Ratings based on 4,865 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location to Grand Canyon

Posted 24-Jul-2017
Used it at as Landing base. Nice room but pricey. You pay for the location.
Comment from Hotel Management
24-Jul-2017 by Squire Inn Sale’s department , Hotel Management
Hello, Thank you for choosing Best Western Premier Grand Canyon Squire Inn and taking time to review our hotel. Have a wonderful day!
3 out of 5
by A verified traveller

Okay

Posted 19-Jul-2017
I was already annoyed that I was standing at the front desk for at least 5-10 minutes. There was not a single person behind the desk. There were a couple employees that I'm sure saw me, but chose not to acknowledge I was there. Then, parking is horrible. I was staying in the front 3000 building, but I had to park all the way around the corner near the next building. What topped it off was the business center. My husband doesn't always need the business center, but today he did. He wanted to review some documents during some downtime in the park, and needed to print something out. But the internet was not working, delaying out departure time an hour. We tried to come back in the evening to print it out, then he was told the router was not working. The amenities sound fun and abundant, but didn't have a chance to use them since I was only staying one night and planned to spend most of our time in the park. This hotel is definitely not worth the price I paid and made it worse with the computer issues.
Comment from Hotel Management
21-Jul-2017 by Bee, Hotel Management
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 15-Jul-2017
Pros: Every staff member we encountered was friendly and said hello when they saw us, whether they were at the front desk or cleaning the rooms.
Stayed for one night for a Grand Canyon National Park trip.
Comment from Hotel Management
17-Jul-2017 by Bee, Hotel Management
Thank you for your review and recommendation. We hope that you have many wonderful memories of your visit.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay in Sedona

Posted 15-Jul-2017
Checked in early, room rug was still wet after cleaning so they moved us to a nicer room over looking pool and mountains. Nice staff, very friendly.
Comment from Hotel Management
17-Jul-2017 by Bee, Hotel Management
Thank you for your review and recommendation. We hope that you have many wonderful memories of your visit.
3 out of 5
Recommended
for Everyone
by A verified traveller from WV

Expensive but a lot of extras available

Posted 13-Jul-2017
A little pricey- rooms were clean, pool and patio area great to hang out in. Game room and bowling great if you have kids (we did not). Breakfast available for an extra charge. "Quick check out" they say is available if you leave an e-mail- I did that and still have not received a receipt for our 2 night stay.
Comment from Hotel Management
13-Jul-2017 by Squire Inn Sale’s department , Hotel Management
Hello, please accept our apologies...we appreciate your comments and will look into the opportunities you've presented to us. Thank you for choosing Best Western Premier Grand Canyon Squire Inn.
4 out of 5
Recommended
for Families
by A verified traveller

Very convenient to Grand Canyon South Rim

Posted 10-Jul-2017
Pros: Location
Had a room assignment issue during checkin that was quickly resolved by hotel mgt
Comment from Hotel Management
11-Jul-2017 by Squire Inn Sale’s department, Hotel Management
Hello, Thank you for choosing Best Western Premier Grand Canyon Squire Inn. We appreciate you taking time to send us a review. Have a wonderful day!
2 out of 5
by A verified traveller

Overpriced!!!!

Posted 10-Jul-2017
Got to room..there were stains on carpet..closet door was broke..and light was out in bathroom. Get back from hiking all day in Grand Caynon..and it's 77 degrees in room even though thermostat is set to 68. Call front desk..they send maintenance guy..he messes with thermostat then air conditioner for about 30 minutes..says..it should cool down in 20 minutes....it did not...10:00pm and it's still 77 degrees in room..call desk..ask to be moved to a room with a working air conditioner...and am put on hold for 3 minutes.....finally they have someone bring us new room keys no apologies for inconvenience..no offer to move bags..NOTHING!!..For 300$ + a night I expect a little more.....I will say indoor..outdoor pools were nice...but charging an extra fee for breakfast was gouging....
Comment from Hotel Management
13-Jul-2017 by Squire Inn Sale’s department , Hotel Management
Hello, Please accept our most sincere apologies...we appreciate your comments and will look into the opportunities you've presented to us. Thank you for choosing Best Western Premier Grand Canyon Squire Inn.
4 out of 5
Recommended
for Everyone
by A verified traveller from Pacific,MO

Very nice hotel club SE to Grand Canyon

Posted 07-Jul-2017
The staff was very friendly and the hotel was very clean. We had a good stay, the only down point was the breakfast buffet wasn't the best for what it cost, other than that amazing hotel
Comment from Hotel Management
11-Jul-2017 by Squire Inn Sale’s department, Hotel Management
Hello Dan, Thank you for choosing Best Western Premier Grand Canyon Squire Inn. We appreciate you taking time to send us a review. Have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveller from Chapel Hill, NC

Nice hotel close to Grand Canyon.

Posted 05-Jul-2017
Pros: Proximity to shopping, restaurants, grocery stores, IMAX all nearby. Also has a great restaurant onsite.
Cons: Maybe change the carpeting?
Location: Close to the Grand Canyon, shopping, restaurants, IMAX theater, McDonalds, etc..
Nice hotel, situated in the heart of Tusayan before the GC. Has restaurants, shopping, groceries nearby.
Comment from Hotel Management
05-Jul-2017 by Squire Inn Sale’s department , Hotel Management
Hello, Thank you for choosing Best Western Premier Grand Canyon Squire Inn, and for taking time to send us a review, your comments are appreciated. Please accept our apologies; we'll look into the opportunities you've presented to us. Have a wonderful day!
3 out of 5
by A verified traveller

Dated hotel room

Posted 04-Jul-2017
The main hotel, pool and lounge was nice and modern. Our room was on a side bungalow that needed updating and repairs. The toilet overflowed and took a while to get anyone there to take care of it. And then when house keeping came to clean it, they just wiped the floors with towels and no cleaning products. We were out after that.
Comment from Hotel Management
10-Jul-2017 by Squire Inn Sale’s department , Hotel Management
Hello, thank you for choosing Best Western Premier Grand Canyon Squire Inn, and for taking time to send us a review; your comments are appreciated, and we’ll look into the opportunities you’ve presented.