct 2023
Thank you for taking the time to leave us a review!

8/10 Good

Sabrie

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night but the room was clean, quiet area, and staff was very friendly. Only thing we didn’t like was the Parking situation but nothing crazy!
Stayed 1 night in Oct 2023
Response from -Dana on 14 Oct 2023
We are glad you enjoyed your stay, we hope to see you again!

6/10 Okay

H.

Liked: Cleanliness, staff & service
The property was good enough and priced well for our needs. The beds were comfortable and it was nice to have a refrigerator and the staff was friendly. We stayed there less than 12 hours so it met our needs. On the down side, the room reaked of marijuana, the TV didn't work, the phone didn't work, and the bathroom didn't have a fan. The property was a bit beaten up. For our needs it was fine and the price was right but if I was staying in the area longer I probably wouldn't stay there.
Stayed 1 night in Oct 2023
Response from -Dana on 8 Oct 2023
Thank you for taking the time to leave us a review! We will be addressing your concerns!

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed had 3 legs, light bulbs burned out, people living there had burned food so whole floor smelled. It was not great.
Stayed 1 night in Oct 2023
Response from -Dana on 8 Oct 2023
Our beds do not have legs as for they are places on top of box springs! We are an extended stay hotel , so yes we do have people living here for the duration of their or what ever the case may be. The majority of our rooms do have kitchens, and we do not control what our guest cook. We are sorry you did not enjoy your stay!

6/10 Okay

Floyd

Travelled with partner
Liked: Staff & service
tv broken, shower head broken. room was clean.
Stayed 1 night in Oct 2023
Response from _Dana on 8 Oct 2023
On behalf of our entire team I would like to apologize for the inconvenience of your stay!

10/10 Excellent

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were a bit thin, you could hear your neighbors, but not too bad. Check in was seamless I was able to get a room same night. Great staff
Stayed 1 night in Sep 2023
Response from -Dana on 30 Sept 2023
Thank you for taking the time to leave us a review, we hope to see you again!

8/10 Good

Scott

Stayed 1 night in Sep 2023
Response from -Dana on 21 Oct 2023
Thank you for taking the time to leave us a review, we hope to see you again!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
I'd splurge for better accommodations next time
The rooms smell strongly from cleaning (sweet, lemony scent). I found a hair on my pillow. A light bulb was out in the bathroom. A/C unit was extremely loud. Worst of all, my smoke alarm started chirping every 30 seconds at 11pm. When I called the from desk, they said Maintenance would be up to fix it. After waiting for 15 minutes, I called back down and they said they didn't have anyone on maintenance duty but they could put me in a new room. New room was fine.
Stayed 1 night in Sep 2023
Response from -Dana on 30 Sept 2023
On behalf of our entire team, I would like to apologize for any inconvenience that you experienced, we will be addressing your concerns!

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place stay.
Rooms are clean and beds are comfy. Luckily we could open a window because cleaning solution smell was pretty strong. Location is great, close to interstate and bars and restaurants. I thought it wasa little pricey but all hotels were expensive. There's a little kitchenette with microwave and fridge.
Stayed 1 night in Sep 2023
Response from -Dana on 30 Sept 2023
Thank you for tasking the time to leave us a review, we are glad you enjoyed your stay! We hope to see you again!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from -Dana on 30 Sept 2023
Thank you for taking the time to leave us a review, we are glad you enjoyed your stay, we hope to see you again.

4/10 Poor

Delbert

Travelled with family
Disliked: Property conditions & facilities
Small double bed, cleaning solution smell, TV didn’t work, small bathroom. I will not go back !
Stayed 2 nights in Sep 2023
Response from -Dana on 23 Sept 2023
Thank you for taking the time to leave us a review!! Unless you reserve a suite , your room will be standard size. We apologize for any inconvenience of your stay!

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economic, quiet, easy parking/access. Terrible coffee maker. Check utensils if you plan on using kitchenette, as ours was missing quite a few basics. A note about your "safety feature" of having your stove hooked up to a timer would be nice rather than trying to figure that out by trial and error.
Stayed 2 nights in Aug 2023
Response from -Dana on 9 Sept 2023
Thank you for taking the time to leave us an honest review. On behalf of our entire team we would like to apologize for any inconvenience and will be addressing your concerns!

8/10 Good

Luz

Travelled with family
Liked: Cleanliness
I enjoyed it ..
Stayed 1 night in Aug 2023
Response from -Dana on 2 Sept 2023
Thank you for taking the time to leave us a review! We are glad you enjoyed your stay, we hope to see you again.

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from -Dana on 2 Sept 2023
W are glad you enjoyed your stay!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from -Dana on 2 Sept 2023
thank you for taking the time to leave us a review!

4/10 Poor

M.

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Check in person unfamiliar with area No smoke alarm in room, phone in room Broken, internet hard to access, no grab bars in “accessible” room, electronic key failed to work. Breakfast advertised on website does not exist, Maybe the worst hotel I’ve stayed in ever in the US.
Stayed 2 nights in Aug 2023
Response from -Dana on 26 Aug 2023
i apologize for the inconvenience of your stay!

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2023
Response from -Dana on 19 Aug 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from -Dana on 19 Aug 2023
We are glad you enjoyed your stay! we hope to see you again.

6/10 Okay

Luke

Stayed 1 night in Aug 2023
Response from -Dana on 2 Sept 2023
Thank you for taking the time to leave us a review, we hope to possibly see you again!

10/10 Excellent

Robyn

Liked: Amenities
Very comfortable accommodation
Stayed 1 night in Jul 2023
Response from Front Desk on 11 Aug 2023
Thank you for taking the time to leave us a review, we hope to see you again!

4/10 Poor

Dagmar

Disliked: Property conditions & facilities
old & dirty
Stayed 1 night in Jul 2023
Response from -dana on 13 Aug 2023
we are sorry that you did not enjoy your stay!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from -Dana on 6 Aug 2023
We are glad you enjoyed your stay. We hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
These rooms are large and well equipped. Service is very good but the TV did not work last night until maintenance came and this morning there is no internet until maintenance comes. Otherwise, very nice
Stayed 1 night in Jul 2023
Response from FD on 28 Jul 2023
Thank you for taking the time to leave us a review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from -Dana on 29 Jul 2023
Thank you for taking the time to leave us a review! We hope to see you again!

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed grilling pork chops and eating them alfresco
Stayed 2 nights in Jul 2023
Response from FD on 28 Jul 2023
Thank you for taking the time to leave us a review

6/10 Okay

Simson

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
AC is unreliable
Ok the problem is the AC. I booked a 2 bed room suite for my family of 3 adults and 2 kids. It is July and it is Colorado but still it is hot. There were two tiny AC units which had some sort of thermostat problem. We all could not sleep until 3:00 am after opening two tiny windows and waiting for the weather to cool down. Bottom line this place is not good for summer conditions.
Stayed 5 nights in Jul 2023
Response from -Dana on 29 Jul 2023
We apologize for any inconvenience, we will be addressing your concerns!

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Staff were great, room clean. Now the bad, over priced, floor was so creaky I thought I was in my grandmas house. No breakfast (no biggie) not even coffee in the lobby offered to guests in the morning. Even cheap hotels do that. We had no choice but to take this room on our travels.
Stayed 1 night in Jul 2023
Response from -Dana on 29 Jul 2023
we apologize for the inconvenience of your stay. we will be addressing your concerns.

6/10 Okay

Kendall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room itself was nice. They just didn’t have any regular coffee for the rooms nor a working ice machine.
Stayed 2 nights in Jul 2023
Response from -dana on 9 Jul 2023
Thank you for taking the time to leave us a review we apologize for any inconvenience of your stay

8/10 Good

Douglas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room very good. A/c. Not so good
Stayed 1 night in Jul 2023
Response from _Dana on 9 Jul 2023
We apologize for the inconvenience of your stay, we will be addressing your concerns.

10/10 Excellent

Donna, Denver

Stayed 1 night in Jun 2023
Response from -dana on 29 Jul 2023
thank you for taking the time to leave us review!

8/10 Good

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from -Dana on 1 Jul 2023
we are glad you enjoyed your stay, we hope to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good staff
The service was great. The hotel in general was run down and our room was tiny
Stayed 2 nights in Jun 2023
Response from -Dana on 1 Jul 2023
Thank you for taking the time to leave us a review, we apologize for any inconvenience of your stay!

6/10 Okay

calvin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We are 80 years old and were given a room the furthest away from everything, room 310. Hotel was empty?
Stayed 1 night in Jun 2023
Response from -DAna on 24 Jun 2023
on behalf of our entire team, we apologize for the inconvenience of your stay.

10/10 Excellent

Kenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Staff was nice and room was clean. AC and TV a bit outdated, but no major complaints
Stayed 1 night in Jun 2023
Response from -dana on 17 Jun 2023
thank you for taking the time to leave us a review! We are glad you enjoyed your stay with us, we hope to see you in!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Ok but not great
Hotel was ok but shower didn’t work at all in the morning and it was too late to do anything- just had to leave. Also they have a sign that they have breakfast but they definitely do not serve it anymore- so that was confusing.
Stayed 1 night in Jun 2023
Response from -Dana on 17 Jun 2023
On behalf of entire team, we apologize for any inconvenience of your stay!

2/10 Terrible

Durga Amruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Room Ever
The room had bed bugs. It was smelly. The beds had hair follicles. They provided 1 bathroom for 6 People. Wash Basin was clogged. No Exhaust Fan. Negative in all perspective. I would rate 0/5
Stayed 1 night in May 2023
Response from -Dana on 4 Jun 2023
We are sorry that you did not enjoy your stay! We do only have 1 bathroom per room and it does address that before you make your reservation. We do have an extra bathroom down stairs. We do wish that you would've addressed your concerns to us while here so that we would've been able to accommodate to you !