Staff is clearly over-trained and over-sensitized. In a normal five-star experience, one has the benefits of well-trained staff but not the inconveniences. At Park Hyatt, it is perfectly possible to be disturbed in the room 8 times in one afternoon and yet the room will not have been cleaned yet by 3.30 pm. It is also perfectly conceivable to have a waiter over breakfast suddenly with his head at 5 cm from your head with the question "any plans for today and how may we assist you", whereas the coffee is still not being served. Plates get whisked away while you're still eating. There's loads of staff running out and about yet the wait for a drink is ten minutes. Quite a paradox.
A 249-room deluxe resort hotel located on sea front in the most idyllic area of South Goa. It is a 15 minute drive from the …More
I did not think that this hotel was a five star hotel as the staff kept saying. I did not agree with their rating and I would only give it 3.5 star rating. We had to turn on the hot water gizzer 15 minutes prior to showering and unfortunately we had some ant issues in the bathroom basin, which they ratified for a day but the ants came back next day.
Ideal area if you want to chill out near enough if you want to visit the madness of the North ie Anjun market and Baga. Been to hotel before and it could do with being updated. Love the beach stretches for ever and not crowded at all. Would definitely go back.
Traveller from london
Located on the exotic beach of Majorda, this resort is ISO certified and is built in the Old Portuguese style of …More
Loved every minute at the Planet Hollywood. The staff is absolutely fantastic. Every detail was thoroughly thought out. Would recommend to a friend in a heartbeat. Only downside is it's an hour away from Baga but we wanted quiet anyway. I'd suggest you just go ahead and book this hotel!
We enjoyed our stay and would probably go back. I do believe that the hotel was overpriced. The service was very temperamental! I think this could be improved. The Sunday lunch was excellent! The spice restaurant was beautiful but unfortunately the food was terrible!
"Good but relatively expensive, inattentive staff"
We had a 5 day break after a month of Indian travel. Be aware that the rooms in a block are different configurations. We asked to be moved to a room with a balcony rather than a glassed in view.
The hotel charges western prices but still is in India and staff can be inattentive. Early check in is not available ( an elderly couple languished between the restaurant and foyer after arriving at 7am until 1:30pm!) nor is late checkout (we were offered until 12pm although we were prepared to pay until 3pm) despite low occupancy.
The WiFi is not free in your room however is within the lobby.
We had breakfast included which was important after our travels and food was generally good quality. Prices are again relatively high however.
The hotel is isolated but there are a few beach shacks for variety and the beach is suitable, even for small children.
Make sure to advise staff of your requirements for cleaning well in advance and also front desk staff. My wife was unwell and is quite private regarding room servicing. Given advice that we would be out (seeking medicine) we returned after 3 hours to find the room unserviced despite a phone call to housekeeping.
The hotel is reminiscent of time share places and, as such, has good facilities.
Vehicle rental is available a couple of 100 metres up the road as is an airport transfer service.
Located between Majorda and Colva, Uttorda Beach is known for its seafood and casual beachside dining. Although surrounded by fields, the sun and sand make the area a popular tourist destination. The less-travelled areas of Uttorda Beach are filled with fishing villages, local culture, and Christian history dating back to the 17th century.
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