Dear Diana, we greatly appreciate your positive feedback about our hotel's location and our friendly and helpful staff. It's wonderful to hear that you had a pleasant experience during your stay. Should your travels bring you back to the area, we would be honored to host you again. Thank you for choosing to stay with us! Best Regards,Guest Experience Team

Dear Judith, we're sorry to hear that your experience with us didn't meet your expectations, especially after your positive experience at the Best Western in Shamrock, TX. Providing a warm and welcoming atmosphere for our guests is important to us, and we apologize if your greeting fell short of that standard. Your feedback is valuable to us, and we'll use it to improve our guest experience going forward. We hope you'll give us another chance to exceed your expectations on your next visit. If there's anything specific we can do to make your stay more enjoyable, please let us know.Best Regards,Guest Experience Team

Dear Sheryl, thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found your room to be very clean during your stay. Maintaining a high standard of cleanliness is one of our top priorities, and we are thrilled that it met your expectations. Your satisfaction is our ultimate goal, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Guest Experience Team

Dear Larita, thank you for your positive feedback! We're thrilled to hear that you had a great stay with us and that you found our hotel to be very clean. Providing a comfortable and hygienic environment for our guests is a top priority, and we're delighted that we met your expectations. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with or if you have any specific preferences for your next visit, please don't hesitate to let us know.Best Regards,Guest Experience Team

Dear Cheryl, thank you for your positive feedback regarding our breakfast offerings! We're delighted to hear that you enjoyed your dining experience with us. Providing a delicious and satisfying breakfast is important to us, and we're thrilled that we could meet your expectations. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best Regards,Guest Experience Team

Dear Shelly, thank you for your feedback! We're delighted to hear that you had a restful night's sleep and enjoyed the breakfast options during your stay. Providing a comfortable and satisfying experience for our guests is our top priority, and we're pleased that we could meet your expectations in these areas. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future.Best Regards,Guest Experience Team

Dear Steven, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Best Regards,Guest Experience Team

Dear Ricky, we're thrilled to hear that you had an awesome stay with us! Thank you for choosing our hotel, and we're looking forward to welcoming you back next week. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please feel free to let us know. Your feedback is invaluable to us, and we're dedicated to ensuring your continued satisfaction. Until then, safe travels, and we'll see you soon!Best Regards,Guest Experience Team

Dear Melissa, thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our receptionist very pleasant, and the check-in process easy. It's great to know that you enjoyed a comfortable bed during your stay. If there's anything specific you loved about your visit or any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you back on your future visits. Thank you for choosing our accommodation!Best Regards,Guest Experience Team

Dear Cheryl, we apologize for the inconvenience you faced during your stay. It's disappointing to hear that the TV did not work, and we regret any frustration this may have caused. Additionally, we apologize for the lack of available tables during breakfast, leading you to have to take your plates to the lobby sofa. This is not the level of service we aim to provide, and we sincerely apologize for falling short of your expectations. Your feedback is valuable, and we will handle these issues promptly to ensure a more satisfying experience for our guests in the future. If there's anything specific you'd like to share or if there's anything we can do to make amends, please feel free to reach out to our team directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience. Thank you for bringing these matters to our attention.Best Regards,Guest Experience Team

Dear Cindy, thank you for your wonderful feedback! We're thrilled to hear that you loved everything about your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your positive comments and look forward to the pleasure of welcoming you back on your future visits. Thank you for choosing our accommodation!Best Regards,Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Melissa, thank you for sharing your experiences, and we appreciate your candid feedback. We're delighted to hear positive comments about our staff's friendliness, cleanliness, and convenient locations. We apologize for any shortcomings encountered during your stay, be it room conditions or service-related concerns. Rest assured, we are actively working on handling the issues you've raised to enhance our guests' experience. Your valuable insights play a crucial role in our continuous improvement, and we appreciate your understanding. If you have further details or suggestions, please feel free to reach out directly. We look forward to the opportunity to welcome you again and provide an even more enjoyable stay.Best Regards,Guest Experience Team

Dear Donald, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Guest Experience Team

Dear Susan, thank you for choosing us for your stay! We are thrilled to know that you had a wonderful experience with us. We hope to welcome you back soon!Best Regards,Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Gwen, thank you for taking the time to share your positive experience with us. We're delighted to hear that our staff's friendliness and our comfortable beds contributed to your overall satisfaction. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Best Regards,Guest Experience Team

Hi chris,We're thrilled to hear that you've chosen to stay with us multiple times during your travels between Florida and Oklahoma! Providing a clean and welcoming environment for our guests is our top priority, and we're delighted that you found our staff friendly and enjoyed our breakfast offerings. It's great to know that our location near the interstate was convenient for your journey. Thank you for your loyalty and for taking the time to share your positive experience with us. We look forward to welcoming you back for many more comfortable stays in the future! Safe travels!Best Regards,Guest Experience Team

Dear Tim, we sincerely apologize for the cleanliness issues you encountered during your stay. This does not meet our standards, and we are disappointed to hear about the condition of the chairs and the oversight in the bathroom. Please rest assured that we take this feedback seriously, and we will share this matter with our housekeeping team to ensure a more thorough and attentive cleaning process moving forward. Your comfort is important to us, and we appreciate you bringing these concerns to our attention. If there's anything else you'd like to share or if there are additional ways we can make amends, please feel free to let us know. We hope you consider giving us another opportunity to provide you with a more positive experience in the future. Best Regards,Guest Experience Team

Dear Pamela, thank you for bringing these concerns to our attention, and we sincerely apologize for the inconvenience you encountered during your stay. We take issues of cleanliness very seriously, and we regret that we fell short of our usual standards in this instance. Rest assured, we are handling the mold in the bathroom and the unpleasant odor from the shower curtain immediately. Additionally, we have implemented measures to ensure our housekeeping team diligently checks and replaces amenities to avoid any future occurrences. Your feedback is crucial in our continuous efforts to enhance our guest experience, and we appreciate your understanding. If you choose to stay with us again, we are confident that you will have a more enjoyable experience. Please do not hesitate to reach out directly if you have any further concerns or if there is anything else we can do to make amends. We look forward to the opportunity to welcome you back and provide the excellent service you deserve. Safe travels!Best Regards,Guest Experience Team

Dear Nicholas, thank you for choosing us for your stay! We're thrilled to hear that we provided exactly what you were looking for—a good night's rest at a fair price. Our team strives to offer comfortable accommodations and value for our guests. If there's anything specific you enjoyed or if there are ways we can further enhance your experience in the future, please don't hesitate to share your thoughts. We appreciate your feedback and hope to have the opportunity to welcome you back for another great stay!Best Regards,Guest Experience Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Lisa, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Guest Experience Team

Dear Allan, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff super nice and that the check-in process was easy for you. Our team takes pride in providing excellent service to our guests, and it's always rewarding to receive such feedback. We hope to continue exceeding your expectations in the future. If there's anything else you'd like to share or if you have any suggestions, please feel free to reach out. We look forward to welcoming you back soon!Best Regards,Guest Experience Team

Dear Trey, we're absolutely delighted to hear that you consistently choose our hotel during your visits to the area! It's wonderful to know that you find great value in our accommodations and pricing. Thank you so much for your recommendation, and we look forward to continuing to provide you with excellent stays whenever you're in the area.Best Regards,Guest Experience Team

Dear Regina, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Guest Experience Team

Dear Paula, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Guest Experience Team

Dear Linda, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Guest Experience Team

Dear Lawrence, we apologize for the inconvenience you experienced during your stay. It's important to us that our guests have a seamless and comfortable experience, and it's clear we fell short in this instance. We understand the frustration of having to deal with key card issues and noisy neighbors. Your feedback is valuable, and we will share these concerns with our team to ensure improvements are made. We hope you'll consider giving us another chance in the future to provide you with a better stay. Best Regards,Guest Experience Team

Dear Andrew, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Guest Experience Team

Dear Gary, thank you for sharing your feedback with us regarding your recent stay. We genuinely value all feedback as it helps us identify areas of improvement. We apologize for the issues you encountered with the breakfast temperature and the condition of your room. Please know that we are continuously working on enhancing our services and facilities. Your comments regarding the carpet stain have been noted, and we will ensure that our maintenance team handles this promptly. We understand your concerns, and we hope to have the opportunity to provide you with a better experience in the future.Best Regards,Guest Experience Team

Dear Scarlett, thank you for your positive feedback! We are delighted to hear that you found our room to your satisfaction and appreciated its cleanliness. Our team takes great pride in ensuring our guests have a comfortable and pleasant stay. We hope to welcome you back again soon for another great experience.Best Regards,Guest Experience Team

Dear Sandra, thank you for sharing your experience, and we appreciate your feedback. We sincerely apologize for any inconvenience caused by the rooms not being together and being on separate floors. We understand how important it is for families to stay close together, especially when traveling. We regret to hear that the clerk at the desk did not provide the level of assistance and understanding that you deserved. Please be assured that we take your concerns seriously, and we will share this issue with our team to ensure better communication and service in the future. We value your business and would like the opportunity to make things right. If you have any additional comments or if there's anything specific we can do to handle your concerns, please don't hesitate to reach out to us directly. Once again, we apologize for any inconvenience, and we hope to have the chance to welcome you back in the future for a more seamless experience.Best Regards,Guest Experience Team

Dear Tamara, thank you for taking the time to share your feedback. We're glad to hear that overall, you found our hotel to be nice. However, we sincerely apologize for the oversight in room service not attending to your trash and towels during your 4-night stay. This does not meet our usual standards, and we appreciate you bringing it to our attention. Rest assured, we will review this matter with our housekeeping team to ensure such lapses are corrected. We strive to provide a comfortable and seamless experience for our guests, and your feedback is invaluable in helping us improve. If you have any further comments or if there's anything else we can do to enhance your experience, please feel free to let us know. We hope to have the opportunity to welcome you back and provide a more seamless stay in the future.Best Regards,Guest Experience Team

Dear Chauncey, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Guest Experience Team

Dear Belva, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Guest Experience Team

Dear Charles, thank you for taking the time to share your feedback with us. We're pleased to hear that you found our location convenient and enjoyed the amenities we offer, such as the spacious room and comfortable bed. However, we apologize for the inconvenience you experienced with the hot water. Please rest assured that we will investigate and handle this issue promptly to ensure it doesn't occur in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Best Regards,Guest Experience Team

Dear Ryan, that's fantastic to hear! We're thrilled to know that you've had consistently positive experiences during your stays with us. Providing a peaceful and restful environment for our guests is a top priority, and we're delighted that you've been able to enjoy a quiet and comfortable stay, allowing you to sleep soundly. Your kind words mean a lot to us and serve as a great motivation for our team to continue delivering excellent service. If there's anything specific you appreciate about your stay or anything else we can do to enhance your experience further, please don't hesitate to let us know. We truly appreciate your continued support and loyalty, and we look forward to welcoming you back for another exceptional stay in the future!Best Regards,Guest Experience Team

Dear Brittany, it's wonderful to hear that you had such a positive experience during your stay with us! We're delighted that you found our accommodations comfortable, appreciated the thoughtful touches in the room, and enjoyed the amenities like the continuous-running heating and air unit and the complimentary breakfast. Your kind words about our staff's warm welcome are greatly appreciated. We strive to offer excellent value and comfort for all our guests, and we're thrilled that we could make your stay memorable. We hope to have the pleasure of welcoming you and your husband back again soon!Best Regards,Guest Experience Team

Dear Keith, we're delighted to hear that our accommodations and service met your expectations! Providing a clean environment and professional service is a priority for us. Should you need anything else or have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another pleasant stay in the future!Best Regards,Guest Experience Team

Dear Glenn, thank you so much for taking time out of your busy schedule to review us. We are delighted with your decision to stay with us, and we are glad that you liked the cleanliness. We are very particular about the overall cleanliness and hygiene, and hence, we are happy with your praise. We highly appreciate your decision to select us, and we have thoroughly enjoyed hosting you. We look forward to hosting you soon! Best Regards,Guest Experience Team

Dear Thomas, thank you for taking the time to share your recent experience with us. We're truly sorry to hear about the inconvenience you faced with the room's odor and the disturbance caused by the dog's behavior on your departure morning. Our aim is to provide a comfortable and peaceful environment for all our guests, and we regret falling short during your stay. We appreciate your kind words about our team members. Your feedback is important, and we'll work diligently to handle the issues you've raised to ensure a more pleasant experience for future guests. If your travels bring you back to our area, we hope for the opportunity to provide you with an improved and more enjoyable stay.Best Regards,Guest Experience Team

Dear Larry, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Guest Experience Team

Dear Edgar, we're thrilled to hear that you enjoyed everything about our property and the service provided by our staff! It's always rewarding to receive positive feedback. If there's anything specific you love or if you have any suggestions for improvement, feel free to share. We appreciate your kind words, and we look forward to welcoming you back for another excellent stay in the future!Best Regards,Guest Experience Team

Dear Kim, we're delighted to hear that you had a pleasant experience during your stay, particularly with the cleanliness of the rooms and the assistance provided by Briana at the front desk. Your kind words have been noted, and we hope to continue providing you with excellent service in the future. Should you return for another stay, we'll be here to welcome you with open arms. Thank you for taking the time to share your feedback!Best Regards,Guest Experience Team

Dear David, thank you for sharing your feedback about your recent stay at our property. We apologize for any shortcomings you experienced, particularly in terms of cleanliness. We take your comments seriously, and we're committed to maintaining a high standard of cleanliness in both common areas and guest rooms. It's important to us that your experience meets your expectations, and we're dedicated to making improvements where needed. If there have been any changes in ownership or management, we want to ensure a seamless transition and continue to provide the level of service our guests have come to expect. We appreciate your past loyalty and hope to regain your confidence in the future. If you decide to stay with us again, we'll make every effort to provide you with a more enjoyable and clean experience. Please don't hesitate to reach out if you have any further concerns or suggestions.Best Regards,Guest Experience Team

Dear Martha, thank you for sharing your feedback! We're delighted to hear that you found the room clean, spacious, and very comfortable. Your comfort and satisfaction are important to us. If you have any specific comments or suggestions for your next visit, please feel free to share. We look forward to serving you again in the future and providing you with another enjoyable experience.Best Regards,Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team