Interior

Reviews of 25hours Hotel Zurich West

4 out of 5
25hours Hotel Zurich West
Pfingstweidstrasse 102, Zürich, ZH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1003 reviews" "
Rating 8 - Good. 293 out of 1003 reviews" "
Rating 6 - Okay. 56 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 3 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naftali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the 25hours! Fun hotel, great amenities, very accessible, tip top maintenance.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tylan

Great setbof buildings in a nice location.
Stayed 3 nights in Mar 2024
Response from Luisa on 13 Mar 2024
#thanksforsharing#youmademyday#realplacerealpeople

10/10 Excellent

Tylan

I love the design. I appreciated the easy parking as I had a rental car i needed to drive to Italy. The food an beverage on sight was great. I also love the walkabolitynof the neighborhood
Stayed 1 night in Feb 2024
Response from Luisa on 7 Mar 2024
#goodvibesonly#wemakeyourstay#youmademyday

10/10 Excellent

TSZ FUNG

Stayed 1 night in Feb 2024
Response from Saverio AFOM on 23 Mar 2024
#comeasyouare#wearepassionate#nevereverforget

10/10 Excellent

Umair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. 2 mins walk from tram connection to downtown Zurich. One of the most unique and different hotel I stayed in. Allowed us late check out as we ran into some issues and were very accommodating! Loved my stay here!
Stayed 1 night in Feb 2024
Response from Saverio AFOM on 26 Feb 2024
#welovepeople#almosthome#youarefamilynow

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and approachable receptionists and very knowledgeable about places for tourists to visit. Can communicate well with guests. We would love to stay again. Highly recommended.
Stayed 3 nights in Dec 2023
Response from Saverio AFOM on 20 Jan 2024
#almosthome#wearepassionate#youarefamilynow

10/10 Excellent

Colin Seamus Holmes, St. Albans

Stayed 2 nights in Jan 2024
Response from Luisa on 1 Feb 2024
#smilealldaylong#wemakeyourstay#youmademyday

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Saverio AFOM on 12 Jan 2024
#comeasyouare#weareincharge#amazing

10/10 Excellent

Justina

Stayed 2 nights in Dec 2023
Response from Saverio AFOM on 5 Jan 2024
#letsspendthenighttogether#weareincharge#purelove

10/10 Excellent

Elayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Saverio AFOM on 11 Dec 2023
#welikepeople#purelove#youaremynumberone

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart
Very good stay with a strong welcome despite a computer problem. Complimentary drink offered at bar while reception got things working again - exemplary service from a switched-on crew. Rooms here always a pleasure. Pity that tea and coffee facilities are reserved for XL rooms. Free minibar a bonus though!
Stayed 1 night in Dec 2023
Response from Saverio AFOM on 5 Jan 2024
#comeasyouare#realplacerealpeople#welikepeople

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Luisa on 5 Dec 2023
#youmademyday#wemakeyourstay#amazing

10/10 Excellent

Brenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really cool and modern! Restaurant on sight was really good and they had great amenities!
Response from Luisa on 5 Dec 2023
#goodvibesonly#wemakeyourstay#letsspendthenighttogether

10/10 Excellent

ELIZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bunk bed room was much bigger than shown in the pictures and the bed was huge! Lovely big bathroom with rain shower - all enclosed too which was good for privacy. We really enjoyed the free table tennis and the rooftop area was nice for relaxing in the evenings. If we came again we would definitely use the free bikes - just ran out of time on this trip.
Response from Luisa on 2 Oct 2023
#youmademyday#goodvibesonly#almosthome

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel Review
Bed was hard and uncomfortable, room was hot as couldn’t reduce temperature to cool room. No fans. No cover sheet, just a big heavy piece filled with a giant down pillow thing which made you very hot! Terrible lighting in the bathroom. The restaurant was very good and staff were friendly. Breakfast was wonderful with fresh breads, rolls, yogurt, fruit, meats snd cheeses anything you could want! Dinner menu was Italian and very good, had great salads, very fresh. Pizza was great! Outside patio very nice.
Stayed 6 nights in Sep 2023
Response from Luisa on 25 Sept 2023
#thankyouforyourfeedback#workinprogress#realplacerealpeople

10/10 Excellent

Aalisha Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 night stay - our first time in Zurich and the room felt like home! We did have to request basics like milk / sugar / coffee for the room, but other than that - really lovely place and we will be returning.
Stayed 4 nights in Aug 2023
Response from Luisa on 19 Sept 2023
#thanksforsharing#wemakeyourstay#amazing

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Saverio AFOM on 10 Sept 2023
#almosthome#welikepeople#yourock

6/10 Okay

Horacio

Travelled with partner
Liked: Staff & service, amenities
Habitaciones un poco sucia
Stayed 3 nights in Aug 2023
Response from Saverio AFOM on 26 Aug 2023
#almosthome#workinprogress#thanksforyourfeedback

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern property with nice staff and free mini bar.
Stayed 2 nights in Aug 2023
Response from Saverio AFOM on 22 Aug 2023
#welovepeople#youmademyday#wemakeyourstay

10/10 Excellent

Tannaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super eco friendly and unique. We really enjoyed our overall stay. I asked for a quiet room with a good view but unfortunately my view was the train which was loud. We really enjoyed using the Mini car offered by the hotel. We also wanted to rent an ebike but only one was working. The breakfast was delicious but we believe it was way overpriced. Overall, I recommend this hotel for the uniqueness and friendly staff.
Stayed 3 nights in Aug 2023
Response from Luisa on 16 Aug 2023
#goodvibesonly#thanksforsharing#wemakeyourstay

10/10 Excellent

Jeffrey

Stayed 3 nights in Aug 2023
Response from Luisa on 16 Aug 2023
#thankyou#goodvibesonly#almosthome

10/10 Excellent

IVAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply great location and great room distribution...staff just great and the best restaurant in the area RIBELLI RESTAURANT.
Stayed 3 nights in Jul 2023
Response from Luisa on 31 Jul 2023
#thanksforsharing#youmademyday#wemakeyourstay

10/10 Excellent

Jay

Stayed 1 night in Jul 2023
Response from Luisa on 30 Jul 2023
#thankyou#amazing#almosthome

8/10 Good

Shreeya

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean property. Close to the city. Unfortunately the air con wasn’t very effective so at night the room was often hot and stuffy. We tried to open the window but the room was looking on to the middle of the hotel which was covered by a glass roof. Therefore there was limited airflow.
Stayed 3 nights in Jul 2023
Response from Luisa on 27 Jul 2023
#thankyouforyourfeedback#workinprogress#wemakeyourstay

10/10 Excellent

Eric Davie

Liked: Cleanliness, staff & service, property conditions & facilities
A trendy, relaxed home away from home
Stayed 1 night in Jul 2023
Response from Luisa on 27 Jul 2023
#youmademyday#thanksforsharing#realplaceralpeople

4/10 Poor

Notoya

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel and pleasant staff only downside for me is that they don’t have air conditioning and the rooms were too dark not enough lighting. Other than that pretty decent hotel.
Stayed 3 nights in Jul 2023
Response from Luisa on 22 Jul 2023
#wearesorry#workinprogress#realplacerealpeople

8/10 Good

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, good service, comfortable, clean and very convenient for public transport "TRAM SERVICE". Free minibar and room services by request at the reception daily. The only two drawbacks were the hours of the restaurant, which closes very early, and the air conditioning, which is not very conventional.
Stayed 8 nights in Jul 2023
Response from Saverio AFOM on 14 Jul 2023
#comeasyouare#wesearchfortheunconventional#workinprogress

8/10 Good

Ritika, San Deigo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A cool and swanky hotel with comfortable rooms and facilities. The hotel has a nice vibe to it and offers a pingpong table and complementary bikes to check out, based on availability. The gym is small but has a cute set up. The only downside is that the location is a little bit away from the city center and the happening areas. Connected well with the tram station right outside the hotel so the connectivity is not too bad.
Stayed 1 night in Jul 2023
Response from Saverio AFOM on 11 Jul 2023
#yourock#almosthome#thanksforyourfeedback

8/10 Good

RENE CHAVEZ

Liked: Cleanliness, staff & service, property conditions & facilities
I like in general
Stayed 3 nights in Jun 2023
Response from Luisa on 7 Jul 2023
#goodvibesonly#thankyou#wemakeyourstay

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Luisa on 21 Jun 2023
#thanksforsharing#youmademyday#wemakeyourstay

10/10 Excellent

Darielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. I would say make sure you are going to the location "west" because there are two hotels by this name in Zurich and we messed up and went to the wrong one first. This area is not the most walkable but it is located near the beautiful river and such a lovely walk to it. I recommend walking along the water and grabbing a float for it if you can! This hotel had the most fun interior design I saw in my whole two weeks in Europe. It had the most friendly and helpful staff and bartenders. Loved the cocktails. It was clean and you could open the hotel window for fresh air. I wish we could have stayed longer and explored beautiful Zurich. I will say the pharmacies aren't open Sundays nearby so getting to a mini mart was a little tougher as this area is a bit farther from the city. Thanks to the hotel staff! Loved the cheeky elevator writings and the whole vibe of the place.
Response from Luisa on 15 Jun 2023
#smilealldaylong#youmademyday#wemakeyourstay

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Saverio AFOM on 7 Jun 2023
#yourock#youmademyday#welovepeople

6/10 Okay

Laurie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The person that checked us in was very rude. Otherwise everything else and everyone else was great.
Stayed 4 nights in May 2023
Response from Saverio AFOM on 30 May 2023
#realplacerealpeople#workinprogress#thanksforyourfeedback

10/10 Excellent

Xiaochun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Breakfast was good. Liked the free minibar.
Stayed 4 nights in May 2023
Response from Saverio AFOM on 30 May 2023
#almosthome#onlygoodvibes#youmademyday

10/10 Excellent

Alby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
We really loved this place! It was super clean and the deco in the rooms is kinda quirky. Location is super convenient as the tram is right outside the hotel. You will get off the Toni Ariel stop from Zurich HB. There is also a really yummy bakery called Collective Bakery that is about a three minute walk with really good baked pastries and coffee. You can tell that West Zurich will be an up and coming area. It used to be an industrialized area, but the vibe will change over time.
Stayed 3 nights in May 2023
Response from Saverio FO on 11 May 2023
#almosthome#onlygoodvibes#welovepeople

10/10 Excellent

LeRoy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the minibars!
Stayed 3 nights in Apr 2023
Response from Saverio FO on 9 May 2023
#yourock#almosthome#thanksforsharing

8/10 Good

Inthujah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful. Convenient location for transportation. Rooms were clean. Food at the restaurant was good. Only downfall was, the area didn’t enough restaurant options in walkable distance.
Stayed 4 nights in May 2023
Response from Saverio FO on 6 May 2023
#wearepassionate#welovepeople#thanksforsharing

10/10 Excellent

BENJAMIN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is awesome and it is close to the tram station. I highly recommend.
Stayed 2 nights in Apr 2023
Response from Saverio FO on 5 May 2023
#yourock#youmademyday#welovepeople

10/10 Excellent

Avelino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy we our stay.The room was very clean and bed super comfortable. They serve a good breakfast, and the people working there were wonderful.
Stayed 2 nights in Apr 2023
Response from Luisa on 20 Apr 2023
#thanksforsharing#wemkaeyourstay#almosthome

8/10 Good

Maria Teresa Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accommodating. We wished there was a coffee/tea maker in the rooms, too.
Stayed 6 nights in Apr 2023
Response from Luisa on 11 Apr 2023
#thankyouforyourfeedback#wemakeyourstay#realplacerealpeople

10/10 Excellent

Anreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a great size. Property was very welcoming. Staff was very helpful.
Stayed 1 night in Apr 2023
Response from Luisa on 6 Apr 2023
#thankyou#goodvibesonly#wemakeyourtsay

10/10 Excellent

Dennis, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very nice staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Luisa on 30 Mar 2023
#youmademyday#wemakeyourstay#almosthome

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
(surprisingly) good location
This might be my new go-to hotel in Zurich. Got here by accident because I booked the "wrong" 25h, but ended up liking it a lot. Great service, nice rooms, a tram station right in front of the lobby, a 10min walk to the next train station and a 5min walk to the next mobility car-sharing station. I'll be back ;)
Stayed 8 nights in Jan 2023
Response from Saverio on 12 Feb 2023
#goodvibesonly#wemakeyourstay#almosthome

10/10 Excellent

Kim Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location tram station directly in front hotel .
Stayed 2 nights in Dec 2022
Response from Luisa on 31 Dec 2022
#goodvibesonly#wemakeyourstay#almosthome

10/10 Excellent

Jeylon

Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice place to stay . But do not confuse this property for the one right next to the station.But theirs a tram station right next to the property so you can go everywhere.
Response from Luisa on 28 Dec 2022
#thankyouforyourfeedback#wemakeyourstay#realplacerealpeople

8/10 Good

Boaz

Stayed 1 night in Dec 2022
Response from FO on 20 Dec 2022
#realplacerealpeople#yourock#welikepeople#thankyou

10/10 Excellent

Roseanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous stay here! Arrived before 11am and was given a room immediately - it was then we knew we’d like this place! Room was well equipped with all necessary amenities and more - a speaker and free mini bar were things we hadn’t had our whole trip so this was a great perk! The sauna and gym were a nice addition - the sauna especially nice after a cold walk around the city. Just be warned that no clothes are worn in Europe! We wished we had longer so we could make use of the bike rental and would have been nice to try the breakfast but it was very expensive (that’s Switzerland for you!). Overall, a great stay and would seek out this hotel chain in future.
Stayed 1 night in Dec 2022
Response from FO on 6 Dec 2022
#amazing #thankyouforsharing #youmademyday#comeasyouare

10/10 Excellent

Cécile

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Chris on 3 Dec 2022
#amazing#thankyouforsharing#realplaceforrealpeople

10/10 Excellent

Colin, St. Albans

Stayed 2 nights in Nov 2022