Minibar, in-room safe, desk, laptop workspace
Check availability

Reviews of CDSHotels Basiliani

4 out of 5
CDSHotels Basiliani
Via Renis, Otranto, LE

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 126 reviews" "
Rating 8 - Good. 54 out of 126 reviews" "
Rating 6 - Okay. 15 out of 126 reviews" "
Rating 4 - Poor. 11 out of 126 reviews" "
Rating 2 - Terrible. 2 out of 126 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graziella

Liked: Cleanliness
Stayed 3 nights in Aug 2023

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern property, fairly large hotel so does lack the intimacy of a smaller hotel. Dinners were quite good and the waitress in the dining area was wonderful. The old bartender in the lobby is a grump. Good spot to use for touring the area. South on the coast road was amazing. 15-minute walk to town, so handy to have a car or taxi.
Stayed 3 nights in Oct 2022

10/10 Excellent

Farinaz, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful hotel, very nice grounds, lovely swimming pool and amenities. It's removed from the hustle & bustle, but still quite walkable to the Centro. Overall, a great option to explore the area.
Stayed 3 nights in Sep 2022

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Not a 4-star hotel!
Unfortunately the hotel did not meet our expectations for a 4-star hotel. The room was noisy (you could clearly hear the other rooms’ shower / toilet flushes); it was located extremely far from the main building (restaurant / pool). There was no courtesy bottle of water for free and many other little adjustments were needed to meet the standard of a proper 4 star hotel. The breakfast was also poor (water & juice served in plastic glasses; not much variety; fresh fruits of poor quality). Overall very poor value for money!!
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday hotel
We stayed just one night, but waa worth it. City of monopoli is close by..
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth another trip!
Great hotel, in a fabulous part of Puglia.
Stayed 7 nights in Jul 2018
Response from CDSHotels on 1 Aug 2018
Dear Guest, we thank you for choosing Basiliani for your stay and we are very glad that you had a pleasant stay with us. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Location is perfect. Free parking avoids having to spend time looking for a spot downtown
Stayed 7 nights in Jun 2018
Response from CDSHotels on 1 Aug 2018
Dear Guest, we thank you for choosing Basiliani for your stay and we are very glad that you had a pleasant stay with us. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice anonymous hotel
A smart, sprawling hotel with a gorgeous pool, walkable into town. Breakfast choices not up to the rest of the hotel's standards.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2018

10/10 Excellent

sarah, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaut hotel very close to otranto town
On arrival to the hotel from brindisi we were amazed by the beautiful hotel grounds fast check in although our room wasn't ready until 4pm - this was ok we left our luggage at reception changed into less clothing and head for otranto town! On the walk to otranto you pass through what's called the old town and it's beautiful! There is a supermarket here too. The hotel itself was gorgeous very open and clean. I'm not going to lie I actually had quite low expectations after reading previous reviews and didn't expect it to be as beautiful as it was. We eventually checked into our room and we were placed at the back with another building overlooking our room which at first wasn't great but turned out to be fine for us as we were out all the time anyway- it was quiet as hell and close to a short cut to the town so we actually didn't mind this at all. Room didn't have an iron. Breakfast was absolutely fine. I'm a lover of a cooked breakfast However we stuck to the continental, could keep going up, wonderful coffee and patisserie. Staff here are amazing and couldnt help more! They arranged taxis for us we visited La cutura botanical gardens and torre del'orso beach (fares were expensive though being 30 euro each way) unfortunately the excursions were in Italian so found out too late that there was an excursion to Alberlobello. We managed to do the salento caves though. (Not through hotel) I loved my stay here and WILL be returning !!!! could say so much more wonderful things. x
Stayed 5 nights in Aug 2017

6/10 Okay

Kerry, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel not far from Otranto old town
The positives: clean & modern. Good pool area with plenty of sun loungers & parasols. Air conditioned rooms, with fridge & balcony. Short walking distance from the lovely Otranto old town. Friendly & helpful staff on reception during check-in. The negatives: rooms are laid out like a maze with many internal and external staircases joining the rooms & facilities. It took about 5 mins (up and downstairs) to get to reception / the pool / the restaurant / parking. Not an ideal hotel if you are unfit or struggle with stairs! No wifi in the bedrooms - we had to go to reception to get wifi connection. Poor breakfast buffet choice - expected better quality from a four star hotel of this size.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

4/10 Poor

Pawel, London

Liked: Staff & service
Very basic. Service could be better and overall hotel not so clean. Breakfast very poor, everyday the same basic croissants and toasts and marmalade , not even one egg or sausage.

8/10 Good

Addie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very pleasant stay
Nice hotel, staff very friendly and helpful. Fantastic facilities, pool was very clean, great spa. Sadly pool bar was shut throughout our stay however it was relatively off season. Breakfast generous and a lot of choice. Would most definitely recommend and return to stay in the hotel.

8/10 Good

Marco, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities
The design of the hotel seemed to be trying to hard to be fashionable and unique at the expense of being functional. The showers were extremely small. The hallways echo and the buzzer for the key card was so loud you could hear people coming and going. It was also very hot and stuffy. If you stay in the annex building it is a legitimate 5 plus minute walk through a maze of stairs and hallways to the reception, restaurant, spa, pool etc. Overall, this hotel is nice because of its newer construction so things are in good condition, but it is definitely not worth the money and I don't expect it will hold its value as it ages. The bedding could use an upgrade soon. The breakfast was decent, but nothing special for a spa/resort/4 star hotel.

10/10 Excellent

Silvia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice resort for relax. beach and sightseeing
Lovely resort, clean, great swimming pool for relax at the end of the day. 10 minutes walk from the historic centre

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BASILIANI OK
OTTIMA LOCATION FUORI..... E VICINO AD OTRANTO
Stayed 1 night in Sep 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille
Séjour en famille très agréable. La piscine est juste top de quoi bien se reposer. Le petit déjeuner est parfait avec un choix très varié. Le personnel est très serviable. Je recommande vivement cet hôtel.
Stayed 3 nights in Aug 2023

8/10 Good

antonino

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place for a relaxing vacation. On walking distance from Otranto. The hotel is offering a great looking pool with enough beds and umbrellas poolside. Rooms are very clean with enough space. Very helpful staff. If there is a small downside to be mentioned, it is in the way the hotel has been build with different levels and stairs (elevators available).
Stayed 7 nights in Aug 2023

4/10 Poor

Chiman

Liked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Patrizia

Stayed 1 night in Jul 2023

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

4/10 Poor

Otto

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Sterile Atmosphäre, schlechtes Raumklima (Beton), keine Bar am Abend, uninteressiertes Personal. Der Weg in den Ort führt steil den Berg hinab und im Ort dann wieder auf eine Burg hinauf. Die über Expedia vermarteten Zimmer sind ohne Kategorie angeboten als sogenannte „Promo-Rooms“. Vor Ort stellen sie sich als Basis-Zimmer heraus: sehr klein, dunkel, einfach ausgestattet und abgelegen. Es waren diverse Ebenen unter Benutzung von fünf (!) Aufzügen zu überwinden. Ein Upgrade auf die sogenannten Superior-Zimmer kostete 20 Euro pro Person und Nacht und nivellierte den scheinbaren Kostenvorteil des Angebots. Die Art und Weise, wie die Upgrades vermarktet wurden, konnten wir bei zahlreichen Anreisenden beobachten. Achten Sie darauf, welche Zimmerkategorie sie buchen. Nicht weniger als „Superior“ buchen.
Stayed 14 nights in May 2023

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Alessandra

Stayed 1 night in Apr 2023

4/10 Poor

Reynaldo

Stayed 3 nights in Sep 2022

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2022

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Hotel ubicato a 10' a piedi dal centro di Otranto. Struttura ben organizzata, divisa in più edifici. Stanze ben arredate, un piccolo fastidio i bagni, non ben insonorizzate con la stanza confinante. Ottima igienizzione della stanza. Piscina posta in un parte dell'hotel, dove la privacy fa da padrone. Spa incantevole, con tutti i confort dovuti. Ristorante degli ulivi, collocato vicino la piscina, personale disponibile e professionali, deliziandolci con menù locali e ben impiantati. Colazione abbondante, servito dagli stessi operatori di sala. Reception, gentilissimi e disponibili a qualsiasi richiesta di loro competenza. Siamo stati bene e ci siamo rilassati.
Stayed 7 nights in Aug 2022

8/10 Good

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

8/10 Good

Bodil Bye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell i utkanten av Otranto
Stille og rolig hotell med ekstremt hyggelig og serviceminded personale. Veldig god frokost. Transport til fantastisk Strand og avtale med privat Beach Club. Levende musikk hver kveld. Ville absolutt gjort samme valget av hotell igjen!!!
Stayed 3 nights in Jul 2022

10/10 Excellent

Ebba Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

Adelaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura bella ma un po’ dispersiva personale Gentile efficiente educato
Stayed 2 nights in Apr 2022
Response from Maurizio CDSHotels on 25 May 2022
Grazie mille per aver soggiornato presso una nostra struttura!

10/10 Excellent

Luisella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, confortevole e comoda per visitare Otranto senza uso dell’auto. Bella stanza vista piscina e ottimo servizio camera. Erika e Federica, come tutto lo staff della reception, sono state gentilissime ed efficienti. Migliorabile il buffet della prima colazione. Consiglio: affettati di migliore qualità, pane senza glutine, spremute naturali.
Stayed 2 nights in Apr 2022
Response from Maurizio CDSHotels on 25 May 2022
Grazie mille per aver scelto di soggiornare nella nostra struttura! Siamo lieti di sapere che ha apprezzato la nostra struttura e il personale , di ogni consiglio ne facciamo un tesoro ! Grazie ed a presto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosse Hotel Anlage aber sehr angenehm
Stayed 1 night in Sep 2021

6/10 Okay

Mara

Liked: Cleanliness
Disliked: Staff & service, room comfort
Si può fare meglio
Buona accoglienza al check-in e perdonale alla reception molto gentile e disponibile Da un 4 stelle peró ci si aspetta di più Al momento della consegna della chiave non si può aspettare più di 15 minuti un addetto che arrivi per accompagnarti in camera considerando che poi alla fine nn ti ha nemmeno accompagnato perché eravamo più di 6 persone alle quali dover consegnare la camera e a metà strada ti liquida semplicemente dandoti indicazioni approssimative…quindi se il risultato doveva essere questo era meglio che sin dall’inizio andavo da sola senza attendere Per quanto riguardo la colazione ripeto da un 4 stelle di certo nn ci si aspetta questo servizio : il buffet ricco e di qualità ma a mio avviso con poco personale nn si può pensare di servire con solo due persone ma ancora peggio il servizio al tavolo per i prodotti di caffetteria…solo due camerieri a prendere gli ordini al tavolo (troppi pochi per poter coprire una sala piena di ospiti) calcolando che poi solo per poter ordinare un caffè attesa di 20 minuti….e privando a chiedere siamo venuti malamente liquidati con un “signora passo io al tavolo”….senza organizzazione infatti sono stati serviti 2 tavoli che si erano seduti dopo di noi …a questo ennesimo disservizio lo abbiamo fatto notare al cameriere che non ha avuto nemmeno la cortesia di scusarsi …fatto sta che per poter bere un caffè espresso tempo di attesa 30 minuti … Peccato perché si potrebbe fare molto meglio e di sicuro da un 4 stelle ci si aspetta di+
Stayed 1 night in Sep 2021
Response from Basiliani - CDSHotels on 14 Sept 2021
Gentile Mara, la ringraziamo per il suo punto di vista condiviso con la rete e per aver scelto il Basiliani per la sua vacanza. Sicuramente una delle location più apprezzate per chi ha voglia di fuggire dalla città, il Basiliani a pochi passi dal centro storico di Otranto offre un soggiorno di puro relax e tranquillità. Siamo lieti abbia apprezzato la cordialità del personale che l’ha accolta in Hotel, fornendole tutte le informazioni necessarie per trascorrere un piacevole soggiorno. La colazione è uno dei pasti più importanti della giornata, per questo motivo il nostro chef accoglie tutti gli Ospiti in sala colazioni con un delizioso profumo di pasticceria appena sfornata, dolci tipici e varietà di torte per iniziare la giornata con il piede giusto. Siamo felici abbia apprezzato le numerose portate servite e ci scusiamo per il piccolo inconveniente accaduto. Ci auguriamo di riaverla nuovamente nostra Ospite così da farle rivalutare positivamente tutti i servizi offerti dal Basiliani.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel
Im ganzen ok .....sehr schöner Pool und gut gelegen um Abends in die Stadt zu laufen. Ich hatte dieses Hotel aufgrund des Parkplatz ausgesucht .
Stayed 3 nights in Aug 2021

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Super relax!
Abbiamo soggiornato 4 GG in questo bellissimo resort ad Otranto, e devo dire che a primo impatto mi ha lasciato senza parole perché veramente bello. Spazi molto grandi, piscina e una spa bellissima ( purtroppo a pagamento, secondo me un po' elevato 18€ a.p per un'ora e mezza) unica pecca la distanza di certe camere per andare verso i punti principali( ristorante,piscina,reception ecc ...) Comunque bellissima esperienza! Personale molto professionale, pulizia ottima! Spero di tornarci al più presto .
Stayed 3 nights in Jul 2021

8/10 Good

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel è a pochi minuti dal centro di Otranto. Struttura bella e abbastanza nuova, organizzata su più fabbricati. La camera standard è un po' piccola, ma pulita. Bagno ok. Colazione sufficiente, ma non proprio "continental breakfast"; buone le torte. Distributore per il caffè (possibile anche richiedere caffe dal bar) e succhi di frutta. Personale cortese.
Stayed 1 night in Jun 2021

10/10 Excellent

Matteo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Colazione pessima. Frequentazione chiassosa. Piscina affollata e con musica sgradevole. Assolutamente non è un resort più un villaggio vacanze di terz’ordine
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È un posto magnifico per chi vuole rilassarsi e godersi a pieno natura ed i confort che offro il resort; eccellente la ristorazione; personale cordiale; un panorama mozzafiato. Ci ritorneremo!!!!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo molto bello, pulito, personale cordiale e a 5 minuti a piedi dal centro
Stayed 4 nights in Sep 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut empfehlenswert! Moderne Ausstattung, sehr zuvorkommendes Personal, super Lage... Werde ich wieder buchen.
Stayed 4 nights in Nov 2019