Breakfast, lunch, dinner served; Regional cuisine, garden views

Reviews of Berghotel Amersfoort, BW Signature Collection

4 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 336 reviews" "
Rating 8 - Good. 140 out of 336 reviews" "
Rating 6 - Okay. 47 out of 336 reviews" "
Rating 4 - Poor. 11 out of 336 reviews" "
Rating 2 - Terrible. 5 out of 336 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

WAEL

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Marie on 10 Dec 2023
Geachte gast, hartelijk dank voor uw review.Vriendelijke groet, Team Amrath Berghotel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Marie on 6 Nov 2023
Geachte gast, hartelijk dank voor uw review. Fijn om te horen dat u genoten. Team Amrath Berghotel

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Marie on 24 Jul 2023
Geachte gast, hartelijk dank voor uw review. Fijn om te vernemen dat u een fijn verblijf bij ons heeft gehad. Hartelijke groet, Team Amrath Berghotel

8/10 Good

William, Auckland

Business traveller
Liked: Cleanliness, staff & service
My second room is requested for was fine and quiet. The other room had mold, needs renovating….
Stayed 1 night in Mar 2023
Response from Marie on 2 Apr 2023
Geachte heer, dank voor uw review. We zijn druk bezig om onze hotelkamers op korte termijn aan te pakken. Helaas is door de corona periode hier vertraging in opgetreden, zoals u kunt begrijpen. Fijn dat uw andere kamer goed bevallen is. Hartelijke groet, Team Amrath Berghotel

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Shirt business trip
Unfortunately the room was so cold during the night. There is an air conditioning unit that pumps out warmish air but it’s incredibly noisy. The noise from other guests echoes down the corridor and it’s very difficult to get any peaceful sleep. I was glad to leave and go to another hotel so I was able to get some rest. On a plus note that staff are incredible friendly and the breakfast served is of very high quality.
Stayed 2 nights in Mar 2023
Response from Marie on 20 Mar 2023
Dear guest, we are very sorry to hear that your stay wasn't pleasant. Did you ask our frontdesk to help you with this, to give you a solution at that moment?Unfortunately we can not help that other guest sometimes are noisy. Happy to hear that our staff is good and friendly.Kind regards, Team Amrath Berghotel

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023
Response from Marie on 20 Mar 2023
Dear guest, thank you for your review.We are pleased to hear that you had a pleasant stay.Kind regards,Team Amrath Berghotel

8/10 Good

Wilhelmus, Auckland

Business traveller
Liked: Cleanliness
in the woods hotel
Stayed 1 night in Mar 2023
Response from Marie on 19 Mar 2023
Dear guest, Thank you for your review. We are very pleased to hear that you had a pleasant stay. Kind regards, Team Amräth Berghotel Amersfoort.

2/10 Terrible

Kadrian

Travelled with partner
Disliked: Cleanliness, staff & service
No cleaner during a long stay leads to piles of trash in the hallway. No clean towels. Very poor hygiene management.
Stayed 4 nights in Feb 2023
Response from Marie on 13 Feb 2023
Dear guest, we are very sorry for your discomfort. We will mention this at our housekeeping department.Kind regards, Team Amrath Berghotel

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 6 nights in Oct 2022
Response from MFS on 22 Oct 2022
Dear guest, Thank you very much for your nice review. We are pleased to hear that you had a good stay at our hotel. Kind regards, Team Berghotel

10/10 Excellent

Antonia Wilhelmina de

Liked: Staff & service, amenities, property conditions & facilities
Well equipped hotel room, comfortable bed and big fluffy pillows. Big window that opens, looking out onto a quiet residential street. Friendly, very helpful staff. Excellent breakfast every morning.
Stayed 4 nights in Sep 2022
Response from MFS on 25 Sept 2022
Dear guest, thank you very much for your nice review. We are very pleased that you had a nice stay at our hotel.Kind regards, Team Berghotel

10/10 Excellent

Wilhelmus, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient comfortable place
Stayed 1 night in Aug 2022
Response from MFS on 19 Aug 2022
Geachte gast, hartelijk dank dat u de moeite neemt ons een review te sturen. Dank voor uw mooie beoordeling. U begrijpt dat wij daar erg blij van worden, want wij willen graag dat onze gasten een goed verblijf hebben op de Berg. Wij hopen u snel weer te mogen ontmoeten in ons hotel. Hartelijke groet, Team Berghotel

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect. Besides being a very nice property the staff was able to accommodate some special requests that I have had problems with at other hotels. Absolutely lovely place. Would absolutely stay there again when in that part of the world.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
My trainig was held at the same location, do very convenient. The room was nice and clean. The surroundings are very nice.
Stayed 3 nights in May 2021
Response from Team Berghotel on 14 Jun 2021
Dear Sir, Madam, Thank you for your kind words, we hope that we can welcome you again in our hotel. Have a nice day. Kind regards, from Team Berghotel, Kirsten Kooijman-Smit Reservations & Guest Relations Manager

10/10 Excellent

Daniel

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great place to stay
Stayed 1 night in Feb 2020
Response from Bergteam on 10 Mar 2020
Dear Daniel, Thank you for your review, we are very happy to hear that you enjoyed your stay in our hotel. We look forward to welcome you again. Kind regards, The Bergteam

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable room. Had food in the restaurant which was very good. Ice cold beer & friendly & helpful staff. Plenty of parking. Would definitely stay again.
Stayed 1 night in Dec 2019
Response from The Bergteam on 3 Feb 2020
Dear, We are very happy to hear that you had a nice stay. Thank you for the good feedback. Kind regards, The Bergteam

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff @ Amersfoort
A good hotel with great staff, will stay again.
Stayed 2 nights in Dec 2019
Response from Het Bergteam on 24 Dec 2019
Dear Tony, We are glad that you enjoyed your stay. we hope to welkcome you again in 2020. Merry Christmas! Het Bergteam

8/10 Good

Cameron

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great service but shower smelt a little funky
The shower had quite a weird smell and there wasnt a great deal of space, also i didnt realise but i quite like the shower to be in a seperate room however this is the first time its been just a closet as part of my room.
Stayed 5 nights in Nov 2019

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019
Response from Het Bergteam on 2 Oct 2019
Geachte heer/mevrouw, dank voor uw feedback! Wij hopen u in de toekomst weer te mogen verwelkomen. Met hartelijke groet,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Het Bergteam on 9 Aug 2019
Thank you for your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly reception and rooms perfectly ok, hotel just felt rather flat so we changed hotels to a better located one for our purpose. Nice coffee area with cookies
Stayed 3 nights in Jul 2019
Response from Het Bergteam on 22 Jul 2019
Dear Mr/Mrs, thank you for your feedback! We're glad to read the service of the Berghotelteam and your hotelroom fits your needs. We're also very satisfied you've enjoyed the extra facilities of the Berghotel. We hope to welcome you again! Kind regards, The Berghotelteam

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from Het Bergteam on 17 Jul 2019
Dear Mr/Mrs, thank you for your feedback. Kind regards, The Bergteam

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berghotel pros and cons
Stayed for 4 nights, nice surroundings, great terrace, friendly staff and clean. Very easy access from the highway. The only thing to improve are the door locking sound..It's too loud, it wakes you up during the night and early morning when other guests are leaving the room!
Stayed 4 nights in Jun 2019
Response from The Bergteam on 18 Jun 2019
Thank you for your feedback!

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Het Bergteam on 18 Apr 2019
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big room with jacuzzi and great view Good breakfast
Stayed 1 night in Jan 2019
Response from Het Bergteam on 12 Jan 2019
Thank you for your review! Het Bergteam

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly and helpful staff. Walls seem really thin or there's no sound proofing, you can hear everything! Breakfast wasn't the best for the price. 30 minute walk from Amersfoort town centre.
Stayed 4 nights in Dec 2018
Response from Het Bergteam on 10 Jan 2019
Thank you for you review and feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Het Bergteam on 16 Jan 2019
Thank you for your review!

8/10 Good

Nic, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet neighbourhood location within 15 minutes walking of the station and the town. Breakfast selection adequate. Restaurant menu limited. Food good. Staff and service excellent.
Stayed 3 nights in Oct 2018
Response from Het Bergteam on 10 Jan 2019
Dear Nic, Thank you for your review!

8/10 Good

Gail

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice neighbourhood, lovely looking hotel but a bit dated inside. No lift and needed to ask about breakfast. Given no information about the hotel or amenaties.
Stayed 1 night in Aug 2018
Response from The Bergteam on 16 Jan 2019
Dear Gail, Thank you for your review and feedback.

10/10 Excellent

Ralph, Somerset

Fabulous hotel
Stayed 1 night in Jul 2018
Response from The Bergteam on 16 Jan 2019
Thank yu for your review!

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from The Bergteam on 16 Jan 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant at the hotel is very good.
Stayed 1 night in Jul 2018
Response from The Bergteam on 16 Jan 2019
Thank you for your review!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Would stay there again
Stayed 1 night in May 2018
Response from The Bergteam on 16 Jan 2019
Thank you for your nice review!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Bergteam on 16 Jan 2019
Thank you for your review!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from The Bergteam on 16 Jan 2019
Thank you for your review!

2/10 Terrible

Peter, Orlando, FL

Liked: Cleanliness
Disliked: Staff & service
Nice facility but needs management improvement
We were looking for a hotel to stay at regularly due to our kids living in Amersfoort, while we live abroad. But during our stay on Dec 14th, at 8:30 a maintenance person came barging into the room while we were sleeping late (jet-lag) saying that he had a report of an overflowing shower. False alarm..... Then 30 minutes later the cleaning lady knocked and immediately walked in to see if we had already left, and woke us up again. She then proceeded to have a discussion for about 10 minutes with a colleague outside our door, and we found out that the sound insulation was not good as we could follow the entire discussion. Right before checking out she again walked into the room and opened the door so forcefully that my wife who was about to open the door got her finger smashed between the room door and the bathroom door, causing a large bruise and a fingernail that will likely fall off soon. We heard that the cleaning staff knocked on every room door. This seems to be their method to see which rooms they could clean. I think Best Western in The Netherlands has not yet figured out that the front desk should be advising the cleaning staff about which rooms have been checked out, but rather they leave it up to the cleaning folks to ask the guests themselves if they are still in the room...... One more thing: almost all the parking spots in front of the hotel entrance say "Reserved for Trainers".
Stayed 1 night in Dec 2017
Response from Bergteam on 3 Jan 2018
Dear Peter, thank you for your review. We are very sorry to hear that your stay was not as expected. We will use your feedback internally to discuss. We hope to welcome you once again. Kind regards, Team Berghotel Amersfoort

8/10 Good

Nzar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant experience at this hotel. We were just there for the night so we did not see the surrounding area.
Stayed 1 night in Oct 2017

8/10 Good

Daniela

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Wing Yee Winnie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Poor sound proof
The sound proof was bad. I had a bad experience as there were guests coming in at 130am in the morning. It's a disaster.
Stayed 2 nights in Aug 2017

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in Amersfoort
We enjoyed one overnight stay. This hotel was close to sights in Amersfoort but we enjoyed free parking and a complete breakfast buffet. The bed was very comfortable. The only downside was the room was a little cramped but adequate for a one night stay
Stayed 1 night in Jul 2017

8/10 Good

Ion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely comfortable stay
Our pleasant stay was only slightly spoilt by the distance of the hotel from the centre of Amersfoort .Excellent evening menu.

8/10 Good

Maria, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities
Great terrasse
The hotel has a great terrasse with a wide variety of easy chairs and loungers. They even provided sun cream. The room had recently been renovated. However the furniture was now very sparse. No bedside tables, no drawers under the bureau and only one very high shelf. There was nowhere to put your clothes apart from a few coat hangers. Fine if staying one or two nights but not if you are staying longer. There was plenty of space to put chest of drawers or some shelves. Staff was very friendly.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
About the hotel
The worst hotel in the world Service is very poor and toilet Bad

8/10 Good

Christopher, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
The hotel was used as an overnight stop during a journey across Netherlands. We had looked around the town before checking in and it was a lovely historical town. Once checked in, we remained at the hotel until departure next morning. Dinner was very good and the buffet breakfast was varied and also very good.

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Loved my stay at this hotel, the room had a slightly unusual layout but it was really high quality. The bed was extremely comfortable and the sofa was also very relaxing. The shower, toilet and sink area were all separated which worked well and everything was well lit and with plenty of space to move about.

10/10 Excellent

Lorraine, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fabulous stay, lovely hotel staff extremely helpful, we are already planning our next visit. Very highly recommended

8/10 Good

Shaun, Shaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business or pleasure
I stayed one night for business and the hotel was very comfortable. I had a meal in the restaurant which was of a very high standard. The only problem I found was that I couldn't get onto the internet, but apart from that everything was fine. I will stay again.

8/10 Good

Ronnie, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a great location
I had a car with me when I stayed here, so it made it easy for me to get around. I was looking for a quiet place to recover from my jet lag, not to far from things to do and places to eat. The room was nice (firm matress, tile floors) and was laid out well. I did not hang out there much, but when I was there I was comfortable.