Ratings based on 863 verified reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Diamondhead ms

Posted 24 Nov 2019
The location of this hotel was great, next to the tram/bus line(Number 14 tram) takes you to the city center, main train station, where you can get to anywhere. The hotel staff were fantastic: Franco, she was there to welcome us, and provided us with tickets for riding the buses, trams, for 24 hrs...8.90 i think; Olivia, who became the manager while we were there, Congrats, she provided us with alot of travel guidance (routes to take, trams to use, where to get on and off, etc....); and Romus, who also provided guidance. Kyro, the head of housekeeping helped when we needed some help, she jumped in and got it done, immediately... great staff, always with a smile and fun to talk to. There was a small grocery store, less than 200m away, one the tram line, one stop prior to the hotel..had alot of cheap, good food, and fresh fruit. the hotel room was very nice, small, with windows overlooking the main street, not too noisy and if you closed the windows it was quiet. nice bathroom, alot of pressure and good hot water... a nice bed, a double, small table and chairs, and a mini fridge, and a free bottle of water each day, and water and coffee, tea available 24 / 7 at the front desk..along with apples, and a computer and maps of the city. Only negative was lack of a microwave in the room, but when asked to use one, it was granted, in the kitchen. we didnt eat breakfast in the hotel.. but it looked good. We would like to return sometime in the near future. Oh, the room had a safe,
Comment from Hotel Management
26 Nov 2019 by Olivia Olgiati, Hotel Management
Dear Mrs. & Mr. Molnar Thank you very much for your positive feedback and nice words about your stay with us. It is a great compliment to hear, that you especially liked the friendliness of our team. We hope you had a good journey, after you left us. It would be a pleasure to welcome you again in Zurich! Best regards Olivia Olgiati & Team
5 out of 5
by a verified traveller

Posted 21 Oct 2019
Comment from Hotel Management
28 Oct 2019 by Olivia Olgiati, Hotel Management
Dear Guest Your feedback is highly appreciated. It would be a pleasure to welcome you again in Zurich. Best regards Olivia Olgiati PS: As a thank you for your next booking through our website, www.hotel-coronado.ch you will receive a 50% discount on your breakfast at the hotel.
4 out of 5
by a verified traveller from Pennsylvania

Posted 27 Sep 2019
What this hotel may lack in frills, it more than makes up for in location. It is situated literally on the tram line at a stop for several lines that take persons into the center city (we took #12), as well as to the airport (I believe, #10). (If you have a rental car that will need returning, it is also situated some 20 minutes away from ZRH by highway.) Best of all, you can purchase your tram tickets at the hotel desk. The building would probably fit into the "basic" category. It offers decent rooms in a quiet neighborhood, as well as comfortable beds for a good night's rest. Add to that the willingness of the staff at the front desk to answer any question or to provide useful practical guidance to the area, and you have a winning combination for a successful Zurich stay. The room itself was of moderate size per Swiss standards, though the bathroom is notably small for a couple needing to get in there at the same time. We didn't choose the breakfast option, since we'd be leaving early on our second morning at the Coronado, so I can't comment on that. I can say that tea and coffee are available 24 hrs/day in the lobby, very is very nice. A warning: Beware of the killer tubs (a 2' step into/out of it and a rounded bottom to it can be potentially tricky with soapy feet!).
Comment from Hotel Management
18 Oct 2019 by Andreas Meier, Hotel Management
Dear Guest Thank you very much for your feedback. It's very nice to read that our location was a good option for your stay here in Zurich. During your next visit, of course we can place a shower mat in your bath tub. We are looking forward to welcome you or some friends of you soon again. Best regards Andreas Meier, Hotel Manager
4 out of 5
by a verified traveller from USA

Posted 23 Sep 2019
God location, just few tram stops from the Old Town; free parking, 24 h coffee/tee machine and very nice receptionists.
Comment from Hotel Management
28 Oct 2019 by Olivia Olgiati, Hotel Management
Dear Viola Thank you for your feedback and that you took the time to leave a short comment. We are happy that you enjoyed the location and the coffee/tea at the front desk. We are happy to hear, that we have a friendly team :) We hope you had a good journey back home... Looking forward to welcome you again! Best regards, Olivia Olgiati
4 out of 5
by a verified traveller from Fukuoka, Japan

Posted 12 Sep 2019
Coffee & apples are free and both are delicious ! Accesses to airport, city center and ETH are excellent!
Comment from Hotel Management
28 Oct 2019 by Olivia Olgiati, Hotel Management
Dear Guest Thank you for your feedback and comment. We are glade to hear, that you enjoyed your stay with us. We would be happy to welcome you again soon. Best regards, Olivia Olgiati
5 out of 5
by a verified traveller

Would go back without hesitation ...

Posted 31 Aug 2019 on Hotels
We were welcomed with an upgrade (thanks again). Nice staff ... very helpful and they speak a very good english. We would go back to this hotel without hesitation.
Comment from Hotel Management
4 Sep 2019 by Andreas Meier, Hotel Management
Dear Jean Thank you very much for your excellent feedback. We are very happy to read, that you appreciated our upgrade. We are looking forward to welcome you, or some friends of you in the nearest future here in Zurich. Best regards Andreas Meier, Hotel Manager
4 out of 5
by a verified traveller

Posted 13 Aug 2019
The hotel is located very near tram station. Very convenient to get to airport and the main station. The air con is centralised and can get very cold at night. I think cleanliness of the room can be improved as I found stains that could have cleaned away in the bathroom.
5 out of 5
by a verified traveller from Sarasota, FL

Wonderful friendly and comfortable hotel

Posted 6 Aug 2019 on Hotels
Really lovely place to stay. From the instant I arrived, I was welcomed by the staff (so nice after a hard day's travel and late arrival). The hospitability of the people working here is 11/10! Room was spotless and comfortable, not to mention spacious. Bathtub so nice to soak tired feet after 10km walking around the city. Neighborhood is very quiet, so you'll sleep like a baby. There are a few restaurants and a supermarket a very short walk from the hotel; most of the restaurants were not open when I was around, so I didn't sample them. You are 100m walk from the tram stop and 6-7 minutes tram ride to Central or HB on the 7 or 14. Would definitely stay here again! WiFi is also good, btw - fine for teleconferences.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 4 Aug 2019 on Hotels
5 out of 5
by a verified traveller

A good choice that a few extras would make even be

Posted 3 Aug 2019 on Hotels
On the whole rooms are basic though very clean and appealing, but a few additional touches would add a lot, for example there is no possibility to make tea or coffee in the room.There isn’t even a guide on how to use the phone! The bathrooms with a tub need a no-slip mat or surface at the bottom since it’s very narrow and slightly concave and gets very slippery when wet. The worst are the soap dispensers from which one can only get soap with brute force.No good for small,weak or arthritic hands. But you can’t beat the location,the staff is extremely helpful,the lobby well appointed and the breakfast super.