Pros: small boutique hotel in a quiet location 1/2 block from the park surrounded by multi million dollar townhouses. A nice respite from crowded touristy areas. The staff go above and beyond to ensure all your needs are met. Lovely rooftop bar.
Cons: we had a standard room with 2 beds and although it was elegantly appointed (marble bath, TV armoire) it was very small. There were no blackout curtains, the carpet felt extremely dirty, and the AC was not efficient and took a long time to cool.
Overall we really enjoyed our stay, but for the price I expect to be able to control the room temp and block the sun light.
Comment from Hotel Management
08-Aug-2019 by hotel_mgmt_team_365, Hotel Management
Thank you for choosing The Surrey, it was a pleasure to have you with us. We are glad that you enjoyed your stay, and please rest assured that we will address the noted items in your room. We offer a variety of accommodations, and we are certain that we can provide you with one better suited for your needs on your next visit to New York City. We look forward to hosting you again soon.