Classic Villa, 3 Bedrooms | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Tongariro Lodge

4 out of 5
Tongariro Lodge
83 Grace Road, Turangi

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 303 reviews" "
Rating 8 - Good. 99 out of 303 reviews" "
Rating 6 - Okay. 29 out of 303 reviews" "
Rating 4 - Poor. 10 out of 303 reviews" "
Rating 2 - Terrible. 3 out of 303 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and great base for exploring nearby walks etc
Stayed 2 nights in Feb 2024

6/10 Okay

Keith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Beautiful grounds and niche market and cd have dinner etc there
Stayed 1 night in Dec 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the area is beautiful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing from the lovely welcome at reception right through staff we encountered during dinner. Thank you. One night is definitely not enough at this awesome location :-)
Stayed 1 night in Dec 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, elegant, friendly staff, delicious meal, good communication.
Stayed 2 nights in Nov 2023

4/10 Poor

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service
Priorities and guests are not one of them
Restaurant fully booked. Had to drive to get food. Not even take out was possible. The restaurant employees said they needed to focus on the reservations. The issue is not that restaurant was fully booked good for them. But not even take out to eat in the room. That was bad.
Stayed 1 night in Nov 2023

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy to stay at this beautiful lodge. The grounds, lodge, chalets, food, and especially the service, couldn’t have been better.
Stayed 3 nights in Oct 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, staff were super helpful when we had some issues with the wifi. Food at the restaurant is also quite good and they quickly corrected an order when we were provided the wrong breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people
Amazing staff. Very helpful, friendly and accommodating staff. Chef made us a special vegetarian dish for dinner which wasn't on the menu. Food was delicious. The staff make this place. This is how to treat guests.
Stayed 1 night in Sep 2023

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location in a great setting with immaculate grounds. The villa that we had was great, unfortunately let down by the cleaning inside which could have been better.
Stayed 2 nights in Sep 2023

8/10 Good

Philip J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed Great location and easy to get to everything
Stayed 1 night in Aug 2023

10/10 Excellent

honey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Sarah L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable short stay in a chalet. Clean and comfortable, quiet surroundings. Handy to town. We were disappointed that the restaurant wasn’t open during our stay. Evening reception would be improved by having the fire crackling on arrival - the reception/bar area seemed very old and tired but that was probably mostly because it was poorly lit and no fire on. Overall very happy with our stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Shelton

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed in one of the 3BR villas -- very modern and tidy with lovely space inside and out (when the weather suits). Very impressive book selection to for an evening or rainy day read. Short walk to a trout fishing pool!
Stayed 1 night in Jul 2023

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here in a 3 bedroom villa. We were 5 adults and 1 child and had so much extra space. The living and dining area was comfortable and spacious, the heating options were great and the beds were comfortable in nice big bedrooms. Our villa’s main living area was upstairs with a big deck out the front. There was a child gate across the stairs which was handy. We were just stopping through on our way down the country, so didn’t do a lot in the area, but do note that it’s a little drive into the ‘township’ so don’t expect to walk.
Stayed 1 night in Jul 2023

6/10 Okay

Graeme

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I didn’t like that we were not able to use the restaurant because we had not booked. We were tired because of a long drive and we’re forced to dine outside the hotel. Also our breakfast turned up at different times. The service didn’t match the price.
Stayed 1 night in Jul 2023

10/10 Excellent

Philip J

Stayed 1 night in Jun 2023

8/10 Good

John

Stayed 1 night in Jun 2023

8/10 Good

albin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly, and easy process for check in. There are cobwebs in the room and bathroom, so little more property cleaning needs to be done. The location is fantastic, as the property got enough area like a park and a little river close to the property: A good place for family, kids and group gatherings.
Stayed 1 night in Jun 2023

6/10 Okay

ralph

Stayed 1 night in Jun 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Sandie

Business traveller
Liked: Cleanliness, staff & service, room comfort
I stayed in the chalet, business stop in, so didn't get the full experience. Pretty so-so for accommodation. Disappointed there wasn't any shampoo and conditioner.
Stayed 1 night in Apr 2023

10/10 Excellent

XIAOYAN

Stayed 1 night in Apr 2023

8/10 Good

Maj

Stayed 1 night in Apr 2023

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2023

6/10 Okay

Janine

Travelled with partner
Disliked: Cleanliness, staff & service
I think the reception staff need more customer service - they were not friendly and certainly not helpful! The two restaurant staff were wonderful!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Chalets were compact but had everything we needed. Nice property.
Stayed 2 nights in Mar 2023

10/10 Excellent

Warren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Robert and Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very relaxing and pleasant stay in our comfortable home for 7 nights. The kitchen was well stocked with all the necessary items to prepare meals. We especially enjoyed the deck overlooking the area in front of our very large cottage.
Stayed 7 nights in Jan 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, lovely grounds, relaxing location
Stayed 3 nights in Jan 2023

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, food was excellent, accommodation comfortable with decent beds and bathrooms. Would stay here again. Highly recommend.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service
Nice accommodations for a fishing lodge.
It's definitely a country lodge. Not a very good heating system at all but very comfortable beds and nice kitchen. Didn't eat at the restaurant. But it looked good. It's not close to anything, just a fishing lodge but it's pretty nice. 3 and 1/2 to 4 stars and very secluded.. wouldn't be a bad place for a multi day stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely lodge in a beautiful area
Stayed 4 nights in Jan 2023

10/10 Excellent

Alena

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for any stay.
Great location for large group to stay in comfort. We had 2 3 bedroom houses so plenty of room. Also large outdoor area for games etc. Close enough to town amenities for shopping etc but hidden away from rat race. Restuarant is very good.
Stayed 3 nights in Dec 2022

10/10 Excellent

ALBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Chalet room at the Tongariro Lodge was a fantastic stay during our time in the Lake Taupo and Tongariro region. The Lodge is located on the southern end of Lake Taupo and not actually in the city of Taupo (which is a the northeastern end) at all. It's in Turangi. But this location is actually closer to the Tongariro National Park attractions and is convenient for those looking to do activities more focused around the volcanic area, as opposed to the thermal springs and geyser attractions mostly northwest of the lake. Our room was nice and spacious, neatly organized, with ample room to place our belongings. The restroom was similarly spacious, with plenty of room to hang things. The internet was unfortunately very slow, and I ended up using my phone's data connection instead of the room's wifi, but that was the only criticism we had of our lodging. Our room also had a nice little porch area looking toward the lake, and while we didn't have unobstructed water views, it was still a nice ambiance. Overall, other than the internet issue, we loved our stay at the Tongariro Lodge!
Stayed 2 nights in Dec 2022

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Lovely quiet spot to get away from the city. Love the intimate hunting lodge feel in the main dining area, as well as the great food.
Stayed 1 night in Oct 2022

10/10 Excellent

Eric

Stayed 1 night in Sep 2022

2/10 Terrible

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big mistake
Disappointed with this place. We booked here as it said restaurant and bar and we thought we could just stay have dinner and drinks without having to drive but no hot there to be told not available. Bed was like a trampoline in cabin 2. Terrible sleep and no soundproof at all as the people next to us coughed all night.
Stayed 1 night in Jul 2022

8/10 Good

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff on arrival and at dinner. Very accommodating! Room was great for one night. Lots of cob webs though and shower pressure was a dribble. Beautiful grounds!
Stayed 1 night in May 2022

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful peaceful environment
Stayed 4 nights in Apr 2022

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Really enjoyable! We will definitely come again and hopefully the restaurant and bar will be open Love the grounds and proximity to the river
Stayed 2 nights in Apr 2022

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Krishnakumar, Auckland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful natural surroundings. Private and relaxing
Stayed 1 night in Jan 2022

8/10 Good

Jaun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Steven

Liked: Staff & service, property conditions & facilities
Loved my stay, will be back.
Stayed 2 nights in Dec 2021

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accomodating. Great location easy access to river walkways. Second time staying there, will be back again in the future. Home away from home.
Stayed 5 nights in Sep 2021

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Thinks it’s the bees knees
Overnight stay as Taupo was full, log cabin was okay until the neighbours turned up then we could hear every word. Called at 9.33pm by reception wondering where we were and when we would check in despite doing so at 5pm. The wifi was pathetic, worse than 3G available on the phone. Glad we only wanted somewhere to sleep for the night
Stayed 1 night in Jul 2021