3 restaurants, dinner served, local and international cuisine

Reviews of Radisson Blu Udaipur Palace Resort & Spa

5 out of 5
Radisson Blu Udaipur Palace Resort & Spa
Near Fateh Sagar Lake, Ambamata, Udaipur, Rajasthan

Reviews

6.8
Rating 10 - Excellent. 74 out of 255 reviews" "
Rating 8 - Good. 57 out of 255 reviews" "
Rating 6 - Okay. 52 out of 255 reviews" "
Rating 4 - Poor. 27 out of 255 reviews" "
Rating 2 - Terrible. 45 out of 255 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Amrit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Radisson Blu Udaipur Palace Resort & Spa on 21 Mar 2024
Dear Mr. Amrity,Your 6-star review is truly special. We're dedicated to maintaining this high standard and look forward to serving you again.Best RegardsGaurav regeGeneral managerRADISSON BLU PALACE RESORT AND SPA

8/10 Good

Sarika

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Gaurav Rege on 2 Mar 2024
Dear Guest,Thank you for sharing your feedback! We are glad to hear that you had a great stay with us. We apologize for any inconvenience caused by the external events during your visit. We appreciate your suggestion about hosting separate events in the future. Looking forward to welcoming you back for a truly enjoyable experience next time.Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPANear Fateh Sagar Lake, Ambamata, Udaipur, Rajasthan, 313001 (India)

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Radisson Blu Udaipur Palace Resort & Spa on 24 Feb 2024
Dear ShilpaIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA

8/10 Good

Ronit

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Radisson Blu Udaipur Palace Resort & Spa on 18 Jan 2024
Dear RonitIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA

8/10 Good

Dishank

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Radisson Blu Udaipur Palace Resort & Spa on 18 Jan 2024
Dear DishankIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA

8/10 Good

Deepika

Stayed 2 nights in Dec 2023
Response from Radisson Blu Udaipur Palace Resort & Spa on 28 Dec 2023
Dear DeepikaIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA

2/10 Terrible

Saji

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall not worth for the price
Stayed 3 nights in Dec 2023
Response from Hitesh Luthra on 28 Dec 2023
Dear Guest,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience caused during your stay.We appreciate your honest assessment of our facilities and services. Please be assured that your concerns regarding room cleanliness, room service efficiency, and the travel desk experience are being addressed with the respective teams to ensure improvements are made.We understand the importance of a seamless and enjoyable stay, and we apologize for falling short in delivering this to you. Your comments are valuable to us, and we hope to have the opportunity to better serve you in the future.Kind regards,Hitesh LuthraDirector of Rooms

2/10 Terrible

Bay

Stayed 1 night in Dec 2023
Response from Radisson Blu Udaipur Palace Resort & Spa on 20 Dec 2023
Dear BayThank you for your feedback! We value your insights and are committed to continuous improvement. We apologize for any shortcomings and would appreciate the opportunity to discuss your concerns further. Please DM us your contact details, and our team will reach out to address your experience.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA

10/10 Excellent

Prabhat

Stayed 2 nights in Nov 2023
Response from Radisson Blu Udaipur Palace Resort & Spa on 20 Dec 2023
Dear PrabhatIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA

8/10 Good

NAIMISH

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet good
Stayed 3 nights in Nov 2023
Response from Hitesh Luthra on 19 Dec 2023
Dear Guest,Greetings of the day!It was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Warm Regards,Director Of RoomsHitesh Luthra

10/10 Excellent

Vidhya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second stay at this property. It’s beautiful, food is great. Service is good. Clean rooms
Stayed 2 nights in Oct 2023
Response from Hitesh Luthra on 19 Dec 2023
Dear Guest,Greetings of the day!It was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Warm Regards,Director Of RoomsHitesh Luthra

2/10 Terrible

Amit

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They gave us a room right below some party hall above. The whole stay was a disaster, tv took 4 hours to work. Non responsive staff. No decency and Quality.
Stayed 2 nights in Sep 2023
Response from Hitesh Luthra on 19 Dec 2023
Dear Guest,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience caused during your stay.We appreciate your honest assessment of our facilities and services. Please be assured that your concerns regarding room cleanliness, room service efficiency, and the travel desk experience are being addressed with the respective teams to ensure improvements are made.We understand the importance of a seamless and enjoyable stay, and we apologize for falling short in delivering this to you. Your comments are valuable to us, and we hope to have the opportunity to better serve you in the future.Kind regards,Hitesh LuthraDirector of Rooms

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was comfortable and pleasant. Staff was very attentive and checkin was quick. All restaurants provided a good selection for dining.
Stayed 2 nights in Oct 2023
Response from Hitesh Luthra on 27 Oct 2023
Dear Guest,We sincerely appreciate your 5-star rating and kind words regarding your recent stay. Our dedicated team is committed to providing exceptional service and creating memorable experiences for our guests. It's gratifying to know that you found our staff accommodating and attentive. Maintaining a high standard of cleanliness and addressing any concerns promptly are top priorities for us. We continually strive to offer a variety of services and amenities to ensure your comfort and satisfaction. Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding stay in the future.With Warm Regards,Hitesh LuthraDirector of Rooms

2/10 Terrible

Sachin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 1 night in Sep 2023
Response from Hitesh Luthra on 25 Sept 2023
Dear Mr. Sachin, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards,Hitesh LuthraDirector of Rooms,

6/10 Okay

Sujeeth, Holt

Stayed 1 night in Jul 2023
Response from Sonam on 16 Jul 2023
Dear guest, greetings of the day! thank you for taking the time to share your feedback. While i wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, i can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm regards, hotel management

2/10 Terrible

Viraj, Secunderabad

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The view is great! Don't get lured by it. The rooms are very old. Power sockets don't work Hair dryer doesn't work. Coffe maker doesn't work. Wi-fi is pathetic, you cannot get your work done there. Breakfast you don't get chairs you seat and it's like mela. The worst experience is the front desk keeps saying we will fix and nothing gets done. Mr Danish and Mukul are just terrible front desk manager. If the management is listening, your folks said they will refund my stay amount.
Stayed 2 nights in Jul 2023
Response from Sonam on 5 Jul 2023
Dear guest, greetings of the day! thank you for taking the time to share your feedback. While i wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, i can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm regards, hotel management

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Sonam on 3 Jul 2023
Dear guest, greetings of the day! thank you for taking the time to share your feedback. While i wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, i can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm regards, hotel management

6/10 Okay

Prity

Stayed 3 nights in Mar 2023
Response from Sonam on 10 Mar 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

2/10 Terrible

Brian

Disliked: Staff & service, property conditions & facilities
They never made our rooms up over the three nights we stayed - there was a problem checking in fir our third night which I reported to Expedia who did nothing either
Stayed 1 night in Mar 2023
Response from BHAGYASHREE on 9 Mar 2023
Dear guest, greetings of the day! thank you for taking the time to share your feedback. While i wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, i can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm regards, hotel management

2/10 Terrible

Janki

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE property. They charged us 500 rupees for a bottle of bisleri water when we were sick. We saw cockroaches and spiders in our bathroom. No one came to clean our room after we asked them to after we were sick. Our door was wide open one night when we came back and ended ip getting fly infestation. Everything is EXTREMELY overpriced. It looks very nice but actually sucks and is very uncomfortable to live in. Our room felt damp. Literally we would get into our sheets and it felt soooo wet. Our friends had a horrible experience as well. They had to switch rooms 3 times and the 3rd time they had bed bugs. My friend had bug bits all over her face and management did not care. They basically laughed in her face.
Stayed 1 night in Mar 2023
Response from Sonam on 6 Mar 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

6/10 Okay

P

Travelled with family
Stayed 3 nights in Feb 2023
Response from Sonam on 23 Feb 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

10/10 Excellent

Subhash

Travelled with family, Travelled with group
Everything is Great
Stayed 2 nights in Feb 2023
Response from Sonam on 19 Feb 2023
Dear guest, thank you for your beautiful comments and sharing your stay experience at the Radisson Blu Udaipur Palace Resort and Spa. We value your gracious comments highly praising the hotel and its facilities. I take pride in working with a wonderful team, who constantly strives in delivering utmost service and ensuring every comfort levels to our guests. Your review has been shared with the entire staff and they are thankful on receiving such positive comments. The entire team looks forward to your visit again to the City of Lakes in the near future. Thanks and regards, Hotel Management

6/10 Okay

Anne Engli

Stayed 1 night in Feb 2023
Response from Sonam on 19 Feb 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

10/10 Excellent

Sudhanshu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful. The view from the terrace is memorable. Dining room is comfortable and there is fair ramount of choice of dishes. We always ate from ala carte menu.
Stayed 3 nights in Feb 2023
Response from Sonam on 11 Feb 2023
Dear guest, thank you for your beautiful comments and sharing your stay experience at the Radisson Blu Udaipur Palace Resort and Spa. We value your gracious comments highly praising the hotel and its facilities. I take pride in working with a wonderful team, who constantly strives in delivering utmost service and ensuring every comfort levels to our guests. Your review has been shared with the entire staff and they are thankful on receiving such positive comments. The entire team looks forward to your visit again to the City of Lakes in the near future. Thanks and regards, Hotel Management

4/10 Poor

Mohammad Anamul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good breakfast. Hotel is clean. Staff are okay. Facility is not enough as five star . Noise from upper room at night 10.45 Don’t have any hair dryers in the room.
Stayed 2 nights in Jan 2023
Response from Sonam on 6 Feb 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

6/10 Okay

Shishir

Stayed 1 night in Jan 2023
Response from Sonam on 6 Mar 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

6/10 Okay

BINDU

Stayed 1 night in Jan 2023
Response from Sonam on 1 Feb 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

4/10 Poor

Kamlesh

Stayed 2 nights in Jan 2023

6/10 Okay

Prateek

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
There was some construction happening due to which it was noisy in the room. There was no exhaust and ventilation in the attached bathroom. Food quality can be better We enjoyed the stay overall.
Stayed 4 nights in Jan 2023
Response from Sonam on 27 Jan 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

4/10 Poor

Sachin

Stayed 1 night in Jan 2023
Response from Sonam on 9 Jan 2023
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

2/10 Terrible

Falguni

Disliked: Staff & service

6/10 Okay

Thangali

Travelled with family
Liked: Cleanliness, amenities
Liked the overall hotel outside architecture and lobby area. Service staff response was very quick and helpful. The Neelmahal and roof top restaurant ambiance, service and food was awesome. Did not like - gave only 2 key cards but we were 3 adults and they refused a 3rd key. The key cards stopped working twice in my 3 day stay. Refused to reheat the previous days food that we ate from the hotel restaurant. The shower hot water was changing between hot and cold. The power outlet face plate was loosely mounted.
Response from Sonam on 26 Dec 2022
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

2/10 Terrible

Latha Devi

Stayed 2 nights in Sep 2022
Response from Andleeb on 1 Nov 2022
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

10/10 Excellent

Atanu Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very pleasant and everything was very good.
Stayed 3 nights in Sep 2022
Response from Andleeb on 1 Nov 2022
Dear guest, thank you for your beautiful comments and sharing your stay experience at the Radisson Blu Udaipur Palace Resort and Spa. We value your gracious comments highly praising the hotel and its facilities. I take pride in working with a wonderful team, who constantly strives in delivering utmost service and ensuring every comfort levels to our guests. Your review has been shared with the entire staff and they are thankful on receiving such positive comments. The entire team looks forward to your visit again to the City of Lakes in the near future. Thanks and regards

8/10 Good

Maayan

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2022

10/10 Excellent

Yash

Stayed 1 night in May 2022
Response from Andleeb on 1 Nov 2022
Dear Guest, Greetings of the day! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

8/10 Good

Ananthanarayan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, courteous staff and excellent facilities.
Stayed 3 nights in May 2022
Response from Revenue Manager on 18 May 2022
Dear Guest, Greetings of the day! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

8/10 Good

Ashu

Stayed 1 night in May 2022
Response from Andleeb on 1 Nov 2022
Dear guest, thank you for your beautiful comments and sharing your stay experience at the Radisson Blu Udaipur Palace Resort and Spa. We value your gracious comments highly praising the hotel and its facilities. I take pride in working with a wonderful team, who constantly strives in delivering utmost service and ensuring every comfort levels to our guests. Your review has been shared with the entire staff and they are thankful on receiving such positive comments. The entire team looks forward to your visit again to the City of Lakes in the near future. Thanks and regards

6/10 Okay

Umang

Stayed 1 night in Apr 2022
Response from Revenue Manager on 18 May 2022
Dear Guest, Greetings of the day! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

4/10 Poor

Manyu

Stayed 2 nights in Mar 2022
Response from Revenue Manager on 18 May 2022
Dear Guest, Greetings of the day! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

6/10 Okay

Steve

Stayed 1 night in Mar 2022
Response from Revenue Manager on 18 May 2022
Dear Guest, Greetings of the day! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

10/10 Excellent

Sharad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Andleeb on 1 Nov 2022
Dear guest, thank you for your beautiful comments and sharing your stay experience at the Radisson Blu Udaipur Palace Resort and Spa. We value your gracious comments highly praising the hotel and its facilities. I take pride in working with a wonderful team, who constantly strives in delivering utmost service and ensuring every comfort levels to our guests. Your review has been shared with the entire staff and they are thankful on receiving such positive comments. The entire team looks forward to your visit again to the City of Lakes in the near future. Thanks and regards

2/10 Terrible

Hardikbhai

Stayed 3 nights in Dec 2021

10/10 Excellent

Priyanka

Stayed 2 nights in Nov 2021

2/10 Terrible

Raja

Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
It was terrible experience with family Room temperature thermostat was not working Three time they sent so called engineers to fix it but no one could it They even didn’t allow to transfer to another room Mattress was at least 6-8 inch smaller than bed frame which is biggest safety flow for babies or even for adults during sleep Iron, sleeper and laundry bag was missing - looks like no one checked / cleaned room before allocating us Manager was nice guy but without any authority No one picks up phone from outside numbers Covid social distancing during check was biggest joke - check in staff was ignoring who is waiting in line n instead of that handling those who were jumping line Location- very good Restaurant- one the best food Breakfast buffet- below average for price of hotel Puppet show in the lawn area was very nice Hotel painting, art work - one of the best we hv seen Baggage handling- it’s better in local hotels Never stay there in suite as it worst view or rather no view Room art work - very good Will never recommend with kids
Stayed 1 night in Nov 2021
Response from Andleeb on 1 Nov 2022
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

10/10 Excellent

milind

Stayed 2 nights in Nov 2021

10/10 Excellent

Harshidaben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kirtik at breakfast area and Subash as a housekeeper provided excellent service. They take good care of their guests and I think they should be well promoted. Room was paid through hotels.com but it was an extremely long check-in process which was not so pleasant but other than that good hotel, good place and great service
Stayed 1 night in Oct 2021

2/10 Terrible

dilip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Andleeb on 1 Nov 2022
Dear Guest, Greetings of the day ! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you. Warm Regards, Hotel Management

10/10 Excellent

SHARMISTHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay
It was a wonderful stay - cordial & helpful staff, prompt service, good & delicious food. With added picturesque location, amazing landscape & ambience
Stayed 3 nights in Oct 2021