Posted 11 Sep 2019
Lovely views and architecture but not very impressed with anything else, given very poor room at check in which was not the room i booked and it took 24hrs to change, poor variety at breakfast, not a 5* hotel if you are looking for 5* service and quality then look else where.
Comment from Hotel Management
16 Sep 2019 by Dewi, Hotel Management
Dear Sir or Madam
I am so sorry to hear about your unfortunately experience and since we are fully booked, we decided to upgrade you to higher category which is bit far from Lobby. We really appreciate your feedback and hope you do give us the chance to make it right.