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Reviews of Hotel Coronado

3 out of 5
Hotel Coronado
Schaffhauserstrasse, 137, Zürich, Canton of Zurich

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 772 reviews" "
Rating 8 - Good. 328 out of 772 reviews" "
Rating 6 - Okay. 57 out of 772 reviews" "
Rating 4 - Poor. 10 out of 772 reviews" "
Rating 2 - Terrible. 2 out of 772 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was clean and comfortable stay. The shower was small.
Stayed 1 night in Feb 2020
Response from Olivia Olgiati on 7 Mar 2020
Dear Guest Thank you very much for your kind feedback. We are very pleased, that you had a pleasant stay with us. Of course, we will make sure that we will assign you a room with a more spacious shower during your next visit here in Zurich. We are looking forward to welcome you back again soon. Best regards from Switzerland Olivia Olgiati, Hotel Manager

10/10 Excellent

Ashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just stay here
It’s a great place to stay. Close to the city centre and accessible by tram and other public transport. The staff is nice especially the man in the afternoon shift. Complete value for money.
Stayed 2 nights in Feb 2020
Response from Olivia Olgiati on 7 Mar 2020
Dear Ashish Thank you very much for your lovely feedback and your compliment about our staff member. It's a pleasure to read, that you had a wonderful stay here in Zurich. We are looking forward to welcome you back again soon. Best regards Olivia Olgiati, Hotel Manager

10/10 Excellent

JINHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with kind staffs
Very friendly staff and reasonable price in expensive Zurich
Stayed 1 night in Feb 2020
Response from Olivia Olgiati on 17 Feb 2020
Dear Guest Thank you very much for your lovely feedback and your kind words about our staff. We are looking forward to welcome you, or some friends of you back again soon here in Zurich. Best regards from Switzerland Olivia Olgiati, Hotel Manager

10/10 Excellent

al, Diamondhead ms

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was great, next to the tram/bus line(Number 14 tram) takes you to the city center, main train station, where you can get to anywhere. The hotel staff were fantastic: Franco, she was there to welcome us, and provided us with tickets for riding the buses, trams, for 24 hrs...8.90 i think; Olivia, who became the manager while we were there, Congrats, she provided us with alot of travel guidance (routes to take, trams to use, where to get on and off, etc....); and Romus, who also provided guidance. Kyro, the head of housekeeping helped when we needed some help, she jumped in and got it done, immediately... great staff, always with a smile and fun to talk to. There was a small grocery store, less than 200m away, one the tram line, one stop prior to the hotel..had alot of cheap, good food, and fresh fruit. the hotel room was very nice, small, with windows overlooking the main street, not too noisy and if you closed the windows it was quiet. nice bathroom, alot of pressure and good hot water... a nice bed, a double, small table and chairs, and a mini fridge, and a free bottle of water each day, and water and coffee, tea available 24 / 7 at the front desk..along with apples, and a computer and maps of the city. Only negative was lack of a microwave in the room, but when asked to use one, it was granted, in the kitchen. we didnt eat breakfast in the hotel.. but it looked good. We would like to return sometime in the near future. Oh, the room had a safe,
Stayed 6 nights in Oct 2019
Response from Olivia Olgiati on 26 Nov 2019
Dear Mrs. & Mr. Molnar Thank you very much for your positive feedback and nice words about your stay with us. It is a great compliment to hear, that you especially liked the friendliness of our team. We hope you had a good journey, after you left us. It would be a pleasure to welcome you again in Zurich! Best regards Olivia Olgiati & Team

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Olivia Olgiati on 2 Nov 2019
Dear Alexander Thank you for your feedback. It is highly appreciated. We hope you had a good journey back home. Best regards, Olivia Olgiati

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Find!
I absolutely Loved our stay here! The staff was amazing, the room was clean & comfortable & the free parking was a bonus! Breakfast was included and very good! Thank you for the worderful stay!
Stayed 1 night in Oct 2019
Response from Olivia Olgiati on 29 Oct 2019
Dear Kelli Thank you for your review and that you took time to write a few words. We are happy to hear that you had a good stay with us. We look forward to welcome you again in the future. Best regards, Olivia Olgiati

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Olivia Olgiati on 28 Oct 2019
Dear Guest Your feedback is highly appreciated. It would be a pleasure to welcome you again in Zurich. Best regards Olivia Olgiati PS: As a thank you for your next booking through our website, www.hotel-coronado.ch you will receive a 50% discount on your breakfast at the hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
سعر الفندق مبالغ فيه جدا جدا ... كأغلب فنادق زيورخ حالة الفندق جيدة جدا ... جميع الامور التي تحتاجها موجودة و الفندق قريب من السنتر بالترام الملاصق للفندق ... النقط السوداء هي عدم وجود تكييف ولو ان الجو كان مقبول نوعا ما في وقت حجزي بالإضافة إلى حجم دورة المياه الصغير جدا الخانق عموما السعر المبالغ فيه نقطة سوداء كبيرة ... و لكن قد يكون من ادنى الاسعار في زيورخ !! ايضا مدخل الفندق غير مناسب لعربات الاطفال
Stayed 3 nights in Sep 2019
Response from Olivia Olgiati on 21 Nov 2019
Dear guest Thank you for your feedback. It was a plaesure to have you as our guest. Regarding the prices - every hotel in zurich in this category has prices around this amount. If you would like to have the best price, book the hotel directly over the homepage or through phone - just as a tipp for your future bookings. We hope you had a good journey back home. Best regards from Zurich Olivia Olgiati

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What this hotel may lack in frills, it more than makes up for in location. It is situated literally on the tram line at a stop for several lines that take persons into the center city (we took #12), as well as to the airport (I believe, #10). (If you have a rental car that will need returning, it is also situated some 20 minutes away from ZRH by highway.) Best of all, you can purchase your tram tickets at the hotel desk. The building would probably fit into the "basic" category. It offers decent rooms in a quiet neighborhood, as well as comfortable beds for a good night's rest. Add to that the willingness of the staff at the front desk to answer any question or to provide useful practical guidance to the area, and you have a winning combination for a successful Zurich stay. The room itself was of moderate size per Swiss standards, though the bathroom is notably small for a couple needing to get in there at the same time. We didn't choose the breakfast option, since we'd be leaving early on our second morning at the Coronado, so I can't comment on that. I can say that tea and coffee are available 24 hrs/day in the lobby, very is very nice. A warning: Beware of the killer tubs (a 2' step into/out of it and a rounded bottom to it can be potentially tricky with soapy feet!).
Stayed 2 nights in Sep 2019
Response from Andreas Meier on 18 Oct 2019
Dear Guest Thank you very much for your feedback. It's very nice to read that our location was a good option for your stay here in Zurich. During your next visit, of course we can place a shower mat in your bath tub. We are looking forward to welcome you or some friends of you soon again. Best regards Andreas Meier, Hotel Manager

8/10 Good

Viola, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God location, just few tram stops from the Old Town; free parking, 24 h coffee/tee machine and very nice receptionists.
Stayed 2 nights in Sep 2019
Response from Olivia Olgiati on 28 Oct 2019
Dear Viola Thank you for your feedback and that you took the time to leave a short comment. We are happy that you enjoyed the location and the coffee/tea at the front desk. We are happy to hear, that we have a friendly team :) We hope you had a good journey back home... Looking forward to welcome you again! Best regards, Olivia Olgiati

8/10 Good

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
The room is very nice and feels brand new but it's a little small. The bathroom was great. I did appreciate the free coffee in the lobby and the included parking.
Stayed 3 nights in Sep 2019
Response from Olivia Olgiati on 28 Oct 2019
Dear Heiko Thank you for taking time to leave a feedback. We are glad to hear that you enjoyed the free coffe in the lobby and the parking as well. Regarding the small rooms - unfortunately the bulding is not the newest and we can't change the size of the room. Next time, please ask for an upgrade or than book directly a bigger room. We would be happy to welcome you again in our hotel and in zurich. Best regards, Olivia Olgiati

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Good location and excellent staff.
Really really good staff. Very friendly and very helpful. Great location. But tiny rooms and tinier beds. Air conditioning turned off in hot weather.
Stayed 8 nights in Sep 2019
Response from Olivia Olgiati on 28 Oct 2019
Dear Guest Thank you for your feedback and the notes. We are happy to hear that we have a friendly team and a great location. Unfortunately, we can not change the size of the room and we do not have enough space to add bigger beds... regarding the AC - in an old building it is not easy to install Air condition, that is why we offer mobile cooling systems for the rooms. We would be happy to welcome you again in our Hotel. Best regards from Zurich Olivia Olgiati

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a friendly, helpful staff
Stayed 1 night in Sep 2019
Response from Olivia Olgiati on 28 Oct 2019
Dear Kara Thank you for your positive feedback. We would be happy to welcome you soon! Best regards, Olivia Olgiati

8/10 Good

A, Fukuoka, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee & apples are free and both are delicious ! Accesses to airport, city center and ETH are excellent!
Stayed 3 nights in Sep 2019
Response from Olivia Olgiati on 28 Oct 2019
Dear Guest Thank you for your feedback and comment. We are glade to hear, that you enjoyed your stay with us. We would be happy to welcome you again soon. Best regards, Olivia Olgiati

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back without hesitation ...
We were welcomed with an upgrade (thanks again). Nice staff ... very helpful and they speak a very good english. We would go back to this hotel without hesitation.
Stayed 1 night in Aug 2019
Response from Andreas Meier on 4 Sept 2019
Dear Jean Thank you very much for your excellent feedback. We are very happy to read, that you appreciated our upgrade. We are looking forward to welcome you, or some friends of you in the nearest future here in Zurich. Best regards Andreas Meier, Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is located very near tram station. Very convenient to get to airport and the main station. The air con is centralised and can get very cold at night. I think cleanliness of the room can be improved as I found stains that could have cleaned away in the bathroom.
Stayed 2 nights in Aug 2019

10/10 Excellent

LEWIN, Sarasota, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful friendly and comfortable hotel
Really lovely place to stay. From the instant I arrived, I was welcomed by the staff (so nice after a hard day's travel and late arrival). The hospitability of the people working here is 11/10! Room was spotless and comfortable, not to mention spacious. Bathtub so nice to soak tired feet after 10km walking around the city. Neighborhood is very quiet, so you'll sleep like a baby. There are a few restaurants and a supermarket a very short walk from the hotel; most of the restaurants were not open when I was around, so I didn't sample them. You are 100m walk from the tram stop and 6-7 minutes tram ride to Central or HB on the 7 or 14. Would definitely stay here again! WiFi is also good, btw - fine for teleconferences.
Stayed 3 nights in Jul 2019

8/10 Good

andrei

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
A good choice that a few extras would make even be
On the whole rooms are basic though very clean and appealing, but a few additional touches would add a lot, for example there is no possibility to make tea or coffee in the room.There isn’t even a guide on how to use the phone! The bathrooms with a tub need a no-slip mat or surface at the bottom since it’s very narrow and slightly concave and gets very slippery when wet. The worst are the soap dispensers from which one can only get soap with brute force.No good for small,weak or arthritic hands. But you can’t beat the location,the staff is extremely helpful,the lobby well appointed and the breakfast super.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, well organized and helpful. Great location, right near tram. I got a room that had a small balcony and was able to enjoy sitting outside. Have been to the hotel before and will be back.
Stayed 1 night in Jul 2019

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with parking
Great hotel just a short walk from Uni area and easy tram into centre of Zurich town
Stayed 2 nights in May 2019
Response from Andreas Meier on 6 Jun 2019
Dear Paul Thank you very much for your feedback and the time taken to write us such a nice comment. We are looking forward to welcome you, or some friends of you soon again here in Zurich. Best regards Andreas Meier, Hotel Manager

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

6/10 Okay

Shirly, Melbourne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Sister's Euro trip.
Great staff, very helpful. Lovely big breakfast. Twin beds. Very small bathroom, very narrow bath with shower. Not even a bath mat in the bath. Dangerous. Need more hooks to hang towels etc. No air con or heating. Just open windows. Lovely area with restaurants walking distance. Check out the park over the road. A surprise. Tram system in Zurich is fantastic. The tram stop is opposite Coronado making it easy to get around. Walked through the suburban streets to find a lovely suburban area. Beautiful city, Zurich.
Stayed 3 nights in May 2019
Response from Andreas Meier on 31 May 2019
Dear Shirly Thank you very much for the time you have taken to write us your experiences about your stay. We are very pleased to read, that you enjoyed our breakfast buffet. A bath mat and more hooks are always available on request. During winter time we are heating, that's why the air condition is not available. But during summer time the heater is closed an the air condition is of course available. We are looking forward to welcome you soon again. Best regards, Andreas Meier, Hotel Manager

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, convenient, but a little noisy
The hotel is very conveniently situated - right across from a tram and bus stop. There is a huge green, wooded park across the road, and you can walk up to the top of a major hill overlooking Zurich. Quite beautiful. The only concern is the noise from the trams outside. There is no real air conditioning (it does not make any difference other than adding to the noise). So you need to close the window. Then it gets hot and stuffy. The staff are wonderful - helpful and friendly. And although 'cosy', it has all the features you need for an inexpensive stay.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really lived up to it's reputation, and was very easy to reach on the tram from the airport. It was really convenient having the tram stop opposite, and was especially quiet at night. Air-conditioning and extremely comfortable beds made for a very good nights sleep.
Stayed 2 nights in May 2019

10/10 Excellent

Guan Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for vacation
Room is clean and serviced by very nice and friendly staffs. Love the window view. Location is great too. I can go almost everywhere with tram no.9 and 10 just outside the hotel doorstep.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness. Friendliness and helpfulness of staff. Breakfast buffet excellent. Buffet hours too short (suggest 6.00 - 10.00 am). Soap dispensers difficult to operate with arthritis or similar ailments. Overall excellent facility.
Stayed 4 nights in May 2019
Response from Andreas Meier on 31 May 2019
Dear Guest Thank you very much for sending us your feedback about your stay. On Sundays our breakfast buffet is open until 11am. About the issue concerning the soap dispenser, we do have small bottles of shampoo, shower gel and body lotion available which can also be easily used with arthritis or similar ailments. We are looking forward to welcome you soon again here in Zurich. Best regards Andreas Meier, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Positive: Clean hotel, convenient location, great breakfast Not so good: Traffic noise Not good: Staff representative made borderline joke on last name of the guests
Stayed 1 night in May 2019
Response from Andreas Meier on 10 May 2019
Dear Guest Thank you very much for your feedback. We would like to express our apologies for the issue during your stay. We have addressed this with our staff and re-trained them so this will not happen again in the future. During your next stay we will be pleased to assign you a room facing the backyard. We are looking forward to welcome you soon again here in Zurich. Best regards Andreas Meier, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great, though it is a little out of city center the public transit has a stop right in front of the hotel and you can get to any of the major sights within 15 minutes. The hotel was kind enough to loan me a Swiss plugin convertor since they do not use the EU one. The staff was nice at check in and was available for me when I checked at 5:30am. I would definitely recommend this hotel to a solo traveler.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to Irchel campus of University of Zurich.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff so nice and helpful ,breakfast is good and free parking, 10 minutes to old town by tram just cross street from the hotel
Stayed 1 night in Apr 2019

10/10 Excellent

SHIMA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and staff is very polite & frendly . Location is conveninet for for airport as well as City
Stayed 1 night in Apr 2019

10/10 Excellent

Lana/Ken, New Brunswick, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The Bathroom is small, but we expected that for the length of time we stayed there everything was great! would recommend it!
Stayed 3 nights in Mar 2019

8/10 Good

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
nice and clean hotel right across from a main tram station, it has buses and trams right there ! I would definitely go back
Stayed 3 nights in Mar 2019

6/10 Okay

Jazz, singapore

Liked: Cleanliness, staff & service
Unable to switch on air-condition. A little warm in room.
Stayed 1 night in Mar 2019
Response from Andreas Meier on 4 Apr 2019
Dear Jazz Thank you very much for your review. We are sorry to read that you could not switch on the air-condition. At the moment we are heating because of the cold outside temperatures. That's why the air-condtion is switched off. We are looking forward to welcome you soon again here in Zurich. Kind regards Andreas Meier, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and with easy transport links to the city centre.
Stayed 2 nights in Mar 2019
Response from Andreas Meier on 23 Mar 2019
Dear Guest Thank you very much for your lovely feedback. The location of our hotel is indeed perfect with the tram connections just in front of the hotel. We are looking forward to welcome you or some friends of you soon again here in Zurich. Best regards Andreas Meier, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: location, friendliness, free parking. Everything was excellent
Stayed 1 night in Feb 2019

8/10 Good

Koon Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again.
The room is large enough for 3 adult. Parking is good. Tram to main station and old town is very convenient.
Stayed 3 nights in Jan 2019
Response from Andreas Meier on 10 Jan 2019
Dear Koon Wah Thank you very much for your positive feedback about your stay with us here in Zurich. We are looking forward to welcome you back again soon. Best regards Andreas Meier, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying at this hotel. Convenient location, tram is just across the road. Staff is very friendly, good breakfast.. would definitely stay here again if ever I’m back in Zurich. Highly recommended!
Stayed 3 nights in Dec 2018
Response from Andreas Meier on 10 Jan 2019
Dear Eva Thank you very much for your lovely feedback. We would be pleased to welcome you again in the nearest future. Best regards Andreas Meier, Hotel Manager

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient hotel....
I forgot the name of the person that check is in he very nice and very helpful and so is the lady at night, however our last day there is this person that was not in the mood.
Stayed 3 nights in Dec 2018
Response from Andreas Meier on 11 Dec 2018
Dear Maria Thank you very much for your feedback and your stay in the Hotel Coronado here in Zurich. We apologize the issue about the bad mood of ouremployee. We will integrate your statement surely in our next meeting. We are looking forward to welcome you or some friends of you soon again. Best regards Andreas Meier, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front of tram station, 20 min from airport. Close to University (Irche), several dinner options and grocery store around.
Stayed 5 nights in Dec 2018
Response from Andreas Meier on 13 Dec 2018
Dear Guest Thank you very much for your feedback. We are very glad that you enjoyed your stay here in Zurich. We are looking forward to welcome you or some friends of you soon again. Best regards Andreas Meier, Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

assaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018