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Reviews of Shiretoko Village

2.5 out of 5
Shiretoko Village
Utoro Nakajima 125, Shari, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 76 reviews" "
Rating 8 - Good. 25 out of 76 reviews" "
Rating 6 - Okay. 9 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable stay
温泉がとっても良かったです。フロントの人も親切でしたし、掃除とかもきちんとされていて、コスパの良いホテルだったと思います。
Stayed 1 night in Feb 2022

6/10 Okay

Roberto

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Hans

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place was dirty and shaby. There was mold in the bathroom
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
They picked us up at the bus station when we arrived in Shiretoko and brought us to our bus stop for our teip to Sounkyo. Crab dinner is excellent. A must-try! The corridor and one of our rooms smelled of kerosene (probably used for the heater) but they immediately changed the room. The room is clean except that I found a hairball in our futon. I found the breakfast wanting. I might look for another place next time I visit Utoro
Stayed 2 nights in Feb 2019

10/10 Excellent

sheng jie, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen great stay good location
It was good comfortable. Meals are perfect. We ate till full and the onsen was good and temperature was great
Stayed 1 night in Feb 2019

8/10 Good

Cheryl, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
A very traditional ryokan. Their staff was super friendly and helpful, and helped arranged for the cruise out to see the Shiretoko Pennisular. Food was spectacular - especially the first night dinner with the crabs. Very generous portions of their delicious food. Onsen was decent, and relatively clean. The room was nice and spacious, and we appreciated that the staff helped us to lay out the futons while we were having dinner at the dinning hall. The only issue we had was that there were lots of bugs in the inn everywhere. We see them along corridors, in the onsen area, even in our bedrooms! They provided masking tape in our rooms, which was meant for us to zap these bugs away when we saw them. But the bugs weren't enough to ruin our stay. Overall, a very pleasant stay, and we will recommend this place to other travelers.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a great Japanese Experience.
The staff are welcoming and friendly. Room was spacious and shared bathroom etc were adequate and well maintained. It's a difficult 10-15 minutes uphill walk from Utoro bus terminal..especially if you have luggages and it's a hot sunny day.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and helpful front desk. Excellent restaurant with great and friendly service. Really cozy feeling.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly People
Hotel provided free pickup, drop. Also, they provided free drop to a tourist site, Shiretoko drift ice festival by themselves. Onsen and room has great views. Rooms were properly heated and were clean.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
High point: the included meals
Good base for visiting the Shiretoko area. Comfortable rooms however thin insulation, footsteps heard booming throughout the day. Absolute value in terms of meals served. Included breakfast and dinner was sumptuous and delicious.
Stayed 4 nights in Jul 2017

10/10 Excellent

Augustine, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dinner and comfortable stay
Tatami style bedroom with excellent dinner for my family. We enjoyed very much with the serving and hospitality by the staff. We also enjoyed the onsen although its size is adequate for smaller group of visitors at a time. Hoping to come again in the future.
Stayed 1 night in Jun 2017

10/10 Excellent

Chee Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean room was provided. Seafood provided was really fresh. Value for money. Service was excellent.
Stayed 1 night in Jun 2017

6/10 Okay

Tommy

No Frills Basic Place to Stay
The Inn has a hostel vibe. There are shared toilets and showers if you booked a room without facilities. However we booked a room with a toilet and shower so this was not an issue. We did not book meals and when we asked the hotel if we could pay for it when we got there they said no. So make sure to have your meals planned out! If not, you will need to grab something from the 7-11 since most restaurants close by 8PM. There is an Onsen in the Hotel, but it is very basic and the water was brown when we used it.

8/10 Good

JonathanR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful manager!
Amazing....would go back there one day

10/10 Excellent

okamoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一人旅で利用させていただきました
トイレ付きのお部屋に宿泊しました。 とても清潔感があり快適に過ごせました。 お料理も源泉掛け流し温泉もサイコーでした。 お部屋の掃除が必要な場合は、外出時に一言お伝えしたほうが良いと思います。
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Tetsuya, Ichikawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
知床が近く立地は申し分ないですよ 温泉もあり快適な滞在ができました そうそう、近くでキタキツネに会えました　 いつも会えるわけではないけど、それほど自然に近い環境で、運が良ければ野生動物に会えるかもね
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2021

8/10 Good

tomohiro

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
まあまあ
車でしか行けない場所にあります。 古びた温泉宿的な雰囲気の旅館みたいな感じでした。街までは何もない道を歩いて20分くらいかかります。夏ならまだしも、冬はかなり歩いて街に行くのは厳しと思います。 旅館の近くには食べる所やコンビニは無く、食事を付けない場合は、車で5分の街に行く事になります。 ちなみに、旅館のご飯はよかったです。 お風呂は露天風呂はありませんが、なかなか良かったです。 ビールも館内でそれほど高い値段ではなく売っていました。 総合的にはまた泊まっても良いと思います。
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

RUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

DAISUKE

Liked: Staff & service, property conditions & facilities, room comfort
全体的に良かったです
素晴らしい温泉と屋内の雰囲気でした。中も綺麗で良かったです。（ただ少し中心部よりは坂を上がるので、先にコンビニで食料品は購入してから来られるのがよいです!）
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
夕食が非常に良かったです。二泊しましたが、地元の魚介類がふんだんに使われて、珍しい魚の料理もあり、種類、量とも大変満足しました。温泉も大変満足でした。
Stayed 2 nights in Aug 2021

10/10 Excellent

いくこ

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
路面凍結で困っていたところ 代わりの道が載ったプリントアウトして 説明してもらい助かりました。
Stayed 1 night in May 2021

8/10 Good

YUTAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
概ね満足だが改善点はあり。
建物は古いが全体的に清潔感は保たれていた。お風呂の温泉もかなり良い雰囲気。しかし古いながらなのか実家のにおいのような香りを感じます。部屋も、布団など基本的には清潔でしたがごはんつぶが落ちていたのでちょっとだけマイナスかと。この値段ならもう少し頑張ってほしかったな、と。
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
市街地から離れているけど車利用であれば問題無い。リーズナブルに宿泊出来、温泉に入れる。温泉目的で訪れても良いかも。
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウトロの町から少し離れたところにあるが、気にならない。 温泉がすごく気持ちいいし、いつでも入れるのはありがたい。
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルスタッフに送迎のことで無理を言いましたが、親切に対応していただいて、感謝しております。食堂の配膳スタッフが、気持ちの良い接客でした。ご飯もボリュームたっぷりでお腹いっぱいになりました。
Stayed 1 night in Feb 2021

10/10 Excellent

JUMPEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的に満足できる。
施設は清潔だった。 リビングや台所も使いやすい。 セキュリティ上、仕方がないが玄関や部屋のドアを開けるときに複雑なパスワードを入れないといけないのがめんどくさい。 部屋のドアの開け閉めが結構な音がするので、寝てると起きてしまう。 お風呂はお湯が熱めで気持ちが良かった。
Stayed 1 night in Aug 2020

10/10 Excellent

manabu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
星4
立地良い。 温泉に浸かれる。 wi-fi繋がらない。
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ホテルズドットコムの安い部屋は別館を案内される
まず、宿泊施設が別館(しかも別名称)。 記載が無い。 お風呂が本館にあるので、 いくら道路を挟んだ真向かいでも非常に微妙。 ． あと、部屋のドアが自重できちんと閉まらないので 鍵が開けっ放しになっている。 建て付けが悪いのか、歪んでるのか。 いずれにしろ女性フロアでこれは致命的。 ． ドライヤーの使用時間が明記されていないので、 朝5時から使う人がいる。 女性フロアの真正面に洗面台があるのに。 あれは叩き起こされる。 ． あれ、良かった点は何だろう？
Stayed 1 night in Feb 2020

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉が良かったです。またベッドも清潔でした。
ドミトリーでしたが、お客さん同士の交流はあまりありませんでした。温泉が朝まで入れるのは嬉しいです。
Stayed 4 nights in Feb 2020

8/10 Good

aki

Stayed 1 night in Nov 2019

10/10 Excellent

ayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
セキュリティの為に建物や部屋に入る時に暗証番号を入れる様になっている。貴重品はベッドの上に金庫があるので安心。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン、夕食共に丁寧な説明をしていただき最高に良かったです。
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブルな価格でドミトリーが使えるので良い。
Stayed 2 nights in Aug 2019

6/10 Okay

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
自然に囲まれた源泉かけ流しの宿
全体としては、昭和４０年台から経営されている宿としいう感じ。はなれの部屋はテレビが新しいほかは、古い設備だった。風呂と朝食はよい。一般の客室とドミトリーは高評価かもしれないが、中間価格の滞在はもう一つという感じであった。
Stayed 1 night in Aug 2019

8/10 Good

Mitsu

Liked: Staff & service, property conditions & facilities
部屋は少し狭かったですが、大風呂は気持ち良かったです。トイレや洗面所は共有で、お茶は廊下にあるサーバーのを飲めるようになってました。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
私達、シニアには、畳の部屋は大変だった。予約したあと気づいたので仕方ないけどアメニティも最低限だけだった。
Stayed 2 nights in Jul 2019