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Reviews of Plaza Fuerte Hotel

3 out of 5
Plaza Fuerte Hotel
Bartolome Mitre, 1361, Montevideo

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 114 reviews" "
Rating 8 - Good. 48 out of 114 reviews" "
Rating 6 - Okay. 16 out of 114 reviews" "
Rating 4 - Poor. 10 out of 114 reviews" "
Rating 2 - Terrible. 4 out of 114 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Julie, OTTAWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and quiet
This is a beautiful hotel in a great location in the old part of the city. It is very safe and nice and quiet (except one night a very loud service truck was making lots of noise at 4 am).

8/10 Good

Kari, Aguas Dulces, Rocha via Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in OldTown Montevideo
Mixup with room details, but the Hotel Manager was able to come up with a fair solution. Marcelo is Awesome. We have stayed here before and plan on coming back in November.

8/10 Good

Phebe, The Universe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel in the old city
There was some confusion about our room - our paperwork from hotels.com said we were getting a king bed, but upon arrival we were shown to a superior room with a double. We talked to the desk staff about this and were upgraded to a small king (no other way to describe it). But this room was on only one floor, and as 60-something yr olds, we preferred that to the other room which had a loft bedroom and narrow stairs.

8/10 Good

Allen, s

Liked: Staff & service, property conditions & facilities
Lots of character and great location.
Great character building in the Old City and close to central city and beach front.

10/10 Excellent

keith, Bellingham, Wash.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure Fuerte
Great breakfast balcony above Sarandi. Terrace could be great with a little shade were offerred.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Very pleasant area for tourists wishing to walk to interesting areas, good shopping and apparently considered a safe area at night.

8/10 Good

Nina, Sydney, Australia

Liked: Staff & service
Not for sleepwalkers
This is an old hotel, but it has charm. The lift is quaint and well-maintained. The most unusual feature of our room (all rooms?) is that the sleeping quarters and bathroom are one storey above the lounge area, up a flight of steep stairs. Not a comforting thought if you are inclined to sleep walk ... and a bit challenging if you have rickety knees! Good location for Marcado del Puerto (about a 10 minute walk) and the old city, with all the street vendor stalls en route. It is extremely well located for Teatro Solis and downtown shopping as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great location. Beautiful hotel. Staff was really nice and very helpful.

4/10 Poor

Deisy, Los Angeles

Disliked: Cleanliness, property conditions & facilities
The hotel is worn out and the wifi was so terrible I accumulated over $200 in charges to use other ways of communicating for work offline.

8/10 Good

Robert, Washington DC

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good but old
The hotel was good and well situated in the old town. Stayed in a 2 floor loft suite which had a cool layout. Might not be for everyone because the stairs are narrow. The bathroom is upstairs along with the bed. The room and the hotel are dated and I expected them to be newer from the photos. Breakfast was okay with some fruit, bread, ham, cheese, and eggs. Juice, coffee, and tea was available as well.

6/10 Okay

Russell A. Robinson, San Francisco

Liked: Cleanliness
Looks better in photographs
Liked the hotel. The AC did not work, which made sleeping difficult. Could not open window at night because too much street noise.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
nice staff but hotel very cold!
no hot water, no electricity for heating, very dirty. safe not working in the room, tolilet didn't flush. staff very friendly and helpful, but unfortunately couldn't fix heating.

10/10 Excellent

Elizabeth, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
I spent 2 nights at this hotel, and loved it. Diego at the front desk spoke English and was fantastic in offering ideas on things to do and see in MVD. He told me about Greeting Man .... many locals don't even know about this sculpture! The hotel even loaned me an adapter for my e-reader, no questions asked. The room was an unusual loft layout, but efficient. Plenty of heat too on those cold nights. The location of the hotel is in the Old City- within walking distance of everything. And many of the bus routes end at the Plaza nearby, so it's easy to get home. Breakfast was delicious (Illy coffee!) and robust. I give this place five out of 5, except for the night staff who didn't seem to care much about guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Staff is very friendly and helpful. Very clean rooms. Location is not great.

10/10 Excellent

Leah, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to many sights
The service was friendly and impeccable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Arialdy, New York.

Liked: Cleanliness, staff & service
Beautiful, elegant and antique building.
Was very nice and calm , fell great with the treat from the employs.

10/10 Excellent

marc02k, São Paulo, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good architecture and location, recomended
Close to most places, good bars pubs and restaurants. the view to the old city Gate is great. The old lifter from 1913 is a charm on the stay, good service and Very clean. Highly recomended. Some noise From the bars is consequence but at same time brings a security character. For me it was Ok.
room view apt 204
old architecture charm

8/10 Good

roger, toronto

Liked: Staff & service, room comfort
great staff, great location
a great restaurant just down the street, Duetto

8/10 Good

roger, toronto

Liked: Staff & service, room comfort
great staff, great location
a great restaurant just down the street, Duetto

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Liam, Sydney Australia

Liked: Cleanliness, staff & service, room comfort
Good place to stay in Montevideo
This is a well located hotel, with great breakfasts and absolutely fantastic staff. We were not disturbed by the restaurants down the street but this may depend on your room. The rooms are definitely due for some maintenance our airconditioner had a flooding problem, but are still comfortable and spacious.. As for value for money it would depend on what rate you were able to get, the rack rate is definitely not value for money, but the internet 3 day rate was excellent value. If you have problems with stairs this would not be a good place to stay as the beds are on a mezzanine floor and breakfast is up a flight of stairs,.

6/10 Okay

Johnny, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities
cool spot in a desolate neighborhood
The one way street to this hotel is under construction, forcing you to either drive through the pedestrian avenues or reverse for a city block to get there. If you are traveling via cab you can haul your bags for a block. Once there things get better. The staff is friendly and helpful. The rooms are spacious and modern. And the elevator is really cool. There is no restaurant, but you can walk across the street to Don's. The hotel is located south of Centro in the Old Town area, which is cool to walk around for a day at the most. The bars around the hotel are fun but would probably deter families and business folks from staying here. Overall, this is a great hotel to see the old part of the city before heading to greener pastures along the coast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will go again
jacuzzi did not work and was not fixed during stay. otherwsie, all great

4/10 Poor

David, Palm Desert, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to sleep at night, don't visit this hotel!
What the other guests note about this hotel is true: clean rooms, courteous staff, great down-town location, older hotel building with character and reasonable rates, BUT you would be well advised to avoid this hotel! The staff did not notify us that there is an incredibly noisy discotec directly across the hotel and its patrons spill out onto the streets and yell, scream and laugh until 5-6 each morning! Remember, in the States, bar/discos close at 2am, but not in Uruguay. They close at 6am and don't get started until midnight. Thus, the street was quiet as we went to bed, but we were soon woken up with the tremendous noise from across the street. When we contacted the staff twice about this problem, they never offered to reduce the price nor to offer us a room at the back of the hotel where the sounds should be less intense. Bottom line: if you want more than a couple hours of sleep a night, avoid this hotel!

10/10 Excellent

Antonio, Tuxtla Gutierrez, Chiapas, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montevideo's best boutique hotel
Excelent hotel well ubicated in the heart of Ciudad Vieja. A must while visisting Montevideo

2/10 Terrible

Fran, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and dirty.
In a scary neighborhood. Had my purse snatched in the afternoon, and only a block from the hotel.

8/10 Good

LINA, CLEARWATER, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Rooms
Very nice and clean rooms, I love the location, nice bars across from the hotel!

8/10 Good

Greg, Georgia, USA

Liked: Cleanliness, staff & service, room comfort
Great building, great location
The building is a beautiful old structure that has gone through a funky modern renovation. The building was built to last 500 years and the renovation was built to last about 10. That said, we loved it and the area. The bathroom was pretty disfunctional with a leaky shower and wobbley john. The rooftop breakfast area/bar is great and the food is great. All the staff were over the top nice. I am glad I am not the maintence guy but would stay there again. It was a great value as well.

10/10 Excellent

Patrick., Port Moody, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
We enjoyed everything about this hotel except maybe the late night partying on the streets. We were on the 3rd floor, and lost no sleep over the partying. Reception was great--really friendly and accomodating, the room looks great with the high ceilings and lots of space. We liked the breakfast, enjoyed drinks in the rooftop bar/restaurant, and it is handy to the old town tourist area. No complaints at all.

10/10 Excellent

Stu, Newton Centre MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Plaza Fuerte
Great, small hotel directly near main Plaza in downtown Montevideo. Nice breakfast included. Quaint old-style self-service elevator. Newly decorated rooms with balconies. Excellent price.

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendado
Poca limpieza de las habitaciones y servicios deficientes;

8/10 Good

Paulo Cesar

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Excelente localização
De um modo geral é um bom hotel, apenas o café da manhã deixa um pouco a desejar pela falta de variedade.

6/10 Okay

Adriana

Disliked: Room comfort
bem localizado, mas podia ser melhor
O hotel é muito bem localizado, no entanto, apesar de ter sido reformado, o quarto que ficamos necessitava de uma série de pequenos reparos. Cortina emperrada e suja, colchão velho e com buraco, chuveiro com pouca água, ralos entupidos, penduradores de toalha caindo, enfim, coisas que atestam a falta de cuidado com os detalhes

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Má vontade do recepcionista criou transtorno
Fui para montevideo no dia 24/07 a principio até o dia 27/07, como precisava ficar mais um dia, avisei na recepção que ficaria e foi me avisado que não teria problema, chegando para fazer a confirmação tinha trocado o recepcionista, onde me falou que eu teria uma hora para sair do quarto, saí apavorado pois estava com a família e principalmente criança, achei outro hotel, mas só poderia entrar depois das 17 horas, coloquei tudo no carro, e fomos matar tempo ate as 17, quando retornei no hotel para buscar uma carregador de celular que tinha esquecido, tinha mudado o recepcionista, e a menina falou que tinha quarto sobrando, que o rapaz talvez tenha ficado com preguiça de procurar quarto disponível.

2/10 Terrible

Jeferson, Novo Hamburgo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
desagradável
somente uma noite. mas não ficaria mais que uma noite no hotel. surpresa ao abrir torneira do banheiro e sentir um cheiro na agua desagradável. pode ter sido pontual, talvez só no meu quarto. não sei. mas tive que usar água mineral para escovar os dentes.

2/10 Terrible

TACIANO, RIBEIRAO PRETO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrivel, sujo e fedido!
Péssimo! De longe o pior hotel que já fiquei, e nao costumo ficar em lugares chiques. As fotos devem ter sido tiradas em alguma reforma que o hotel fez a muitos anos atrás. A limpeza nao existe, havia urina na tampa da privada, tive que passar alcool e desinfetante em tudo, o quarto que a minha irma ficou no andar acima do meu era pior e fedia esgoto, sem o menor exagero. A localizacao até que é boa, próximo dos pontos turísticos, mas a noite parece um pouco perigoso. Fiquei no hotel, pois eram apenas dois dias e nao estava com a menor paciencia de ter que brigar para que devolvessem meu dinheiro e depois procurar um outro lugar. Mas de maneira alguma recomendo a qualquer pessoa que fique nesse hotel. Importante registrar que os comentários que vi nao retratavam a realidade.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização
A localização é a melhor possível em Montevideo e os funcionários são sempre muito cordiais. O elevador é um show a parte!

8/10 Good

Marcela

Liked: Staff & service, room comfort
Disliked: Cleanliness

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Talita, Australia

Liked: Property conditions & facilities
Disliked: Room comfort
The entrance of hotel was very pretty, red carpet, high ceiling, but my room was a disappointment. The mattress was really old, the springs were visible and uncomfortable. The toilet was broken, we had to manually flush every time. The location on the other hand was fantastic, close to hop on hop off bus, city centre and restaurants.

10/10 Excellent

Guilherme, Palhoça, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência no coração da Cidade Velha
Excelente hotel! Quarto extremamente espaçoso, funcionários cordiais e educados, café da manhã excelente e em um bairro lindo! Uma pena não ter estacionamento próprio, mas tem um a poucas quadras

8/10 Good

Celeste, Tigre( buenos aires)

Liked: Cleanliness, staff & service, room comfort
Conectar para cambiar la reserva! Y conexión o log
Muy bien! Solo que necesito que asesoren o tengan promociones para los que conectamos en Uruguay y decidimos quedarnos ... Como lo hago y haría? Ya que al regreso me Gustaría reservar este hotel! 13 /03/15

10/10 Excellent

Mayra, Rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia. Funcionários muito prestativos, nos atenderam em tudo o que precisamos. Definitivamente quando eu voltar à Montevidéu, me hospedo novamente no hotel.

8/10 Good

Lucas, São Paulo - Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção para conforto, localização e custo.
O hotel está localizado a menos de 1 minuto a pé da Puerta de Ciudadela, ótima localização para todos que querem conhecer os principais pontos turísticos. Por se tratar do centro da cidade é importante ficar atento a noite, pois podem ocorrer furtos, como em qualquer outra localização na américa latina. Sobre as acomodações e serviços, o staff é muito amigável e me ajudou com passeios e transfers para aeroporto. O quarto é grande e muito moderno, somente tive um problema que o banheiro não possuía maçaneta, portanto a porta não fechava totalmente, mas nada que atrapalhou a viagem. Fiquei no 403. Qualidade do Wi-Fi não é das melhores, porém estava viajando a turismo então não havia grande necessidade de uso, porém caso sua opção seja trabalho, recomendo buscar outro hotel ou possuir um roteador em caso de necessidade.

6/10 Okay

Andre, São Paulo

Liked: Room comfort
Disliked: Staff & service
Hotel central, bom c x b aos padrões do Uruguay
Localização extremamente central, hotel bastante antigo, porém reformado. Bom em comparação a outros hotéis do Uruguay. Cama de boa qualidade e quarto bastante amplo. Muitas janelas por todo o quarto facilitando a entrada de luz. Se vc não consegue dormir com claridade, leve seu tapa olho. Banheiro OK com uma boa ducha. Café da manha de bom custo x benefício, servindo algumas frutas, embutidos e pães sempre quetinhos.

6/10 Okay

Tereza, Sâo Paulo

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bom mas poderia ser melhor conservado.
O hotel fica bem no centro histórico da cidade. Sendo assim, durante o dia é bem movimentado e a noite, fica bem vazio, mas não me pareceu perigoso. Há muitos pontos turísticos e bons restaurantes que podem ser acessados a pé. Minha maior crítica ao hotel é que, pelo menos o meu quarto, dava uma certa aparência de sujo, pois o carpete é cheio de manchas, o sofá de tecido dando uma certa aparência de desleixo. Mas em geral, não tenho sérias reclamações. O elevador antigo é um charme!

6/10 Okay

Evelyn, Rio de Janeiro

Liked: Staff & service
Problemas no pagamento
O Hotel fica em uma região que durante o dia é muito boa, mas à noite assusta um pouco quem não conhece. Logo na entrada, um bêbado maltrapilho veio nos pedir dinheiro. O Hotel fica em um prédio antigo, mas que tem seu charme. Os recepcionistas foram cordiais. O café da manhã foi muito bom, surpreendeu positivamente. Dos três hotéis em que fiquei ao longo da semana, o café do Plaza foi o melhor. O elevador é antigo, assusta ao vermos. Mas, foi seguro. É divertido. O quarto foi espaçoso, tinha uma espécie de mezanino onde ficavam a cama e o banheiro. No geral, gostamos da experiência. Porém, no final, tivemos um problema de pagamento. Fizemos o check out normalmente, estava tudo certo. Porém, no caminho pro aeroporto, quase vinte minutos depois de sairmos, me ligaram dizendo que a diária não estava paga. Nos disseram que havia um problema e não souberam explicar bem, mas teríamos que ou voltar e pagar (impossível, nosso vôo estava próximo), ou dar os dados do cartão de crédito pra debutarem (não é seguro dar seus dados por telefone, certo? E se fosse golpe?) ou pagar ao motorista do shuttle onde estávamos o valor referente à diária. Tivemos que pagar ao motorista, mesmo sem saber se estavam falando a verdade ou se estávamos caindo numa cilada. Foi uma sensação ruim. Impossível não pensar que, naquela circunstância, estávamos sendo enganados. Agora é esperar pela fatura do cartão pra ver se de fato a diária não estava paga. Até lá, fica a desconfiança.

4/10 Poor

Gerardo, Rocha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
desilución
Esta es la segunda vez que vamos al hotel, teníamos un buen recuerdo de la primera por eso quisimos repetir, lamentablemente el hotel, servicio y zona a caído mucho. Se ofrece Cochera, en realidad es a casi 3 cuadras (en la noche es complicado) y por día debimos pagar adicional 15 dólares. Se ofrece desayuno en la habitación, no lo esperen (si y espectacular hace unos años, hasta el diario) La habitación que nos designaron muy pequeña. El trato, de los 4 empleados con los cuales tratamos, podríamos salvar1, no es culpa de los empleados, claramente el hotel cambio de dueño y el servicio no es el mismo. Toallas blancas, ni tanto si ásperas. No pensamos volver, era preferible habernos quedado con el recuerdo